• Vevor

Vevor

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Overview

Vevor has a rating of 4.2 stars from 1,702 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, great price, and fast delivery. Vevor ranks 2nd among Outdoor Equipment sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.5%
Positive
1,082
Neutral
33
Negative
166
How would you rate Vevor?
Top Positive Review

“Getting rid of tree roots”

Jerome P.
9/30/24

My neighbor has a big oak tree near the property boundary with roots coming into my yard breaking concrete and cement pads. I needed to do something before they broke any more of the cement slab under my house.

Top Critical Review

“After sales service”

Lyle C.
10/10/24

Purchased vevor door opener on eBay works okay except can't adjust down force so it will reverse when obstructed, motor continues to drive and turns around on the shaft. Not getting any service from eBay or vevor even after a phone call to vevor.

Reviews (1,702)

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Reviews that mention popular keywords

customer service (126) quality product (32)
Thumbnail of user mjl48
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Excellent. The product arrived quickly. The equipment was in perfect condition.

Reason I chose this business:

Good price, good equipment

Thumbnail of user alfredb281
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

This is what I needed.********************************

Reason I chose this business:

I like the Quality of the Products and the Price was o.k.

Thumbnail of user davids12674
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Arrived when and as described. Now Installed, awaiting to see its life span.

Thumbnail of user andrem413
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Easy to use internet site, easy to order and pay and rapid reception.

Reason I chose this business:

Hazard, saw item on another site and saw name so checked it out.

Thumbnail of user michaelc10517
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Quality product, good price, fast delivery! Would recommend!

Thumbnail of user craigc1155
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Always quick free delivery of quality products as advertised.

Reason I chose this business:

Quick free delivery of quality product, at reasonable price.

Thumbnail of user marcl533
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Perfect product and half price cheaper!
I will buy again

Reason I chose this business:

Price is good

Thumbnail of user kerryp304
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

Got exactly what I had expected and very quick delivery time!

Reason I chose this business:

Thought I would try a different online distributor. And I wasn't disappointed!

Thumbnail of user sergem7
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I bought something and one week later the same article was half price

I would a better answer

Reason I chose this business:

For the prices but after this experience I am disappointed.

Service
Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Serge Michaud,

We deeply apologize for any inconvenience caused, and we are committed to resolving the issue for you promptly.

Thank you for your feedback; We have assigned a service specialist to address your issue and we have sent you an email. Please check your inbox. Our team will be sure to help you sort it out!

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Thumbnail of user marko1330
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

My wife has trouble getting around. I bought this railing assembly to help her step into our garage. No complaints! The package included everything I needed to install it. I ended up cutting it shorter and
I put a rubber cap over the end. No problem.

Reason I chose this business:

Price & quality were better than the others that I looked at.

Thumbnail of user nickp1091
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Was very good just wish there would be a little more information on were your package is and be updated thank you

Reason I chose this business:

Prices are very good and good quality

Service
Thumbnail of user snappykatwoman60
1 review
0 helpful votes
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June 14th, 2024

I have called and sent several emails! Lid don't shut.sratches on lid! And frame unit don't make contact with motor to run! Will not buy again from them! If I wanted used I would have bought used! Customer Service sucks and now I got used equipment that isn't working and it's use less to me now! Don't look new to me! Sold me used junk!

Tip for consumers:
Don't buy from vevor!! Used junk.there selling! I asked for full refund they said no !!

Products used:
I have to buy else where they don't wanna honor they warranty! I received used equipment! I paid for new!! Pissed

Service
Value
Shipping
Returns
Quality
Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Katrinia R,

We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

Thumbnail of user markp3559
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I found what I wanted easily. Ordering was simple. The package arrived on time and in good order. I was kept informed of my order's progress at all times. Easy transaction.

Reason I chose this business:

A group I help run has purchased vevor products in the past and we have always been happy with them.

Thumbnail of user chada286
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I was afraid when i order the propeller because the price was low compare to competion but when i receive my item, WOW! Perfect

Reason I chose this business:

This time for the price the shipping a bit slow

Thumbnail of user oralr11
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

When I opened the box and took out the parts, one of the screw holes had a crack. Getting a hold of customer service was the hardest part using their app. Every time I go down to being number two or next in line, I got disconnected to the of frustration. Not sure why someone can't be reach via phone. Ended up just putting it together anyways because I just couldn't bother trying to contact someone there about the situation. Even after putting it together I tried to connect with them and still the same situation. I personally feel, companies that are willing to stand behind what they put out in public never make it a task for their customers to get in touch with them. Customer service these days. It's better to walk in a show room and touch and handle what you want to purchase. At least you see a face and communicate with someone face to face. The pulpit/ lecture looks nice but could be a bit more stable.

Not good

Reason I chose this business:

Wanted something for a good price

Service
Thumbnail of user shuns5
SHUN S. – Vevor Rep

Dear Oral R,

We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email and opened an ticket for you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.

Have a great day.
Vevor Team

Thumbnail of user dianeh2296
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

The handrail arrived on time and in perfect condition. Installation was a little tricky, really needed a second pair of hands but was doable and gives me the security I needed going up and down stairs.

Reason I chose this business:

Took a chance... Reasonable price and speedy delivery.

Thumbnail of user franciss354
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Whatever I need from kitchen hardware pullouts to quality commercial grade appliances and much more, Vevor can be counted on to offer superb quality solutions at amazing prices delivered in timely manner.

Reason I chose this business:

Because Vevor can be counted on to deliver quality products at very competitive prices.

Thumbnail of user tuliop2
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

For a year now I have been pushing Vevor branded kitchen equipment from Vevor. At first not recognizing the brand I was surprised of the high quality of all of my purchases. Now a year has gone by and I buy with confidence and at a much better price of similar and highest quality items. Thank you, you have made possible to afford great quality and efficient kitchen equipment.

Reason I chose this business:

Due to the highest quality and priced products.

Thumbnail of user dierko
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Ich konnte mir nicht vorstellen, dass diese Pumpe gut funktionieren könnte.
Ich war eher an den teureren interessiert. Meine Frau hat mich überzeugt, sie hatte vollkommen recht.
Die Pumpe funktioniert super

Reason I chose this business:

Ich wollte schon probiert aber funktioniert sehr gut

Reason I chose this product:

Über preis und lernen diese neuer Technologie

Quality
Thumbnail of user marcusk159
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Ein sehr leistungsstarkes Werkzeug was auch angenehm leise ist.
Durch das Fußpedal lassen sich die Drehzahlen sehr gut steuern...
Leider habe ich nach einer halben Stunde eine Drahtbürste verkantet und die Welle beschädigt was die Funktion einschränkt.
Werde es auf jeden Fall noch einmal kaufen.

Reason I chose this business:

Preis Leistung ist sehr gut

Reason I chose this product:

Ausstattungsumpfang und Preis waren konkurenzlos

Quality
Thumbnail of user cindys1586
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Great price, lightweight but sturdy, easy to cut down if needed. Perfect for the DIYer. Quick ship. Highly recommend. One request however, it would be great if Vevor would sell the brackets to hang items from the slat walls.

Reason I chose this business:

Best price for what I needed. Quick shipping. Free shipping.

Thumbnail of user markm6447
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Good product, cheap, shipped as expected, but the packaging was odd. Each of the pieces were tightly bound in shrink wrap plastic which made unpackaging about 20 minutes longer than expected as well as a large pile of plastic wrap to discard.

Additionally, the directions are not clear on how to construct the ONLY correct way, so it's possible to construct incorrectly and have to reconstruct which takes more time. Otherwise, good product and good price. Vevor is a good online outlet and trustworthy.

The metal pieces are extremely sharp and could cut fingers vif not done carefully. Fortunately, the product comes with a small bag of gardening accessories including white cotton gloves, which I wore when unwrapping and constructing the product. Without gloves this could be a very dangerous construction btw.

Reason I chose this business:

Price and shipping speed

Thumbnail of user tkh9
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Email with the item I had been looking for showed up at the right time. Shipping time was great. Easy assembly instructions. Very nicely made.

Thumbnail of user yvonnen209
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Ordered dock swimming stairs from Amazon and it was over 3 weeks delivery. Then ordered direct and it was cheaper and came much faster.

Reason I chose this business:

An ad popped up on Facebook. Didnt know I could even buy direct.

Thumbnail of user fatimas144
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Habe die Hundecouch bestellt. Lieferung war zügig. Die Couch konnte ich alleine zusammenschrauben. Sieht hochwertig und chic aus. Der Preis war auch unschlagbar. Bin sehr zufrieden mit der gesamten Transaktion, Daumen hoch!

Reason I chose this business:

Wegen dem von mir bestellten Artikel

Reason I chose this product:

Weil meine Hunde eine Couch haben sollten

Quality

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Thumbnail of user shuns5
SHUN S.
Typically responds within 4 days

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