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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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I ordered 2 tees in 2 separate orders 10/9/18 and have received one today 10/26/18.The other has been waiting for pick-up by usps since 10/19/18. I have emailed service multiple times with no response! Get your act together, Viralstyle. I HIGHLY DO NOT RECOMMEND ORDERING FROM THEM EVER!
Both my Grandaughters (20 & 17yrs ol) loved the shirts.
I thought for 30$ they were a bit thin & skimpy. But they really like them so I'm glad!
I was surprised when on Face Book that I had an opportunity to get a sweat shirt signifying my High School. I bought one and really like it, especially with the school colors of purple and white. It looks like and feels like good quality cloth. Go Wolves!
Tried to call the number given and it sent me to email only... Never Recieved Merchandise. Turned it over to spay Pay Pal for a refund. It is Oct 25 and I was told they would not have a response or resolution until Nov 25. This CDC was ordered to wear to a party Oct 26. Item was ordered Oct 7
I didn't receive the color shirt I chose. After ordering it said black not the orange one I checked. I emailed the address and never got a response about my problem. So I was sent black not what I wanted or ordered so I will never order for you again.
7 days ago you created my shipping label, but according to usps it hasn't even left your facility. Shameful and poor business practice... I will be asking Amex for a refund soon.
Your large is more like a XXL yet it says it's a large. I waited a long time to receive this t for Halloween and it came just in time. I'm very disappointed.
It's been over 2 weeks and I'm wondering where my item is. I am not sure why it is taking so long. I would at least like to be notified as to where my item is as far as shipping goes. I checked the shipping update and nothing appears.
Shopping was easy, but placed the order on Oct 9, and wasn't sent any info until the 19th. Said a label was created, but as of Oct 26th, still have not received my shirt.
We were sent an email that said our order was shipped 7 days ago and USPS says it hasn't gotten to them yet
I getting a request to review a shirt I have not recieved. Where is my shirt. Takes a very long time for item to arrive!
Payment was processed on October 8. An "item being printed" email arrived on October 9. "Item shipped" notice received October 19 with tracking number. Tracking number shows no activity since printing of shipping label and "awaiting arrival of item to be shipped." The shirt is a Halloween item that was advertised on Facebook and ordered with payment authorization the end of September. The tracking number still shows no action and the party for which the shirt was ordered is this evening. I will not order from ViralStyle again.
I was told my product shipped on 10/19 still have not received it. I tracked it and usps has not received it. That tells me it did not ship. I called left a detailed message and also emailed about the issue on 10/24 or 10/25. I still have not received any answer regarding this problem. At this time I do not plan on ordering from you again and I am on the verge of thinking this might be a scam since I cannot get in touch with a real person and no one responded to my email.
Halloween is on Wednesday and the shirt never came. I spent over $30 for a shirt. I ordered it over 3 weeks ago.
I wanted it for a Halloween party tonight it's not here! I ordered on the 8th of October I won't use your site again.
Purchase date was October 10th, given the date of delivery as October 23rd. Still have yet to receive my order. I will never order from this company again and will advise others not to as well.
Tookk to long to ship and still do not have my shirt. No notification about shipping date untill I send email to ask.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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