VitalChek

I have never been able to order any of my children birth certificates (copy) with out waiting weeks. We ordered my husbands BC (Couldn't find it after a move) and it showed up in less than 24 hours! I will definitely be letting people know! Thanks so much!

So vitalchek charged me almost $20 for next day shipping when my estimated delivery is in a month!? Honestly I'm sure going to your local vital place would save you the time and money. Also, why is the page closed and why can't I send them an email?

March 2022 I ordered my birth certificate. New York City. Sent email saying it would arrive in May. It's now December and they say that vital statistic in N.Y. Is responsible. NY says it's the post office's fault. Either way my aunt died and I wasn't able to go see her out of the country cause I needed my birth certificate to get my passport. Both Vitalchek and vital statistic in NYC are petty and thieves. But, karma will get back at you guys. Better hope a family member doesn't die. You'll see how much damage you caused for a petty $23.03.

I'm surprised by all the bad reviews because I got my birth certificate in 2 days. I ordered two and it cost $68. The link on the State website is right there. Be careful of another company that has a similar name that charges more. I wonder if some of these bad reviews had to do with holdups regarding incomplete applications. Regardless, I will happily use them again if need be.

DO NOT order from them. Go to your local agency,'it is worth it. It's been 3 months and I'm just receiving my order. I've called a number of times with no answer. I am seeking a refund, and of course, that's slow as well. Save the headache. Go elsewhere!
I wish I could give 0 stars.

Horrible business practice and going to contact my county about not using them as a service. My scenario is a bit different than most here but just as disgusting. Created an order for a birth certificate. Site said I had to print and mail off the documents, which defeats the purpose of online service. So I cancelled it and just did it in person. As soon as I canceled they still charged my card. They did say they reversed the charge we'll see if they actually do it but still, predatory practice for people who don't check their accounts. Trash company people that work there should feel bad about working there.

Not a scam, but a sham company, should be able to sue the government for things like this. Took more than a month to receive birth certificates necessary for visa application, despite 10-15 day expected arrival. When i called after a month they said they would have to be 'reminded', that was after being put on hold for 4.5 hours, then dropped from my call, then calling again first thing two days in a row until finally someone was able to confirm a shipment. It doesn't look like refunds are available. A birth certificate is not a product, it should be free, and if it's not, there should be a way to hold companies like this accountable for screwing everyone over.

Order placed 11/10/21 with delivery on 12/21. No delivery and very unhelpful customer service. Numerous phone calls to follow up but still no delivery. Refund requested. This company operates as a middle man and cannot do anything to help when deliveries are not received. You are better off going direct to the state site.

I had a wonderful experience. I ordered my birth certificate of March 3,2022 and received it on March 10,2022. According to the website it should have taken 11-14 business days. It was really easy to order, and definitely quick. If you are in need of a copy of your birth certificate, I recommend using this service.
5 stars!

Who runs this company?! Every CSR I get on the phone is a Bon Qui Qui. They give canned answers to every question, no solutions whatsoever. I might as well be speaking with a robot. My documents have been rejected by them 10 times! For different reasons and then when all those issues were fixed it got rejected again for the very first reason. What is going on?! Give me the things that need to be fixed and I'll fix them! It almost seems like they're just rejecting it at this point because they're understaffed and don't have time to deal with it. I've been told one thing by one rep and another by another rep. When I bring that up they throw each other under the bus. I spoke to a "supervisor" who was pretty much just Lupe from down the way, she was of absolutely no help whatsoever. It's like the company goes to downtown and asks "who wants a job?" and hires anyone. I have no words beyond this. My mind boggles. It's like a teenager is running this company.

Folks we need to do a class action law suit. These people are crooks.
They charged my credit card twice. Then they said they credited my account back. They charged me extra for fast UPS service. That has been 3 weeks ago. Nothing have i received. They still owe me since I received nothing. I have to go to Vital Statistics to get death certificate. It is false advertising. I am talking to Attorney regarding them plus Attorney Generals Office. Save all you emails from them.

I paid $53 for a document from Virginia Department of Health Office of Vital Records one month and one week ago and they still did not send it to me. I could have driven there in two hour and get it prepared in two hours. Absolute thieves!

Stop don't use vital check!
Vital check is terrible to say the least.I ordered a birth certificate in Oct 2022 and it's now Feb 2023 and still nothing. You are charged right away and there is no way to cancel your order. Customer service is not worth the time or energy it takes to call, text or whatever means they offer. Went to my local office and got my certificate in less than 5 min. I needed this birth certificate to get my child on health insurance and opted to get the faster shipping option, $50 order and still not here. What a waste of time and money.

I ordered a certified copy of my marriage license on 1/26/23. Processing 5 to 8 business days. Received email on 2/3/23 stating shipping delay. Emailed for update on 2/6/23 they replied needed info for order. I submitted the requested information and to date I've not received an updated response. Order still shows processing. You pay for a service, pay for the certificate and 20.00 for air mail and I'm still waiting. It's shameful to say the least and each state should reconsider using them. I've spent almost $60.00 just to wait.

I requested two documents online and had it expedited. I received the documents very fast and I am so busy I don't have time to wait in lines. Very convenient and confidential. I will order my documents online from now on.

Really abhorrent service. Placed an order for a birth certificate on October 17th, it's DECEMBER 22 and still received no shipping information on my order. My estimated delivery date (November 17th) has already past and still no indication of where my order is at the moment. Will you have you on hold trying to connect with someone, and no one will pick up. Please don't use this service. They need to be investigated for scamming people and low tier business practices, people don't have $$ to be throwing away like that

This is the worst business to ever have to rely on for anything as important as your personal records, these people are $#*!ed when it comes to adult timely business and all their hands are broken because they can't ever ever ever seem to pick up the phone in a timely manner, I've been waiting over a month for my birth certificate and they still don't know when I'll get it or even if its been sent out yet, my entire life is on hold right now just waiting... get a rope now and do yourself a favor!