• Vera Wang

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Overview

Vera Wang has a rating of 4.72 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Vera Wang ranks 26th among Wedding Dresses sites.

  • Service
    2
  • Shipping
    1
  • Quality
    3
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What reviewers want you to know

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How would you rate Vera Wang?
Top Positive Review

“I was overjoyed with the quality of the product. Great customer service. I will definitely be back f”

Michele H.
10/5/22

I was overjoyed with the quality of the product. Great customer service. I will definitely be back for more!

Top Critical Review

“Bad material”

Laurie R.
9/18/22

I bought a Simply Vera handbag. Within 2 weeks the faux leather was peeling away at the top. I will not be recommending them to anyone shopping for them. A total waste of my retirement money!

Reviews (177)

Rating

Timeframe

Other

Thumbnail of user amandac2259
2 reviews
3 helpful votes
October 27th, 2022

Gran servicio al cliente. Envío súper rápido. Me encanta. Volveré a usarlos. Fue una experiencia súper fácil y placentera. Cumplió todas mis expectativas. El personal de la empresa es maravilloso. Muchas gracias.

Thumbnail of user laurier358
1 review
0 helpful votes
September 18th, 2022

I bought a Simply Vera handbag. Within 2 weeks the faux leather was peeling away at the top. I will not be recommending them to anyone shopping for them. A total waste of my retirement money!

Products used:
Vera wang- Simply Vera handbag.

Value
Quality
Thumbnail of user lorib108
29 reviews
47 helpful votes
December 21st, 2017

I have bought a couple of items from this company and as all made as quick as they can get them out the stitching was all over the place up and one side was longer

Thumbnail of user joannep112
1 review
13 helpful votes
August 23rd, 2019

Problem with a pair of Vera Wang slippers. I called to explain after one month the slippers fell apart from heel to toe the whole side opened up on one slipper being worn on a carpeted floor. I told the Vera Wang employee and she transferred me to a Kohl's helpline after telling her that I purchased the slippers from Kohl's. I then wrote a letter to Ms. Peggy Eskenasi, President explaining everything. I never received a reply to my letter. I think their customer service has a lot to be desired. I do like their merchandise but oh boy if something goes wrong don't go to them for help because they don't give a darn about the customer.

Thumbnail of user davida1684
1 review
15 helpful votes
January 7th, 2020

Vera Wang, seems to be a ghost, there is no way to contact her direct, all contact has to be through her resellers.
I purchased some Vera Wang bath sheets, I loved the colour and the feel.
However they don't wisk away the moisture so you feel as if you are trying to dry yourself with a wet towel, this doesn't improve with laundering.
It doesn't say 100% cotton, but instead claims "composition: Cotton" but do they mean "Composition Cotton" they are different things. I contacted the retailer, who didn't know the answer, only Vera Wang knows, but she/he or they don't provide any direct contact details.
My advice, veer away from Vera Wang

Thumbnail of user gemmac55
1 review
1 helpful vote
November 21st, 2020

I purchased a Vera Wang wedding ring for my wife almost 3 years ago from Zales at a purchase price of roughly $4,500. Since purchasing, I have had to have this ring fixed for a missing sapphire 4 times. Zales then replaced the entire ring for a new ring-same style-but new. We had to wait 16 weeks for that ring while my wife continued to wear a broken ring. We finally received that ring in June. Then, come October, low and behold, my wife's sapphire falls out AGAIN. We have not made it 3 months without a sapphire falling out of her wedding ring since we purchased it. Now, Zales is saying they can order us a new ring, at a price of $450 to cover the cost of the lifetime warranty-which I already have. They won't do anything else. So my choices are, keep a broken ring, or pay MORE money to replace the existing ring. I understand Zales is the seller; however, it is not Zales that produced this ring, and therefore not their responsibility to make things right with the customer. I am highly disappointed and frankly irate at the poor quality of this design. Including travel time to and from Zales to drop off and pick up a ring 5 times, the price of the ring AND interest on the ring that I have been paying even though I don't have a fully intact ring, I am out over $6,500. This is unacceptable.

Thumbnail of user angelan987
6 reviews
3 helpful votes
December 4th, 2022

I've been using this perfume for ages and this is the one for me! Very feminine and gentle. I get a lot of compliments from guys saying that they love the way I smell. I never get compliments like that when I wear Chanel.

Thumbnail of user nicoleg1324
2 reviews
1 helpful vote
October 25th, 2022

Altamente recomendável se você estiver procurando os melhores produtos e tarifas. Adoro! Do projeto, ao pagamento, ao envio, eu não poderia ter pedido nada mais fácil. Definitivamente serei um cliente repetido!

Thumbnail of user medgeh
1 review
1 helpful vote
July 10th, 2020

Please do not waste your money. This not true to what it looks like in the pic on the site. I bought the top in large I had to give it away to someone much smaller than a large. Not very happy at all. I should have listened to my roommate's recommend to buy from mileyshouse.com.

Thumbnail of user micheleh643
4 reviews
0 helpful votes
October 5th, 2022

I was overjoyed with the quality of the product. Great customer service. I will definitely be back for more!

Thumbnail of user mariap181
1 review
10 helpful votes
October 30th, 2017

My fiancé bought me a Vera Wang engagement ring & in 3 months we already lost a diamond. Too expensive to be loosing diamonds so quick:-/ Kay's Jewelers said it would take 2 months for me to get it back once the diamond has been replaced. It took 3 months to get it in the first place due to it being special ordered. I'm not happy:-( I expected better quality.

Thumbnail of user jerag1
4 reviews
1 helpful vote
July 23rd, 2020

I actually adore this brand, cannot really afford their produce but i like to create pieces inspired by their style.

Thumbnail of user johns1611
7 reviews
21 helpful votes
January 27th, 2017

Little on the pricey side, but you get what you pay for. Been a customer for many years and have never been disappointed. Sticker shock, yes.

Thumbnail of user joyw154
2 reviews
13 helpful votes
May 19th, 2020

Bought a Vera Wang multi coloured windcheater recently, wore twice, already balling down arms and sides. Washed it, was worse, balling all over. Very disappointed with product. Bought from Harris Scarffe Shepparton.

Thumbnail of user jacquelyni1
3 reviews
39 helpful votes
November 9th, 2017

Need there be a comment? Excellent across the board. Service, product, prices (whoa mama). They say you get what you pay for... well these prices gimme gimme gimme my treasures!

Thumbnail of user heatherl36
6 reviews
45 helpful votes
September 4th, 2015

If you can afford it, there is just no better designer. Their boutique is fabulous. I only wish you could do more online.

Service
Value
Quality
Thumbnail of user marieg57
1 review
16 helpful votes
May 15th, 2017

I have multiple pairs of shoes. The first pair I bought I fell in love with! So I went and purchased more shoes of course. However, after wearing the shoe 2 times the heel broke. I didn't make a big deal out of it. It was almost 2 weeks I had the shoes so I exchanged them for the same pair. Day 1 of wearing the exchanged pair and the black piece at the bottom broke off exposing the metal piece. I became a little annoyed at this point. So I exchanged them once again. Only to take them out of the box, put them on, walk into my kitchen to pour a cup of coffee before heading out the door and the black piece on the heal brakes yet again! I have been trying to contact customer service for several weeks. I am unable to wait during the work day so I have sent 3 emails giving the description of the show and the persistent issue I have with the model. It's been weeks and I have not heard from customer service. I am disgusted with this company. So this evening! Guess where the heels have been placed. In the Trash wear they belong! I am typically obsessed with Vera Products. Today that has changed. I'm thankful my husband hasn't replaced my stolen wedding ring with the Vera love collection ring. Had I not just washed this Vera bedding I would have returned it. I have never been so disappointed with a product.

Thumbnail of user cherylb853
1 review
0 helpful votes
September 17th, 2020

But shirt and get it home fit good till wash it went out of shape and was not same size after the correct wash.

Thumbnail of user kettouz
41 reviews
54 helpful votes
September 13th, 2016

Please, make some change!

Thumbnail of user ralphc110
1 review
0 helpful votes
October 4th, 2019

Better than alibaba as I can use my amex card with all merchants and collect points and better piece of mind with the buyer protection just love it i will be useing it a lot more. Thanks hesimple

Thumbnail of user kimm40
23 reviews
42 helpful votes
March 7th, 2016

What a mess. I loved the website and loved the clothes... Prices could be better. I got the wrong item in size way too big

Thumbnail of user adivae
3 reviews
27 helpful votes
October 6th, 2016

Vera Wang is truly exceptional when it comes to shopping for wedding dresses. I had truly an amazing experience with them. The minute you walk in, you go upstairs to the bridal lounge and they offer you coffee, tea, champagne, and sparkling or flat water. All your nerves and anxiety goes away as your bridal expert helps choose wedding dresses based on your taste. You truly feel special and like a princess.

Thumbnail of user dianas97
6 reviews
26 helpful votes
October 22nd, 2016

Vera Wang creates fantastic feminine dresses for different occasions. You can find here daily dresses, evening gowns, anyhing you like. When i am looking for something special, i choose Vera Wang.

Service
Value
Shipping
Quality
Thumbnail of user rosap7
2 reviews
1 helpful vote
May 31st, 2016

A good experience

Thumbnail of user omkarg2
3 reviews
0 helpful votes
August 23rd, 2019

This is very good site. I would like to keep up my business with this site. Tarinbinevdha kay vishay nain. Eknnumnsite haybtevdha chalychan konnhay apn bhava jevlas kayna

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About the business

Discover Vera Wang's iconic wedding dresses. Browse the complete Vera Wang collection of bridal gowns and designer ready-to-wear fashion from Vera Wang.

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