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Victoria's Secret

How would you rate Victoria's Secret?
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Luxembourg
2 reviews
0 helpful votes
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Charming scent
December 6, 2021

Oh, why do I adore their products so much? Because they are great in all terms. Most of all I like their scent. It's charming.

Date of experience: December 6, 2021
Em L.
Kansas
14 reviews
19 helpful votes
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I love when they have discount codes. Expensive but we'll worth it for bras n lingerie!! I only order when there's discounts n free shipping.

Date of experience: January 11, 2014
Alabama
7 reviews
11 helpful votes
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Awesome
September 14, 2015

It's my go-to shop for lingerie. Not the cheapest (or the most expensive I guess) but the stuff is sexy and drives my guy crazy.

Date of experience: September 14, 2015
Canada
20 reviews
8 helpful votes
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Unhappy
July 12, 2016

Have to love a store for bras making you put your shopping down and leave cause you are offending people while your nursing you baby

Date of experience: July 12, 2016
Texas
7 reviews
1 helpful vote
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Sexy and stylist
May 12, 2016

I love VIctoria Secret and the style of clothing, intimates and perfume collection. The Angles line is amazing and can redefine how your body looks.

Date of experience: May 11, 2016
Arizona
1 review
0 helpful votes
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My body matters
April 27, 2022

Victoria Secret sets unrealistic norms for beauty. Victoria Secret wants the world to believe that you are only beautiful if you are a size 0,2 or 4. VS norm beauty is if you have long blonde hair, thin, and tall. VS is known for saying that this is what all women should look like. They say this should be the color of their skin, and that this should be the size of their waste, and the list goes on. Many people have developed serious mental health issues, identity issues, as well as body dysmorphia trying to emulate the beauty standards that are not realistic. NY times said, "Big brands such as VS who are constantly promoting only size zero are setting a toxic beauty standard for all women." Victoria secret finds "Beautiful", from body shape to facial proportions, to height and weight. This is what VS looks for in their models to show their lingerie and fashion to the world. We attempted to do a television special for plus-sizes [in 2000]. No one had any interest in it, still don't."Back again to Mr. Razek, the only question that needs to be asked here is did they try that hard to make people interested in it. The did this tv special and no one was interested in it, so they said goodbye to plus size clothing and models. It's been 22 years from that tv special and still nothing has changed. There are woman fighting and dying to be model, the starve themselves so they can lose weight, they close off people closes to them so they can focus on a dream that will end up getting shot down because VS has "no interest in it". All it takes is just to have some respect to all body types. Not everyone can not fit in a size 8, yes you can work out and eat healthy to get to that point but for most people, it's hard to lose weight but still want to look beautiful confident in VS, and they can't because once again they have no interest in it. This can feel like shame instead of loving yourself. That needs to change, and it all starts with the unrealistic beauty norms.

Date of experience: April 27, 2022
Bulgaria
2 reviews
0 helpful votes
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Amazing and stylish. Abdolutely impressive! I reccomend to everyone who can aford it. Your lady will be wow when she have it. You will no regret :)

Date of experience: March 10, 2017
South Carolina
4 reviews
16 helpful votes
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Victoria's Secret.com is a very wonderful site and their things make you feel wonderful. The customer service is great, too.

Date of experience: May 1, 2012
District of Columbia
1 review
0 helpful votes
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Quality
August 12, 2017

I love the quality of the clothes and variety models its attract me when shopping. Really Great one for me

Date of experience: August 12, 2017
Philippines
34 reviews
22 helpful votes
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Beauty and scent
February 14, 2016

Love the various scented perfume. Never expected they really had a good products since it always has a various advertisement.

Date of experience: February 14, 2016
Virginia
9 reviews
22 helpful votes
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Over-priced
February 19, 2015

Merchandise is very over-priced and the same or better quality is available at local outlets or online for much cheaper.

Date of experience: February 18, 2015
Canada
14 reviews
26 helpful votes
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The bag was just what my daughter wanted on her Christmas wishlist. Highly recommend it although it is pricey for what you get.

Date of experience: May 27, 2014
Italy
1 review
5 helpful votes
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Great lotion
September 23, 2020

Their products are not cheap, but tehy are so nice, cool, beautiful and quality. I tried bombshell passion (lotion) and I'm very satisfied.

Date of experience: September 23, 2020
New Jersey
3 reviews
9 helpful votes
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Standard services
September 10, 2015

First class standard services. I think other online clothing stores must follow victoria's standard.

Date of experience: September 10, 2015
California
19 reviews
18 helpful votes
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Best deals online!
July 20, 2015

Fun to shop at the store but they never have good sales compared to what you get online! They make it so easy to use the promo codes!

Date of experience: July 20, 2015
Argentina
5 reviews
98 helpful votes
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Most of its products are now made in China or other countries, it's quality is really poor now, although the prices are still high

Date of experience: July 7, 2016
California
17 reviews
7 helpful votes
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Too expensive
April 9, 2016

The prices here are stupid high and they have the same pretty stuff at other store for cheaper. Your only paying for the tag

Date of experience: April 9, 2016
Australia
2 reviews
5 helpful votes
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So fast to post our cutlery set. Exactly as stated and great pricing. So easy to order and follow the delivery. Would highly recommend.

Date of experience: May 30, 2016
Tennessee
1 review
0 helpful votes
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Customer service
November 17, 2022

The worse customer service ever!. Phone representative not helpful at all. She was xtremely rude representative..

Date of experience: November 17, 2022
Alabama
22 reviews
53 helpful votes
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They don't offer a free pay via phone or website. Pay only by check or in store. That's prehistoric#

Date of experience: May 14, 2015

Overview

Victoria's Secret has a rating of 2.7 stars from 966 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Victoria's Secret most frequently mention customer service, credit card and full price. Victoria's Secret ranks 8th among Lingerie sites.

service
153
value
145
shipping
126
returns
108
quality
133
+49