mattress appears to be developing a hump in the middle just like the old one just not very impressed with it
Suggestion: the fact that it doesn't seem to maintain its shape for any length of time
my old pillow top was just too soft, my new verlo gives me the firmness I needed , much better sleep my wife and I have always liked Verlo and have bought mattress's there before and we have always been satisfied
Suggestion: I wish like in the old days you could flip the mattress giving you four sides
Except for a crunching noise. been doing it since we got it. I was hoping it would go away. not sure if it is mattress or foundation
Suggestion: The noise when changing positions
i no longer wake my wife when i toss and turn, and vice versa, ive been sleeping deeper and better since we got it
Suggestion: would have added stay cool tech to it
Keep up the good work!
Suggestion: Ive thought about maybe doing my ONE TIME ADJUSTMENT and making it just a little softer however im afraid that then my mattress wont hold up in the long run. Which my last one that I paid 1,000 for from Boston Store didnt even hold up 7 years
No more back and shoulder pains in the night This is my third verlo. I tell everyone. Great service
Suggestion: I would just get a thinner box spring the 19 inch is a little tall for me
Thank you to Steve Lambert for talking to us at some length to determine what we really needed for a mattress.
Suggestion: There's nothing that I would change.
The mattress I layed on at Verlo was a lot softer than I one I received. Why even lay on them to try them out if its not like the one I received
Suggestion: Need to take the time to send it in and get it softer. Just afraid it will be to soft or to hard and I only have a chance to make it the way I thought the mattress was going to be
Sleeping better on my side and back.
Suggestion: At times I miss the firmness of old mattress and being able to sit at edge of bed without sinking in or feeling like the mattress collapses somewhat
I'm sleeping way better now. I'm not waking up in the middle of the night and most important my back is feeling better now
Suggestion: It would be nice if it was a little bit lighter
Suggestion: Could be even firmer, and I'm not sold on the Memory Foam, even after all this time. I would gladly trade the foam for the ability to turn the mattress upside down twice a year.
We had an amazing experience from start to finish! Every person we interacted with from the sales floor to delivery was so friendly and our bed is amazing!
Suggestion: Lower price :)
Im still having back problems so I don't think it's due to mattress. Waiting to resolve back issues before deciding about adjusting mattress.
Suggestion: Wouldn't mind if it was slightly softer.
Initially the mattress was to soft, and I would sink in. I hate this foam stuff. I had a comfort adjustment about a month or so ago, and at the time, it was better.....for a few days.Now, it's backaches every morning.I gave it a few weeks, but, it just keeps getting worse. I have been thinking about another adjustment,but, I need to know if the set-up I now have is as firm as it gets. If it is not, I want this to be firm, as if there was no foam to sink into. If it would mean losing some of the layers, without feeling individual springs, then that is what it will take. I am so dis-satisfied with this mattress I am seriously thinking of tossing it ( the $2000 notwithstanding)and going elsewhere.I can't be having this "sinking in foam" stuff anymore. I am extremely unhappy about this whole thing, and regret ever walking into your store, and having you tell me about the "engineered for the way I sleep design" that turned out to be a nightmare. I think my first mistake was when I came in and said I want a top-of-the-line, firm mattress.I never should have taken that approach. I now think I would have been better off with a cheaper mattress without all that magic foam crap. I'm not a happy camper. That about sums it up.
Suggestion: Again, see previous narrative.
Mattress purchased is for guest bedroom. Less back problems. Customer service is great.
Suggestion: Am presently having Verlo do a comfort adjustment on my mattress.
It's just what we wanted, feels really good. might be in to look at box spring, if thats what the mattress sets on now. with the old box spring, the bed is a little high.
I haven't had any trouble with my Gerd problem since I got the adjustable bed. Thanks for recommending this type of bed for me! Sweet dreams!
Suggestion: I can't say anything that I would change!
I just feel when older people buy spring and mattress there should be lower spring as bed so high hard to get in.
Suggestion: Mattress fine not sure but maybe box spring could be lower
The adjustable frame is so nice. Having the ability to raise/lower the head and knees is wonderful.
Suggestion: Could be about 4" lower for us old folk.
Horizontal lump is still present in the top quilting outer cover. Nice people though but they did not inspect the repair before delivery.
Suggestion: Smoother top quilting.