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Verlo

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Steve R.
Argentina
1 review
1 helpful vote
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NO, I want my old mattress back! Very disappointed! I wish I had gone elsewhere. I must add, Jan, my salesperson was great
Suggestion: It is way to hard for my body's pressure points. It keeps me from sleeping.

Date of experience: November 5, 2019
Sarah U.
Argentina
1 review
0 helpful votes
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Even my dreams are better. Yes, I am very pleased with this mattress and once again I want to tell you how pleased I was with the men who brought the mattress, Good workers.
Suggestion: Golly, I can't think of one thing.

Date of experience: November 5, 2019
Alex S.
Argentina
1 review
0 helpful votes
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Got this bed for our 6'7" son who had a verlo futon for years. We've been testing it out while he's away at school and find it so comfortable, we are thinking of trading in our King Verlo for one like this What kind of trade in program do you have for a previously bought mattress that is still good but not as good as this one!?

Date of experience: November 5, 2019
Chris Q.
Argentina
1 review
0 helpful votes
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The zero gravity took some adjustment but cant imagine not sleeping that way know. Great service, great warranty. Love that it was MKE/USA company, Getting the new pillow made package complete.
Suggestion: Still not sure if I would prefer a tad more pillow top??

Date of experience: November 5, 2019
Nicole U.
Argentina
1 review
0 helpful votes
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I'm beginning to think that I should not have gotten the pillow top mattress. I'll try it a bit longer but may be asking for an adjustment. I guess I'm reserving judgement for a few more months but right now I'm disappointed in my purchase.
Suggestion: The weight. There is no way that one person could shift it around. I understand that you do not need to flip it but just rotating it to even out the wear on it is impossible for one person. I also wish (and this is my fault) that I had tried out all the mattresses. Coming in to the store and taking the little quiz directed me to the 2 most expensive. Maybe that quiz does it to everyone. Never-the -less, I didn't try the other mattresses and perhaps I would have found them more comfortable now. I was told that I should feel like the mattress is giving me a hug. Well that meant the pillow top one....which may now prove to be the one that I shouldn't have purchased.

Date of experience: November 5, 2019
Amanda Z.
Argentina
1 review
1 helpful vote
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I really dislike my mattress. I've went through the "comfort guarantee" and my mattress remains as uncomfortable as it was. Or worse, if that's possible. I'm nothing but disappointed with my purchase and would never recommend a single person to buy one of your products. I would never buy another product from your company again. I feel cheated and disrespected.
Suggestion: I wish my mattress was like the one I sampled in the store. I went through the comfort guarantee process and my mattress managed to come back worse. I want a soft pillow top mattress. I thought for $2000 that's what I was getting. However that doesn't seem to be true. I'm disappointed in every possible way.

Date of experience: November 5, 2019
Jeff O.
Argentina
1 review
0 helpful votes
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I no longer have pain in my back or in my hips. My sleep tracker now says I'm at 98% efficiency. That is over a 40% improvement. This is by far the best mattress I have ever slept on. Thank you Verlo.
Suggestion: The top mattress slides out of place all the time.

Date of experience: November 5, 2019
Jessica D.
Argentina
1 review
0 helpful votes
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The mattress is too firm and i toss and turn more than ever before, and i get ip extremely tired The people at Verlo were very helpful.
Suggestion: Its firmness. I need it to be softer and feel like the mattress hugs you versus feeling like im sleeping on top of a table.

Date of experience: November 5, 2019
Amanda R.
Argentina
1 review
0 helpful votes
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I had problems with my back previously and hoped a new mattress would make the difference but I just wore a small dip into my mattress and my back still hurts. We always thought Verlo was the place to go but as we age we find ourselves probably needing something different.
Suggestion: We were told to wait until the divot was 1 1/2" deep but it is uncomfortable enough that we decided to use the spare bedroom's mattress instead.

Date of experience: November 5, 2019
Sharon A.
Argentina
2 reviews
0 helpful votes
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Less changing positions throughout the night for me. Less interruption of my sleep from my husband's movements during the night
Suggestion: Can't think of anything yet. We are still switching it around every two weeks.

Date of experience: November 5, 2019
Melissa J.
Argentina
1 review
0 helpful votes
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yes, I had a 20+ year old futon mattress previously that was hurting my back
Suggestion: cost and firmness- it's firmer than I expected but I'm waiting to see if it softens more in the next few months

Date of experience: November 5, 2019
Richard F.
Argentina
1 review
0 helpful votes
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I am waking up with a backache and neck pain. The middle is sinking. I had customer service over today and they found the inconsistencies in the mattress. I am awaiting a phone call to rectify the problem.
Suggestion: Previously described as inconsistently built.

Date of experience: November 5, 2019
Laura O.
Argentina
2 reviews
0 helpful votes
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Love firmness Kudos to the store I bought from . Guarantee of the products
Suggestion: Price and don't care for the mattress cover . Too thin would have wanted one with some padding. The mattress cover should have been given as a bonus with the purchase.

Date of experience: November 5, 2019
Stephanie F.
Argentina
1 review
0 helpful votes
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Still adjusting to our new mattress. (At times we feel it's too stiff and we should contact your group for an adjustment, but decided to give it more time.) Keep up the good work. We believe in your success story.
Suggestion: It was an expensive purchase and at times we feel it's not the perfect fit.

Date of experience: November 5, 2019
Alex J.
Argentina
1 review
0 helpful votes
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I love my new Verlo mattress, I have slept better from the first night. I ordered a 9" box thinking since I am tall it would be better for me, but it is actually too tall and I have to use a small step stool to get into bed and if I don't put one foot on the stool when getting out of bed, the angle of my pelvis on the mattress causes pain upon standing. I will be speaking to my local Verlo rep about switching to a 7" box.
Suggestion: That fact that it is heavier than my last one, just so I can rotate it by myself without assistance. So, basically nothing really.

Date of experience: November 5, 2019
Christine T.
Argentina
1 review
0 helpful votes
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I am disappointed in the firmness of the mattress, no better then the one I had ! I realize I can call to have the mattress altered but that means again being without a mattress again ! Had hoped it would be good the first shot !
Suggestion: I wish it was softer so my body would sink into it. Feel like I am sleeping on a board !

Date of experience: November 5, 2019
Martha H.
Argentina
1 review
1 helpful vote
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No real change in my sleeping pattern please help me by fixing this problem
Suggestion: I do not want to have my money wasted on a defective product, at this point I doubt if this mattress will last one year

Date of experience: November 5, 2019
Angela Z.
Argentina
2 reviews
0 helpful votes
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My previous mattress came from Verlo, so I would say I'm sleeping the same. The agent I worked with at the store was very good.
Suggestion: It's a little taller than what I thought it was going to be. I can't sit on my bed and have my feet touch the floor.

Date of experience: November 5, 2019
Angela A.
Argentina
1 review
0 helpful votes
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The bed is not hard enough. And the sales rep talked me out of making it firmer Call me so l can have this fixed please. Kimberly Burton
Suggestion: The mattress as l stated now l have to find the time to send this back and have it made firmer before I'm stuck with something l don't want My family has always bought from this company. Now l have to fit the in me schedule to send this back before I'm stuck with something l don't want

Date of experience: November 5, 2019
John B.
Argentina
1 review
0 helpful votes
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I had to add a pillow top to it.
Suggestion: I probably should have gone with a pillow top version or hybrid. I was just not sure about the pillow top durability and longevity. So that gray area, concerns me when it comes to deciding which of your products I would use in the near future. If you understand what I'm expressing. Plus I must add, we're debating if we should go with the king versus a queen. We will be purchasing in the future, I feel I have a little time left to test the product I have. Thanks for your bed mattress knowledge. Your service was fantastic. Meanwhile, while I'm sleeping on your product. I will be dreaming about the next kind of purchase I would buy . Thank you very much! Andrew Triplett Customer

Date of experience: November 5, 2019

Overview

Verlo has a rating of 4.6 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.