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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I had no issues with the ordering process. I even had to change the ship to address, at the last minute and they were very easy to work with.
The shirt came in plenty of time and looked just great!
I received my two ordered shirts fine but my invoice as shown on my VISA card still shows being charged for THREE!
The shirt displayed in ad had print on back of shirt with player names. The shirt I received only showed PAC-12 Champions on the front.
Shirts arrived surprisingly quickly. Very pleased with the service. Unique designs and fair pricing.
Hi there, I have yet to receive my shirt that I ordered a couple weeks ago. Then I received an email asking what I thought if my experience. Hoping to get some more info on where my order is!
Verry chep material is not good stecker looks like fallas paredes material im not buy nothing again verry bad
I am waiting for a reply as t shirt had wrong wording on it. Am very unhappy as it was a special Christmas gift for my son who lives in America
I have not been able to get a response from the vendor or viralstyle regarding my order issue! I am not satisfied with the service and will not use this site again.
I ordered this gift for my father and it was so easy to order it came on time and they fit so to me that's really good
It took several weeks to get the t-shirt I ordered. I didn't expect it to take that long. Xxxxxxxxxxxxxxx
Cool shirt, pretty unique, haven't seen anything like this anywhere. Too bad the Vikings didn't end the season better
Received 2 out of my 3 purchases and have yet to recieve my third. I wrote them and they replied they received my email and have yet to reply what my 3rd purchase status is.
Customer service is great! Great quality t shirt! I have ordered before and have always been pleased!
I ordered two shirts on line to be sent to my home address. Before confirming my order, the expected delivery time was shown to be after Christmas. Since these were Christmas gifts, I clicked on the change shipping address option, which didn't work. So I completed the order and then sent an email to ask if changing the address was an option. I didn't receive a response and resent it a few days later. I got an immediate response telling me to send them the new shipping address, which I did. The items were still sent to the original address and not available for Christmas. I'm going to have to pay postage (again) to send them to my dad. The shirts are great though
Dishonest! The picture shows how thin the material is. The white strip is 1 ply toilet paper. You can see through their so called sweat shirt and see my fence and arborvitae. After several phone calls and emails they replied no returns.
Received it after Christmas, which I knew as this was a hit from the get go. When it arrived, I gave it to my hubby as an extra gift. He loves it. He wore it yesterday. I probably should have purchased more than one. It's a hit in this Evans home. Great product and awesome idea.
Ordered "it's a Smith thing" - received "it's a Phillip's thing"
Need to contact them regarding this
The only problem I had was didn't get the shirt I ordered wanted a crown royal but I got a tequila patron
I bought this shirt as a gift. It was perfect (correct size and unique design). The package arrived a little quicker than expected!
The promo should have ended earlier so the item could have been received by Christmas. It was a gift. I had to print off a picture to wrap for my son which wasn't ideal. Then I had to pay shipping to forward it to his address once I received it.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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