Verlo has a rating of 4.6 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Verlo most frequently mention new mattress, customer service and box spring. Verlo ranks 2nd among Mattress sites.
Helpful sales people gave us good information
Suggestion: Can't think of anything
Suggestion: Little bit more comfort on the very first layer of the matters but nothing else. Great job.
Your delivery process could be improved. Mattesses should be stacked flat and not delivered with folds and lumps
Suggestion: I miss the ability to make day by day changes to my mattress like I could with my old select comfort mattress
We don't have the right firmness for both sleepers. It's too firm for my husband. Please give more assistance at the time of ordering in how best to chose the firmness
Suggestion: I like it for myself. It is too firm for my husband; he needs a little more give
Back pain gone!
Suggestion: We will be moving and are afraid there won't be any service in NJ
I wish the salesman would of told me how often I should rotate my mattress
Suggestion: I sit on my bed in the morning getting dressed and evening getting undressed . wish there was more support so the center-end wouldn't start to bow after a while
Suggestion: Still a little nervous about not being able to flip it
My arms do not fall asleep when I lay down any more, no more sore shoulders
I love this mattress Keep ur hands off my mattress. Thank you for the great service
your people are good to work with
Suggestion: swivel is very hard to accomplish
I bought the mattress set for my preteen grandson and he loves it. He says it is so comfy that he doesn't want to get out of bed in the morning.
I love my bed not too hard not too soft I love it!!!
Suggestion: My fitted sheets don't stay on well probably not mattress as it is my sheets!! Lol
Still waking with a sore back We called to schedule an "Confort Guarentee adjustemnt after 40 days. The Verlo rep recommenneded we went at least 90 days to adjust to our new bed. We will probably call to get an adjustment soon.
Suggestion: Not sure. I just want a confortable nights sleep but am taossing and trungin at night and awake with sore back.
I didn't notice a change
Suggestion: When we tested it out in the store it seemed very, very soft like sleeping on a fluffy pillow. Honestly, it isn't anywhere near as soft as it was in store which was quite disappointing. We thought after sleeping on it a few months it would break it in more, but we really haven't noticed a change.
Customer satisfaction is really great
Suggestion: Less cost
Suggestion: too big. sheets do not stay tucked in. hard to turn.
This mattress is much better than our old one Your team was great!
Definitely the best mattress I've ever owned!
Suggestion: The only thing that gets me is that I only remember it needs to be rotated after we're already cozy in bed. But the mattress itself is fabulous.
I don't know if actually sleeping better, but my body feels better after sleeping on a bed that is not over 20 years old!
Suggestion: WIsh the pillow top was a little more "squishy" like the Sterns and Foster we used to have.
Suggestion: That it is easier to rotate it/has more positions