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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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My daughter loves Jack and is a huge Pani at the Disco fan. The combination was great and the quality of shirt was very good as well. She literally burst into tears when she saw it.
Everything went smoothly. The only thing I wished for was a way to phone customer service...
I don't think I've ever been more disappointed with a product I bought online ever in my life. This is the blurriest graphical T-shirt I have ever seen.
I purchased a LA Dodgers shirt and the shirt is Navy Blue, that is not the color of the Dodgers. It was advertised in Dodger blue but that is not what i received.
I have contact ViralStyle 3 times because I am seeing a tracking # and I go to UPS and it is showing the Tracking Number not available. My order was to be shipped on 11/4 (Sunday) and still am seeing nothing.
I am going to give it to Monday 11/12 and then I am going to start processing through my CC company for a refund and a scam alert out to whoever might be ordering through ViralStyle.
Lack of communication seems to be a HUGE issue with ViralStyle.
I ordered two shirts to wear at an event before Halloween. I did not see before I finalized the order that they were not going to be shipped immediately. I sent a message that if I could not receive them in time for my event, I wanted to cancel the order. Unfortunately the customer service team did not cancel it for me. I guess I've got a head start on Halloween 2019 :(
I got my shirt and I'm very disappointed. You cant even distinguish the person face nor the Dodgers logo. It's stupid n very unprofessional...
I ordered 4 t-shirts, and 3 of them came right away. But the last one I have had no information about and have not received. I paid for all 4. One package came with 2 shirts, and the other with just 1 shirt.
Got the shirt quick and my son loves it! Would use them again if the right item came up. Will look at the site again to see if there are more items I can buy ASAP. Go Red Sox
When I ordered the shirt it was 23.94 plus shipping 4.95.
After I received it, it increased $2 to $25.94.
What happened?
Items were as described shipping was priced reasonable. Took an extra couple of days to get here but all in a great experience
Original shipment got lost in the mail. Customer service tracked it down and made it right. Received the poster in good order two months after the original order.
There was a mixup, I had ordered 2 shirts, but only received one. After a few emails, they were quick to respond, I received the missing shirt. Great customer service
I ordered a black T-shirt U of M Harley Davidson and it came green. Haven't heard back from anyone yet on how it can be fixed for me. Hopefully I can change my review we will see if my issues gets fixed
Received my shirt a lot faster than expected! Was pleasantly surprised to find it in my PO BOX. Love the shirt!
Never received my order. Made several attempts to call and speak with viral style, left several messages and have yet to hear from them. Extremely poor customer service.
Definitely not happy - missing one item from the three I ordered and paid for, with no explanation... no packing slip or backorder notice in the package. Just 2 of the 3 items that I paid for. And no response from customer service yet. Definitely would not recommend!
Good product in a timely manor. Size is true and very cumfy! Bought one for a friend and they are awesome
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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