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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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First shirt received was the wrong color. Talked with support who assured me that shirt would be reprinted in the correct color and received prior to Christmas, as it was a gift. Multiple emails with supposed shipping information for the new shirt but was only the same tracking number as the original shipment of the wrong colored shirt. Finally received an email with a new tracking number, shirt was shipped day AFTER Christmas. Shirt was received day after New Year's and was correct color/size.
From the time I put my order in I got an email saying that it was being printed and a couple of days later I got my order.
I was very pleased with the timely manner in which I received my order and the quality was wonderful. Would order from your company again.
Shirts ordered for my adult sons in XL run smaller than normal Not long enough or wide enough. Both weigh approx. 175 lbs & wear XL in shirts normally
Bought this shirt for my son and he really loves it. The color is great and the material looks like it will last for awhile. I will be looking for more items in the future.
Love the tee shirt-Easy to order, on time as promised!
Writing this review is painful. Requiring someone to have a minimum of 100 characters is silly, especially when they give you a 5 star review.
I found that the merchandise I received was not as good as it looked in the advertiser photos. I expected better for the price I paid.
I order the shirt the first time and it was canceled for no reason, at least nothing was sent to me. Reordered the same shirt right away again and had to pay more for the shirt than my original order. If this wasn't a Christmas gift, I would have not have reordered and payed more. And let alone I purchased it December 3rd and contacted them 2 weeks later to see what was going on and it was finally delivered right before Christmas.
I paid $60 for 2 Alabama t-shirts with Jalen Hurts & Tua's signatures on them. The pictures of the players within the letters are faded and look worn out. For the price the quality was poor. I also ordered the shirts on 12/13/18 and didn't receive them until after Christmas.
I received an email stating that the item am was shipped and a week and a half later it finally shipped'. It was still not received
Wish that I was updated more on the status of incomplete orders since the Christmas rush is over I am still needing and wanting the merchandise. Any issues should be addressed.
Product was good condition just not what I initially ordered and didn't come when needed. Didn't know til after I placed order that it was arriving after Christmas
Not happy with shirt at all. Should be sent a new shirt that is centered.
Will not use this vendor again ever...
I am an 1983 December baby, so I loved this shirt at first sight! I ordered it in December 2 weeks before my bday and received before the big day. It fit nicely and everyone loved it.
Was supposed to get both items I ordered before Christmas, only received one. I contacted the support system through the email provided 3 days ago and still have not heard anything back. I would not recommend this website at all. It is ridiculous how I am having to go through all of this just to get the item i ordered and PAID for. AWFUL EXPERIENCE AND WEBSITE.
It was a great experience. Came on time and was Delivered without any problems. Ease of doing business - Great and very satisfied.
Y'all sent me the wrong $#*!ing size shirt. I ordered 2 XL and one of the shirts was a medium. I paid to much $#*!ing money and waited a long time just to get the wrong size shirt.
Arrived just in time! This is all I have to say, hope that's 100. I guess not so again, arrived just in time.
I received the wrong merchandise I sent you a email. Still no response... I purchased the iron maiden texans print and recieved Buffalo bills shirt instead
Very happy with the product! Fabulous quality, and amazing color. I couldn't be happier with the product. This was a gift to me and I am really enjoying it.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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