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Vitacost
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Vitacost

vitacost.com
Oregon
2 reviews
1 helpful vote
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Always shop here
November 9, 2015

Best prices, my hair conditioner is half price, and super fast shipping

Date of experience: November 9, 2015
Oregon
3 reviews
2 helpful votes
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So good
March 25, 2012

So good. Great prices an selection. Fast, free shipping

Date of experience: March 25, 2012
Kansas
1 review
3 helpful votes
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Cannot get customer service to respond. Will not shop there again.?

Date of experience: January 27, 2023
Massachusetts
2 reviews
0 helpful votes
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Este artículo fue publicado en bbcmundo.com hace unos días. Este hombre compróeste producto para bajar de peso y terminó enfermo y tuvo que tener un transplante de hígado. Parece haber una conexión directa a este producto Vitacost. -Lean https://www.bbc.com/mundo/noticias-*******

Date of experience: October 30, 2018
Virginia
1 review
0 helpful votes
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Went downhill
April 17, 2023

Customer since 2013 but the last 3 yrs were awful- items out of stock, damaged, and AWFUL customer service! What happened?

Date of experience: April 17, 2023
Idaho
1 review
0 helpful votes
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I was promised my very large order over a week ago by two people from customer service and one supervisor named Dwayne. I've now been lied to 3 times. Do not buy from them since they have drastically changed and unreliable and more expensive. Did I mention they are liars?

Date of experience: January 17, 2025
New York
6 reviews
0 helpful votes
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Horrible customer service, 5 orders all 5 damaged. They use Horrible shipping companies like ontrac etc and delivered boxes are destroyed because vitacost poorly packages them etc. Then customer service sound like they are 7 years old and are less intelligent. Hours on the phone and they never answered many emails I sent. We will never use these disgraces again. Use The New Mall on eBay, or Amazon, or Walmart etc... for no troubles..

Date of experience: March 5, 2025

Overview

Vitacost has a rating of 1.7 stars from 419 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vitacost most frequently mention customer service, credit card and long time. Vitacost ranks 518th among Vitamins & Supplements sites.

service
151
value
138
shipping
139
returns
102
quality
122
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