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John H.

Alabama, United States

Contributor Level

Total Points
162

2 Reviews by John

  • WallyParki

6/24/23
Verified purchase

If you have another choice, take it. We arrived into ATL yesterday, followed the instructions to text the shuttle at bag claim and still had to wait for about 25 min for a pick up. While we waited, multiple shuttle buses for the competition passed us waiting, repeatedly. All the other remote parking companies had shuttles come by every few minutes, sometimes 2 waiting to pick up customers. Meanwhile we waited and waited and waited. I would share a photo below but there is nothing to share. Spend a little more and pick anyone but WallyPark. This was my first and LAST time to use WallyPark.

Service
  • Hayneedle

3/14/19

I ordered a Keter Tall Storage Cabinet from Hayneedle on March 1st. The
Web site showed the order in stock and I received an email with the
Order number and an arrival delivery date of Arrives by 03-13-2019.
March 13th came and went and on March 14th, I contacted Hayneedle via
Their chat window. The agent checked and said the order had not even
Shipped from the supplier. I asked for the order to be cancelled and I
Was told a cancellation would be submitted to the supplier and I would
Have to wait for the supplier to "approve" the cancellation but it would
Take 72 hours to do this. Also, my payment would be held for up to 4
Days. I feel lied to by Hayneedle and given the run around on how they
Are handling my order. If they can't deliver an item, they collected the
Money so they should refund the money. The cancellation should be a
No-brainer guarantee rather than we will ask for a cancellation and see
What happens. I will NEVER shop this vendor again and I urge anyone else
To look for items from a different seller.

UPDATE: March 19,2019 - I have purchased a similar item from a different seller. It HAS been shipped and is due to arrive on March 22, something Hayneedle couldn't do. I urge shoppers to look elsewhere if you want to know if and when your purchase will really arrive.

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Hayneedle C. – Hayneedle Rep

Thank you again for talking to us and thank you for your input. We sincerely apologize for this situation. Please let us know if we can be of any further assistance.

John Has Earned 2 Votes

John H.'s review of Hayneedle earned 2 Very Helpful votes

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