WallyParki

If you have another choice, take it. We arrived into ATL yesterday, followed the instructions to text the shuttle at bag claim and still had to wait for about 25 min for a pick up. While we waited, multiple shuttle buses for the competition passed us waiting, repeatedly. All the other remote parking companies had shuttles come by every few minutes, sometimes 2 waiting to pick up customers. Meanwhile we waited and waited and waited. I would share a photo below but there is nothing to share. Spend a little more and pick anyone but WallyPark. This was my first and LAST time to use WallyPark.

We were charged $12.95 (plus tax) per day online and when we were leaving their ORD location we saw a sign on the wall saying the daily rate was $10.95. When we came back, the same sign was there saying the rate was $10.95. We talked to the customer service rep on site and she snidely told us it was a "old sign".

We were left feeling that we'd been cheated - advertising one price then charging us a higher price seems to be immoral if not illegal.

I contact their customer service, they didn't get back to me for over a week then offered us "100 points" that we didn't want.

There are plenty of other parking options, I'd suggest avoiding Wallypark - we will be in the future.

Shuttle driver wold not take me to my car when I stated I did not have my claim check... The next shuttle driver said to me when I asked him the question " what happens if I lose this?' he just said OH we will use the computer to locate your car. So to the fist shuttle driver, How would you feel if some one left your mother standing in the cold for and additional 10 minutes simply because you are stupid OR lazy... I can not recommend this place and I WILL NEVER USE THIS PLACE AGAIN... wont hurt them cause there lots are full, but I refuse to give MY money to a company with such $#*!ty customer service...

I WILL NEVER, AND I MEAN NEVER USE WALLYPARK AGAIN…EVEN IF ITS THEIR FAULT, YOU WILL NEVER SEE A REFUND! EVEN THE BBB COULDNT MAKE THEM PAY WITH PROOF, VERY SAD, THEY ARE NOT THE ONLY PARKING PLACE…CHOOSE WISELY!