WatchMaxxReviews 2,925

I played the hunt for the best price game and after I finally pulled the trigger on my timepiece, I chose WatchMaxx because of the reviews of other customers. They also provide their own extended warranty. I appreciate not having to pay outrageous fees to insure and ship… in fact, it cost me nothing and, on top of that, I got a slight reduction in price just for asking! I'm very happy with my purchase, as someone should be in this luxury category.

Watchmaxx sent me the wrong watch. It was supposed to have a blue face like what it shows online but it came in black instead. When i complained They said i had to pay to send it back ( shipping & handling) with insurance and then want to charge a restocking fee 3% or apply it to another watch. How do i know this other watch would be the right one? What a scam.! I have complained to them on 3 separate emails. They don't even dress the issue. So i cancelled the order and sent them the watch. Don't buy form these people.

Review for WatchMaxx:

I had a disheartening experience with WatchMaxx regarding the servicing of my Oris Propilot watch, bought a year ago. Despite their provided 2-year warranty, their services haven't met my expectations.

Initially, the watch was running abnormally fast and failed to maintain reserve power as specified by the manufacturer. After the first repair under warranty, these issues persisted. After another unsatisfactory repair attempt, which left the watch non-functional with visible damage and a missing screw, my confidence in their service took a serious hit.

Multiple communications and assurances from WatchMaxx failed to rectify the situation. After a prolonged waiting period, the watch came back with some external improvements but developed a new issue - a non-functional date setting. The key 10-day reserve feature, a major selling point, still isn't working as it should.

The watch has spent most of this year under repair rather than on my wrist, which is not a testament to professional service. This has significantly impacted my trust in WatchMaxx, as their service has been inadequate.

Repair Order #*******, for reference. I am hopeful that the Better Business Bureau can mediate in this matter towards a satisfactory resolution.

I ordered a watch band for a 19mm Tag Heuer. Paid, and then they shipped flawlessly. IT arrived, and I said that the band was 20mm and had a different serial number on the clasp than then band that I ordered. They provided a RA number, and asked that I send them a photo.

I said I was willing to exchange for the correct band, or they could refund if they didn't have the band in the size I actually ordered. They just processed a refund and charged me for shipping and restocking fee. Poor practice given they sold me something I didn't order in the first place.

Had an issue with the delivery that caused a bit of a problem. The end result was that the item I had ordered will be sent back from ups without ever being in my possesion. Watchmaxx was incrediblly unconcerned about my viewpoint as the customer and took the stance of "we could care less about your business". So many businesses make you truly feel like they appreciate your business and are really concerned about your entire experience. Maybe Watchmaxx will consider a change to this position one day and value its customers or potential customers more.

GWSReplica.com is my trusted source for replica Rolex watches. I recently purchased a GMT-Master II for $200, paid with Paypal, and received it within 8 days. The attention to detail is impeccable!

The Tudor heritage chronograph has been discontinued so I would have to go look beyond an A.D. I have purchased two Tissots from Watchmaxx in the past, and I've been completely satisfied with the watches and their customer service. I had a couple of questions on this Tudor because they had it listed as a floor model. After speaking with them on the phone, they answered all my questions and confirmed its floor model condition as excellent. When I received the watch and inspected it, I found it to be in excellent condition! I am very thrilled to get this watch and for Watchmaxx to offer it to me at a discount price and their great customer service! I highly recommend Watchmaxx for whatever budget of watch you are shopping for!

Hi, I have ordered several watches in the past, however this time I shipped it to Canada. The amount of the watch that was on the website was different from what I was charged on my card, with extra charges almost $70 more than the original price on the website in Canadian dollars. I am also very disappointed as it was a mother's day gift and the delivery said it was supposed to be delivered on the Friday before mother's day, even after confirming several times, and I even paid them the customs fee before they delivered the watch. After 3 days of waiting, the delivery came after mother's day had passed and again the delivery driver was asking me to pay the customs fee. And very sadly, I had requested to put a message saying Happy Mothers day, however there was no message and the watch was poorly packaged. It looked like it was opened by UPS delivery. I really hope that you guys will look into this. Thank you