Overview
The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
So far, so good. Waiting for exchange. Ordered wrong merchandise. My fault!
No problems, quality looks good and timely shipping. Did send a lot of advertising emails afterwards, had to unsubscribe.
The sweatshirts are practically see through and not at all quality material. Won't buy from Vintage Brand again.
I came across this brand from a sponsored ad on Twitter. I found something I liked which was also a great price. You can't really tell from photos what something is going to feel like so I was nervous. It luckily came the day before my flight(I bought for an event). It was not a heavy material. It was heathered and looked great with everything I planned on wearing with it.
The logo shirt I ordered looks cheap. I also got a Milwaukee Bucks hoodie I didn't order but was charged for. Feel taken advantage of. More hassle to resolve unwanted item than it's worth. I now have an expensive rag. Will try their competitors next time. Suggest you do same.
Although not your fault the shipping was AWFUL - I would suggest moving away from USPS for holiday shipping
Arrived on time - thanks!
No one else had this hat. Great find!
I got this incredibly quickly after ordering. The quality is amazing, and the design is perfect! You won't find anything like it!
Beautiful University of Miami coffee mugs. I ended p buying 10 of them on several orders. Love the blowing palm tree visual.
Easy shopping, on time delivery. It was a gift for a friend for Christmas and she loved it.
It was a good experience, it was a good experience, it was a good experience
Loved working with Vintage Brand. Will definitely order again.
Great quality —will recommend to family members in the future
Everything proceeded as expected. Quality of the product acceptable.
I've ordered several things from VB. Completely satisfied with all of it.
My order came faster than I anticipated and my product was exactly as I expected. Perfect customer experience.
Very easy to order. Fast turnaround. The packaging was superb with each coaster individually wrapped.
Reached out about an order and they were prompt with a response! I would order again and I would recommend this website to others.
Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members