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VINTAGEPOST

How would you rate VINTAGEPOST?
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California
1 review
2 helpful votes
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SCAM
November 16, 2020

Placed my order on 10/15/20. Paid for 5-8 day shipping. After 2 weeks, I tried getting in contact with the seller. No response to email, phone, or chat. It has now been a month and I haven't received my order or heard anything from this SCAM company. Will have to dispute the charges with my credit card company

Date of experience: November 16, 2020
California
1 review
2 helpful votes
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ANYONE HOME?
December 27, 2019

Placed an order on 10/19/19 - got 1/2 of the order but it's too small - want to return it but get no response. Also still waiting for the other half of order but no one seems to answer - get auto reply that someone will return a response with in 24 hrs - BULL! - Have to rate Negative Stars

Date of experience: December 27, 2019
Colorado
1 review
0 helpful votes
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Customer service
May 4, 2019

At first I was very disappointed, the dress I had ordered was sold out and the company was not answering my emails.
But they got in touch and even though I did not care for the replacement offered - I am getting a refund without a hassle.

Date of experience: May 4, 2019
Canada
1 review
0 helpful votes
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Very disappointed.
April 2, 2019

It took me hours of searching to find what I was looking for. I order, thinking my search is over. Then my order was cancelled a week later by them because of lack of stock. It took them a week after I placed my order to figure this out?

Date of experience: April 2, 2019
Maryland
1 review
1 helpful vote
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Better Than Expected
July 29, 2019

Arrival of my purchase was very timely. The quality of my purchase was so much better that I expected. It's actually a dress that I can wear with pride more than once and not a cheesy Halloween costume. I also ordered some of the accessories and I was very pleased with them also.

Date of experience: July 29, 2019
North Carolina
1 review
0 helpful votes
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Haven't received my item I purchased
December 16, 2019

I purchased my dress on Dec 5th and paid for the expedited shipping. It's now the 16th and still no dress. I did email this morning asking for an update because I haven't received a shipping notification and I need the dress by next week.

Date of experience: December 16, 2019
Ohio
1 review
2 helpful votes
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Order never received
January 19, 2020

I placed my order 11/13/2019 with expedited shipping for a NYE party and it is now 1/19/2020 and I still have not received my order. I called the company but the phone number on the website is for a completely different company. I emailed the company and never got a response. They took my $70 and I never received ANYTHING. Do not buy from this site!

Date of experience: January 19, 2020
California
1 review
6 helpful votes
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NOT RECEIVED: Order #1334
January 14, 2020

After more than a month, I have not received the merchandise I ordered. I requested a refund TWICE, but have heard nothing and have not received a refund. If this is not refunded today, I will report this as fraud to the credit card company tomorrow.

Date of experience: January 14, 2020
Virginia
1 review
1 helpful vote
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Still nothing
December 31, 2019

Ordered my dress 12/12/19 for a NYE party and paid for expedited shipping. It is now 12/31 and still haven't received any other confirmation than "order received". I had to order another secondary dress through an alternate vendor which arrived in 3 days. RIDICULOUS! I have emailed them 3 times for information and never gotten a response other than the obligatory auto response that I should receive an answer within 24 hours. This place should be put out of business. DO NOT ORDER FROM THIS COMPANY!

Date of experience: December 31, 2019
Australia
1 review
0 helpful votes
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Great products, got many compliments on my flapper costume.
Loved every part of it. The pearls are very substantial and don't feel cheap. They are beautiful. I would recommend to anyone and would buy again.

Date of experience: July 18, 2018
Michigan
1 review
1 helpful vote
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Decieving
September 10, 2018

Be warned. The orders ship from China. This was not expressed anywhere on the site or at checkout. Bough t dress for event in couple weeks, I will probably get this dress in god knows when. I cant comment on quality since I have not received it from my order 2 weeks ago, but I am hoping for the best. Regardless I wont be able to wear it for its intended purchase.

Date of experience: September 10, 2018
Louisiana
2 reviews
0 helpful votes
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Literal slow boat from China
July 9, 2018

I ordered a dress for family photos weeks ahead of time not realizing my dress waz literally on the slow boat from China. It may be beautiful once it arrives, someday. They should be much more transparent and honest about delivery speed.

Date of experience: July 9, 2018
Netherlands
1 review
0 helpful votes
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Order cancelled out of the blue
September 16, 2019

My order was cancelled out of the blue without any warning or solution offered. Although I got the full refund on the same day, I'm disappointed that I wasn't given a choice

Date of experience: September 16, 2019
Ohio
1 review
3 helpful votes
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Missing goods - never delivered
February 2, 2020

I have not received my order. I have sent several inquiries and received only auto generated responses. Very upsetting. I'd like it receive the product I ordered.

Date of experience: February 2, 2020
Arizona
1 review
0 helpful votes
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Missing item
October 9, 2018

I ordered a dress and photo booth props a month ago and just now received my package in the mail. But when I open the package I come to find the dress but no props. I've already emailed the company twice and have yet to hear back from them!

Date of experience: October 9, 2018
Washington
1 review
1 helpful vote
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Have not received my order
October 20, 2019

I paid for 5 to 8 day shipping and today is seven days after placing my order and I still have zero shipping information. I have emailed multiple times and have heard nothing back!

Date of experience: October 20, 2019
Hawaii
2 reviews
0 helpful votes
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Excellent!
January 11, 2019

Shipped fast for a party I found out about late, arrived in with time to spare.
And I love it! I was so close to ordering a dress I didn't like simply because it was close to where I live, this was a much better option

Date of experience: January 11, 2019
California
1 review
1 helpful vote
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Perfect experience, I'll do it again!
I ordered a floor length black 1920s gown, very pretty- exactly what I ordered. The beading and sequins are gorgeous. Beautiful dress! I can hardly wait to wear it and order more, more, more...

Date of experience: July 10, 2018
California
1 review
0 helpful votes
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Horrible company
October 26, 2018

I ordered a vintage dress size Large. I'm normally a medium and I bought one size up due to to the fact that the dress runs small. Well they sent me a Xlarge! I email them and they said they sent me an xlarge because they run small! Well I emailed them back and explained that I didn't authorize them to do that. Well I asked for an exchange and never heard back from them! This website is a joke! Don't order from them!

Date of experience: October 26, 2018
Pennsylvania
1 review
2 helpful votes
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Ordered 5 weeks ago, still hasn't shipped
December 30, 2019

I ordered a dress almost 5 weeks ago, got an order confirmation, but the item still has not shipped. I find that kind of delay unacceptable.

Date of experience: December 30, 2019

Overview

VINTAGEPOST has a rating of 2.4 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. VINTAGEPOST ranks 14th among Vintage Clothing sites.

service
1
value
1
shipping
1
returns
1
quality
1