It's been almost 3 months and the bed still feels hard - nothing at all like the floor model. I even had a comfort adjustment and paid for a latex layer to be added and it's still just too hard. It would be nice if someone would contact me regarding this problem.
Suggestion: It needs to be softer, like the floor model.
The new bed makes a huge difference and we miss it when we travel. Very pleased with our selection so far. However now since we are sleeping we are finding that we can get away with not using the movement feature as much when sleeping.
Suggestion: Only things we can think of is the depth for the sheets. We had multiple sets before that do not fit as well as the sheets we purchased with the mattress.
Nancy who helped me figure out the right bed for me was truly a Rock Star! everyone at the Verlo store on Layton ave were fabulous
Suggestion: Hmm maybe a little softer but yet with the firmness if that makes any sense.
I still have a hard time falling asleep, a lot of tossing and turning to get comfortable, even though I think the mattress is generally quite comfortable.
Suggestion: Okay, I'll dream big-I wish it could make the covers stay put and not be half on the floor in the morning! More realistically, my mattress is not as soft in the top layer as the one I tried in the store. I liked that one better.
I don't wake as often since getting my new mattress - and I don't have as many breathing problems.
Suggestion: It seems lower on one side where I sleep and it does not bounce back. I'm trying to sleep all over it more in order to even it out.
Amazing job to our comfort coach, Evan at the Mayfair collection location! We recommend all of our friends to verlo and I still talk about how exemplary your service was. I work in the retail industry myself and I was so overjoyed to experience Verlo's service. Thank you!
Suggestion: Honestly nothing. We love it
It is very comfortable. In fact, my girlfriend says she thinks it is like sleeping on a cloud. She is very jealous and is thinking of buying one for herself.
Suggestion: I haven't found anything so far..
Didn't realize how big a difference a decent mattress can make to get as good night's rest. I think it's great that you let customers know how to take care of their mattress to get the best out of it.
Just would like to thank you, Alexis, for the excellent experience in your Verlo store. You were so very helpful to me when I was looking for a mattress!
Suggestion: It could be just a little bit firmer.
I wish the salesman would of told me how often I should rotate my mattress
Suggestion: I sit on my bed in the morning getting dressed and evening getting undressed . wish there was more support so the center-end wouldn't start to bow after a while
Suggestion: I'm not sure which mattress you're asking about here. I think the full which is perfect. We also bought the same in the King and it doesn't seem as firm. We may need to get the king adjusted to be more like the full.
Easier control of the opposite side. When im snoring my wife needs to walk over to the opposite side adjust the bed and then slap me a little
Suggestion: Ability to heat and cool it. It would be awesome if i could change my wife's side when im not happy with her
Adjustable base is cool. My wife is happy with hers but I would return mine if I could. Sales guy josh was good . Not liking the mattress
Suggestion: I would change It to tempirpedic. Too firm nd not comfortable. Yes I already had a comfort adjustment but it's by working for me. My wife likes hers but I'm not a fan
Sorry to say that I cannot give a better answer since effectively I have not slept in my own bed for six months prior to getting this mattress. I also bought my sheet and pillows from Verlo. It would have been nice if the pillowcases sold with the sheets would have been big enough for your pillows. This was a disappointment.
Super comfortable! We fall keep in minutes and sleep restfully each night. Our salesman was very helpful. We wanted something firm, but comfortable--and the mattress he recommended is just perfect for us.
Suggestion: Wouldn't change a thing.
Every thing is nice but my friend was told that they will get 50 dollars cuz they recommend me to verlo. They never received their gift card which is not good when they promised to do so Be honest about delivering your promise and respect your repeat customer who bring you customer.
Suggestion: Lil less thickness but want the firmness. Its just lil too high
I'm able to fall asleep much more quickly and comfortably. I don't wake up with back pain or any sort of pain anymore. This bed is aweome. You guys are the best. Great customer service in store. When my mattress was delivered it was done very quickly and professionally. I've recommended Verlo to many family members and friends. Whenever I need a new bed, I know exactly where to go.
Not sleeping on new mattress & box spring it was for a guest room in a home I recently purchased because my ex husband & I divorced. I've laid on it a few times briefly & I like it. I've had one guest sleep on it; no complaints
Suggestion: Somewhat less money but then I feel like quality suffers
The first mattress that was delivered was nothing like the one we tried in the showroom. After having reps sent out and various emails/conversations with the manager we were able to have it replaced, not reworked. This is the mattress we laid on at the Grafton store. No idea what the issue was with the first one and do not care, it was softer than the one we were replacing! Sleeping better.
May need comfort adjustment in future, still not quite soft enough. Josh Haese is best sales guy I have ever worked with when buying a mattress. Need to give him big raise and make him VP of Verlo.
Suggestion: a little softer, i am side sleeper, arm falls asleep sometimes when i sleep on side.