Ali L.

Bought 5 seats for the Raptors game tonight. Got to the arena only to be told that the tickets were no good. Apparently the seat owner accessed their tickets after posting them to this site. As it turns out the phone number goes straight to a guys voicemail claiming to be the Executive something or other... useless when youre trying to get into the venue. Turns out these tickets were sold to VIP from another ticket broker and tried contacting them. Apparently VIP is just a front for these guys. Their customer service says I have to email the venue and get them to explain via email that the tickets were no good and that the original owner must have logged into their account and generated a new bar code. Went to the box office, and they said we dont do that... all we can tell you is that your tickets are no good, so now Ive got to wait for them and PayPal to sort out how I get my $900 USD back... thanks for ruining a night out with my kids.