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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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Haven't received my item and it was supposedly shipped but the tracking usps number says the same thing label has been made but it doesn't indicate no shipment date and no type of good customer service update disappointing
My order had an expected delivery date of 10/24/18. It hasn't even shipped yet; as of 10/26/2018. So much for my Halloween shirt. Very disappointing.
Print was not done well, shirt felt cheap, and didn't meet my standards or expectations from the picture before I bought it, shrinks and wrinkles easy and stretches out. I would like to receive a better quality and printed shirt or more accurate description and photo of products before I buy them
I was very disappointed with the quality of the print. The picture showed very bright colors but the shirt is very dark and lacks appeal.
How long does it take to get a shirt delivered? World Series will be over by the time the shirt arrives!
Ordered a Seasonal themed item on 8th of the month and it took 20 days to get to me. Needs to be a quicker turn around. With better customer service when there's a problem. Own your stuff, don't blame the customers. Put that "custom... takes 21-28 days" crud up front in big letters. Of course you won't because no one will buy your stuff.
It was very easy to place the order and I received it right on time. Love the product and will be wearing it to a party tomorrow.
Haven't received order yet. Could you please find out where it is. I have been looking in mailbox since you said it was shipped.
Ordered for World Series never received shirt. I would not recommend this to another person, I received this email not the shirt.
I received my package on time as scheduled. It was a perfect fit and fabulous graphics! I would definitely buy another shirt from them.
Never got the shirt, cant track it. I want my money back! I bought this to ware on Halloween, it better be here or you will have a very upset person on the phone and yes I want a refund if its not here in time!
Its been 3 weeks and i have not recieved my purchase. I've send a communication email and have recieved no response. I've tried to call and it says to leave a message. I've tracked my order and all the information says is pre tracking. Would not recommend ever using this company. Not only for lack of recieving my purchase but for lack of response from customer service!
The ordering process was very easy, and my package came in a very reasonable amount of time and my shirt looks exactly how it did online.
The shirts were a disappointment when I received them, the graphics were horrible, not like the picture they show. I had to email to ask where my shirts were.
I was disappointed in the blurry run together images. The adds were so clear and lifelike but tee shirt was not!
Perfect- enough said it says I have to enter
100 characters- that is not needed! I would just like to say thank you
When I talked to the person. I ordered the 2 sweat shirts with hoodies she did not full explain all the options available in regards to ordering with names printed on the sweat shirts. When I asked about it I was told I had to reorder again. That the order could not be modified. I believe that is wrong. Aside from that, we loved the items.
Tracking information was provided on October 19, it is now October 26 and pre tracking information is showing still. No shipment information at all. Still have not received shirt purchased, very disapointed
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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