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The company's reputation is mixed, with customers appreciating the ease of the ticket purchasing process, quick delivery, and competitive pricing. Many have highlighted positive experiences, particularly with customer service responsiveness and the overall quality of events attended. However, significant concerns arise regarding hidden fees, misleading currency practices, and issues with ticket validity, leading to frustrating experiences for some customers. The negative feedback suggests a need for greater transparency in pricing and improved support for resolving ticket-related issues, indicating that while the service has potential, it requires enhancements to build trust and customer satisfaction.
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It's not until you go to checkout that you see that they charge in US dollars. The name of the website is vipticketsCANADA.CA So Canada in the name, a. Ca (canadian) domain and the tickets are for a Canadian event. But they surreptitiously charge you in a foreign currency. This should be illegal.
Guys, check all other review, they are FAKE written by the same person on the same date! AVOID this garbage scalpers! Bought 2 tickets and were FAKE, couldn't use them and no refund. AVOID AVOID AVOID!
Ridiculous service charges. $23 USD PER TICKET! Didn't notice until too late. Tried to cancel order less than 10 min after purchasing but company refused. Advertised as Canadian company but all prices in USD and customer service out of the US and under a different name. I would avoid buying from here if possible.
Bought 5 seats for the Raptors game tonight. Got to the arena only to be told that the tickets were no good. Apparently the seat owner accessed their tickets after posting them to this site. As it turns out the phone number goes straight to a guys voicemail claiming to be the Executive something or other... useless when youre trying to get into the venue. Turns out these tickets were sold to VIP from another ticket broker and tried contacting them. Apparently VIP is just a front for these guys. Their customer service says I have to email the venue and get them to explain via email that the tickets were no good and that the original owner must have logged into their account and generated a new bar code. Went to the box office, and they said we dont do that... all we can tell you is that your tickets are no good, so now Ive got to wait for them and PayPal to sort out how I get my $900 USD back... thanks for ruining a night out with my kids.
IN LESS THAN A MINUTE, MY ORDER WAS COMPLETED! LOVE THE SITE AND CAN'T WAIT TO SEE THE FLAMES
GREAT SERVICE
Very satisfied. I always use VIPticketscanada.ca because it is usually less expensive, reliable, and easy.
Maximum Satisfaction no complaints
Very easy to navigate and find the tickets I wanted! Got my tickets within 30 minutes. Will recommend to all my friends. Thank you!
Great easy to use will come back again and again! Great site that wont break the bank.
Used several times and always get good offers.
Quick, easy and a discount. All good. The discount code worked for 5% off which helped. Thanks you guys!
Just think the service is a little expensive, but it was good and fast thanks. Thanks for making our trip memorable.
Easy to navigate, clear instructions and got my tickets fast. Order processed right away. Great...
Easy to navigate website and the cheapest Canadian site we could find anywhere. Thanks Very smooth process. Thanks!
Great experience, fast and reliable! I will use them again for my needs. I appreciate it and will recommend you guys to my family and friends.
Easy, fast and reliable so far. My wife loves country so I surprised her with pit tickets. Recommend to anyone who looking for this service.
Quick and easy to use will tell all our friends about this site. I like that USD and Cad are displayed so I know how much I am paying
Easy! First choice was sold out, but this was just as good. Customer service called to verify my order which gave me confidence my order was legitimate
Easy to understand directions, got date we wanted. My daughter loved seeing Gwen live thanks again
Easy. Easy terms and conditions to read. I got tickets very easy and very fast that's why I love and thanks again vipticketscanada
Answer: Iand several of my coworkers and family members have had the same issue and failed to get our tickets, money back, or any customer service. Bring in emails and any proof of payment you have to the bank and report it as a scam as despite saying they have a money back guarantee they RIP you off and do not follow through with any customer service nor protection.
Answer: I and several of my coworkers and family members have had the same issue and failed to get our tickets, money back, or any customer service. Bring in emails and any proof of payment you have to the bank and report it as a scam as despite saying they have a money back guarantee they RIP you off and do not follow through with any customer service nor protection.
Answer: I and several of my coworkers and family members have had the same issue and failed to get our tickets, money back, or any customer service. Bring in emails and any proof of payment you have to the bank and report it as a scam as despite saying they have a money back guarantee they RIP you off and do not follow through with any customer service nor protection.
Answer: Yes there are, they hide them until the last second and sometimes charge as much as 85$ per ticket as they did to my coworker. All in American without saying so despite being a canadian site. Proceed at your own peril.
Answer: Iand several of my coworkers and family members have had the same issue. Bring in emails and any proof of payment you have to the bank and report it as a scam as despite saying they have a money back guarantee they RIP you off and do not follow through with any customer service nor protection.
Answer: Hello Aaron! Many ticket brokers and season ticket holders hold multi year ticket deals with the same ticket location. This is why you see tickets available for the upcoming 2018 season. Thank you!
Answer: Hi Kianna, yes every single ticket bought from us is guaranteed 100% to be the seats you ordered and valid and authentic or your money back!
Answer: Hi Jenni, to answer your question, it depends. Some season tickets don't list ticket prices while other tickets may list them. Regardless all tickets are guaranteed 100% to be authentic and valid for your event or your money back.
Answer: Hi Darla. All ticket sellers who sell tickets on our site are screened. A huge portion of them are large ticket brokers who buy large quantities of season tickets from teams. The original name on the ticket simply states the individual who originally purchased that ticket. You do not have to show id or credit card to enter with your printed tickets at any venue in the USA or Canada. If there happens to be 19+ event you may have to show you are able to attend such events in very rare circumstances. However your id and credit card do not need to match your printed tickets.
Canadian Owned Ticket Exchange? Every Ticket is 100% Guaranteed! Buy Tickets Now - Order Today Secure Checkout? Huge Selection? Choose Your Seats? Great Customer Service