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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I clicked through from Instagram, I purchased what I thought was a black sweatshirt, it was actually brown. It didn't say a color while I was ordering. After I got it I did see that I ordered brown, had I noticed earlier I probably could have switched it. Either way happy with the product.
I ordered my wife a coffee For Christmas well in advanced and it did not arrive until the day after Christmas making me look like a total dumbass
I ordered two shirts to give as Christmas gifts. One of them was horribly misshapen and crooked. I could not gift it, and sent a message to ViralStyle about the issue. I got a message that my complaint was received, but nothing has been done to try to resolve the issue. Also, both shirts are very poor quality. I won't be using this company again, and would advise others not to as well.
First of all, I had trouble ordering product. Never got an acknowledgement that the order went through. Put order through numerous times. Card was charged many time and credited all but 3 times. When I received the shirts (on time for Christmas, which was nice), I was disappointed in the quality of the shirt. Also the graphics were different sizes on each shirt. I ended up receiving and being billed for 3 separate orders, now I have to figure out how to return 3 of the orders. If the quality was better I would consider keeping them to give as future gifts.
I like theproduct
Genius
But the sizing is still undetermined 3x is a bit snug even for someone who is usually 2x
The quality is horrible. Super cheap. The print is not even the color advertised. I emailed requesting refund and have yet to receive a response (1 week ago)- these are $5 shirts sold for $27
I ordered 4 shirts and 3 were refunded with no explanation and the one i did recieve is poor quality. I need to return it.
I am very disappointed in this shirt, I actually just gave it to Goodwill. I ordered a size XL for a man and I got something that may have fit a small teenager. Wont buy from again
While the product is what I expected, I will not be ordering anything for the holidays from here. It takes far too long to receive. What I ordered for my husband came after Christmas and the items I ordered for my sons and daughters-in-law still have not arrived.
I ordered these so that we could wear our "Burton" shirts on Christmas, since everyone attending would be a "Burton", but the shirts didn't ship until after Christmas. However, the shipping was quick once they finally left the facility and the quality of the product was good. Maybe next year at Christmas...
Great quality tee. Exactly what I wanted for my Disney trips! Will definitely order from ViralStyle again.
I requested verification for what my charges were on 3 separate orders and never received it. I also notified them that they sent me 6 extra shirts of which I don't want and have never been contacted as to what to do with them. I don't want to return them unless I have acknowledgment from them that they know they're coming. Also, was I charged for those 6 extra shirts? I have not received my credit card bill yet so I don't know.
Not as represented in photos. Also was not aware the design was on back, no one sees it. Recipients did not care for it. Did say it is comfortable
Very satisfied with purchase. Tee shirt fits well and is very comfortable.
Very happy with purchase.
Ordered a mug. It was expensive, shipped late for the holidays, and arrived broken. I've been trying to contact customer service for a replacement via phone and email. No response.
I inadvertently purchased multiple orders because the website wasnt working properly and I'm waiting for one more refund. I've sent multiple emails and still do not see the final refund.
Quality merchandise and printing! Timely shipping!... Great Job! I would deal with this company again!
I ordered a total of 5 items and only received 2. I emailed and have not gotten a response. Not to mention, these were for Christmas presents and were received AFTER Christmas.
I never received this product. USPS has been no help, so now I'm just out $30 for something I have and will never receive. I don't know if this is really the company's fault or USPS lost it and lied, but I can't give a positive review for something that I never received.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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