Overview
WatchMaxx has a rating of 4.6 stars from 2,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WatchMaxx most frequently mention customer service, great experience and fast delivery. WatchMaxx ranks 217th among Watch sites.
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I really like the watch I purchased. I truly appreciate the clarifications and assistance provided by the agents while I was shopping. Their explanations were clear, and the watch was available at a great price. Overall, it was a
Great shopping experience.One things that could be improved is about the sizing, I had to resize my watch to fit my wrist.
This purchase was a gift for our prospective son-in-law as an engagement gift. It was our first time purchasing from WatchMaxx so, of course, there was sone anxiety. However, based on reviews read, the experience was as smooth as others had reported. Our son-in-law got the watch he desired, we paid a price we were happy with, it arrived timely and was packaged as if it was purchased directly. If you are thinking about purchasing from WatchMaxx, think no more!
Found the lowest price for what I was looking for on Watchmaxx. I had never heard of or used them before, but gave it a try. Placing the order was easy, shipping was prompt and I received what I had expected with a 30% discount from other online retailers.
Purchased watch for a family member and to my surprise it was the exact one he had been looking to purchase himself - literally color and all. So it was exactly what I ordered and there were no problems with it and he loves it! Thank you.
Ordering a watch of this quality and price online was at first a bit daunting but the level of service and security at WatchMaxx made the process pleasurable and I received my watch on time and it was exactly as described on their website. Thanks and I will be using WatchMaxx for all my future timepiece needs Michael N
Prices, shipping, and order was great. Only thing that didn't give them 5 stars is that when I received my watch the warranty card wasn't in there and when I called they said someone already registered it. Not a huge deal but for a new watch it was disappointing. Besides that I would buy from them again!
The watch has been received and it was very beautiful, This is my first time using this website and really big like, thanks a lot guys for the honest transection
Had my eye on a Spirit Zulu with the anthracite dial when Longines first released it. Dealt with WatchMaxx before with great results. Repeat story this time.
My husband loves his new watch for everyday wear. Such an easy process to browse, order and
Have it delivered to my home. Thanks for a great experience!
From order time to delivery was fast. My watch arrived in very good condition. From the watch box to the watch everything looks amazing. I'll definitely be a returning customer.
It is a fantastic watch, and love to have, all experience with the buying to delivery was good. However, tax and duties which i paid to delivery was not informed earlier during purchasing of watch.
The crew at WM were attentive and perfect in following my delivery instructions and getting my new watched sized. They couldn't have been better! And the price for my new watch was unbeatable. I love the Oris watch I purchased. It is my second Oris.
There's nothing other than the best experience I can ever say with any company I've dealt with I purchase for Tudor watches From watch Max and they are absolutely spectacular highly recommended and I'm looking to purchase more shortly, including another bright thing I bought from them
Fast ship and great value. Watch is in excellent condition, packaged and shipped with care. Awesome!
As a customer from Australia, I recently attempted to purchase a Longines V. H. P. Watch from WatchMaxx. A promotional email advertised "up to 20% off watches and accessories" using the coupon code MOM2025. However, upon applying the code at checkout, I received a rejection message stating it was "not applicable"—with no prior notice that men's watches were excluded. When I contacted customer service, the explanation was that the offer only applied to select women's watches, something not disclosed in the original email. In Australia, this kind of misleading headline promotion—where exclusions are hidden until checkout—would likely breach ACCC guidelines on bait advertising. Equally concerning was the international freight charge: USD $91.96 for a single watch. That figure seems excessive, especially when many grey-market competitors manage similar shipments at a third of the cost, even with insurance. It creates the impression that margins are being quietly recovered through inflated shipping fees. WatchMaxx responded courteously, but ultimately offered no remedy—no shipping concession, no alternative goodwill, no meaningful solution. I opted to take my business elsewhere. The key takeaway? If you're an international buyer, tread carefully. Read every fine print, factor in the freight costs upfront, and don't expect coupon codes to behave logically at checkout. Trust, once damaged, is difficult to repair.
Very reliable, no delay in delivery.
Definitely recommend WatchMaxx. Customer see it very responsive.
Fabulous Breitling watch at a good price! Delivery was fast and secure and communication is excellent!
Ordered a Swiss Army watch, it arrived as advertised. The watch was packed well, along with the original box the shipping container was padded well.
Sleek and reliable, did receive as promise, watch was perfect, very happy, certainly recommand, thanks WatchMaxx
Great experience and timely delivery. I will be purchasing from you guys again in the near future. Your prices can't be beat.
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- Brooklyn, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members