WatchMaxxReviews 2,925

Great value, quick reliable delivery, beautiful design, i enjoy wearing this watch and I will tell my friends about WATCHMAXX.

They sell fake watches! Upon return charge a hefty restocking fee! Avoid at all cost!
Scammers! Thieves!

Love this watch great price fast shipping only issue I have was it said original box and papers but in the book where the warranty papers should be is empty.

I had tried to get assist from this company for many times but no luck. They are always closed. I got this watch with damaged. The crown gets jammed when I tried to adjust time and won't go back into the original position. I wish there's someone to help me out so I could take care of this this issue.

Bought a Tag watch it broke and attempted to send it to Tag since it was only months old was told they couldn't accept it since the dealer isn't an authorized to sell Tag and when a contracted watchmaxx they said they couldn't supply with with a warranty card, even though they sold me the watch and have been giving me the runaround. I now have to either pay $756 to have it repaired or buy a new watch. I'd ask before you buy a watch from these crooks if they are an authorized dealer because if they aren't for that manufacturer good luck.

Two months after placing my order, they cancelled it. When I called, they advised me there was a technical issue that caused the order cancellation. They refused to match the price of my initial cancelled order. They were very rude and disrespectful when I was discussing the inconvenient experience their technical issue caused. When things escalated with the person I was speaking with on the phone and I asked to speak with a manager, I learned that he is the owner of the company whose name is Eli Hoffman! Never buy expensive and luxurious products from such a kiosk!

They ship the item in a way that evantually you have to pay besides the duties and taxes also for the release process.
I paid for a full DTD shipment and found im charged by UPS for the release process + duties
I kept complaign to UPS and the reply was its caused by the way WATCHMAXX is shipping it
Last time i work with WATCHMAXX
Terrible customer service, terrible company
Beware - you'll be charged at your end for much more!

I bought this watch for my husband to give for father's day. I haven't given it to him yet. I Love it. Looks perfect great quality great price. Hope he loves it as much as I do.

Bought Oris TT1 watch. Had some problems, like daytime doesn't display properly. Started communication with customer service to send the watch in. After couple of messages the customer service stopped respond. I got an answer at last and we could resolve the problems: WatchMaxx paid the revision of the watch. The watch is genuine, otherwise it could not be repaired by a official dealer. But it took its time... I'm from Germany by the way.

This has to be the most unprofessional company ever. Anything you buy, they do not have because what they do I try to source it with your money. If you need to buy a gift, you are going to miss the date. After weeks of waiting, Steve "I am the boss here" cannot even explain their own internal process. Again, this company is not reputable or and they should not have your business.

I recently purchased a watch from Watchmaxx. It was the worst experience I have ever had in online shopping.

The watch arrived with a very odd manufacturing defect, in that the hour hand only appeared on the hour marks at 30 minutes, instead of at 60 minutes. I immediately called, and the salesperson, who had no knowledge of the watch they sold me, told me to look on YouTube to see if I could figure out the problem. This problem was so obvious that it should have been detected prior to leaving the manufacturer, if not by the various retailers it went through before making it to me via Watchmaxx. So, the whole situation was questionable from the outset.

I had sought out help from another individual at Watchmaxx after not hearing back from the first person I spoke to and was disconnected twice. So, I had to resort to email, which is absurd for solving a problem on a large purchase. Ultimately, I had to explain the problem multiple times, through email, before anyone would send me a return label. They only communicate through email.

Once I sent the defective watch back, I told them just to send out a new watch. They refused, saying they had to receive the watch and investigate the problem before they could offer any "solutions."

After having to follow up with scores of more emails, I finally received a determination that they would give me a refund because they claimed they had no replacements in stock, even though they were still selling them on their website, at a price increase from that price which I paid. No wonder they didn't want to send me another one.

SO, I wasted over two weeks, wrote countless emails, did more to solve the problem than Watchmaxx did, and ended up with nothing more than a hassle, but no watch.

This company has zero customer service and is completely ill-equipped to handle any problem. This is not what anyone needs when buying a watch.

Bought a tissot watch from watchmaxx a few months ago. Had it looked at today by a jeweler and it's fake!

I really doubt the product I received is genuine. This is an Oris Aquis I purchased fromWatchmaxx, through eBay. I did not expect a reputable Swiss watch have a time lapse of about 30 seconds a day. I also did not expect the screws are easily loosening with minimal usage. It was less than 9 months that I bought my Oris that I have lost a main screw on the bracelet where it is attached to lug. I called Watchmaxx and received the type of answer I expected: "this particular issue is not under warranty" Don't get fooled by them.

Responsive, quick, and great watch. I spoke on the phone to their rep and he was super friendly and answered all my questions. Highly recommend.

Purchased a Hamilton Khaki Auto watch from Watchmaxx. Product delivered but without the all important manual. Sent me a replacement. Wrong one. Contacted them again. Sent me the same wrong manual. Strike 2. I now have 2 wrong manuals in my possession and am awaiting for the GM to give me a call back. Simple resolution yet they are jerking me around. I guess they feel that since I'm 5K miles away they can do this. Strike 3 may slowly be approaching and they are close to losing a trusted and validated customer. Filed a complaint with BBB.

Aloha,
Kanalui Kuleika