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VANCARO has a rating of 3.4 stars from 174 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VANCARO most frequently mention customer service, beautiful ring, and timely manner. VANCARO ranks 17th among Engagement Rings sites.
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I absolutely love this company! Their skeleton and skull collection makes my little goth heart so happy! I now have three rings from them and I love them equally! The quality is beautiful and when I needed help in the past with a gift my husband bought me they were very quick to reply and help. I can't wait to see what new designs come out this year! Looking forward to adding to my collection
I bought two rings. One was way too bulky for my finger so I asked to return it. They took the return with the tag still on it but only refunded half of the price. Not cool.
I absolutely love this company! Their skeleton and skull collection makes my little goth heart so happy! I now have three rings from them and I love them equally! The quality is beautiful and when I needed help in the past with a gift my husband bought me they were very quick to reply and help. I can't wait to see what new designs come out this year! Looking forward to adding to my collection
Tip for consumers:
Runs true to size
Products used:
2 rings
My husband purchased this rose ring for me S an anniversary gift and it is absolutely beautiful. The rose gold and accent diamonds make it perfect. I've gotten many compliments already.
I previously ordered a size to small before I got married thinking it would fit but it eventually ended up being to tight. When I went back on the Vancaro website a year later the set was know longer available so I contacted customer service and they came through from me and customized me my actual wedding set in size 6 where before I had a size 5. They did a fantastic job I love my Sunflower/Daisy Wedding Set is fits perfectly.
Products used:
Sunflower/Daisy wedding ring set
I absolutely loved my ring when I got it but in less than 2mo the black faded and is all gone. The ring is definitely not as stunning now. I still wear it because it doesn't turn my finger green.
I ordered a ring, due to an accident lost it. Kept searching for another to replace it. Finally contacted the company as I loved it. With out hesitation was told I could order another in a smaller size, I was so happy & wound up ordering 2, & Since there was a promotional sale got another beautiful ring as well. I tell all my friends how great the company is and will come back to order more. Thank you so much Vancaro
Tip for consumers:
Off the chart amazingly wonderful, great customer service, great quality there are not enough stars, for how happy I am.
Products used:
Jewelry
I am able to find nice and unique pieces for those that I love at a good price. Anytime I need that little something special, I can always find it with Vancaro.
Absolutely love My rings. I will order from Vancaro again. I literally shower, work, wash dishes and constantly wash hands with out every taking them off. I've had them for almost a year now. They are 925 silver and Absolutely exquisite.
Products used:
Ring sets
Ordered this necklace for a teacher that loves sunflowers. It arrived in a timely manner and is absolutely gorgeous.
Tip for consumers:
Read shipping times and order accordingly to avoid delays.
Products used:
Jewelry
I bought two rings. One was way too bulky for my finger so I asked to return it. They took the return with the tag still on it but only refunded half of the price. Not cool.
I bought my wife a necklace, earrings and rings. My wife was amazed by the beauty and quality! I'm also waiting on 2 back order items I'm looking forward to. Customer service has been amazing (Thanks Elsa) keeping me updated on items. They also emailed me to ask if I received my order the same day it arrived and if I was satisfied! Me and my wife are extremely happy. If your looking for fine quality jewelry shop here! You won't be disappointed. I Shop here with confidence and a smile!
Well done VanCaro!
Arthur
My partner and I ordered new wedding rings for each other and they were lovely. They are true to size and are very intricate. I'm excited to wear them. (I was offered a gift to write this review, but I would have left five stars anyway.)
I had never heard of Vancaro, but I trusted this site immediately after I read about how this business got started. After receiving 2 of my 3 items, I immediately loved them! This is exactly how I imagined the rings would be, but it is actually so much better than what I had thought. People have given me complements and I am definitely going to buy from Vancaro again.
I ordered for the first time and bought a ring. It arrived early and fits perfectly. It looks exactly like the pictures. I'll be ordering more from this site.
Products used:
Ring
Very good customer service experience and very good quality of jewelry. I really recommend this place very nice jewelry and good quality
Products used:
Ring
A Beautiful ring for an amazing price. My future wife loves it. Shipping was what it described.The only reason I gave 4 stars is the ring didn't sell in half sizes so I had to get it resized but not the end of the world.
I ordered my wife the ring, 2 sets of earrings and a necklace with purple roses, everything is beautiful and quality. She loves everything.
Tip for consumers:
Everything went smoothly.
Products used:
Purple rose jewelry.
When I ordered my purchase I was informed signature upon delivery. Halfway thru the process I was informed there was no signature required for delivery. The whole point WAS TO get a signature due to the rough neighborhood I live in. My purchase was treated as if my order is ok to be lost!.
I won't be purchasing from them again due to this.
It's beautiful but the black finish has already started coming off, I've had it for less than a week!
Hi Lonnie,
I'm sorry about this, would you please let me know the order NO. And more details about this ring, I appreciate it that you could send us an email about this. We will figure out the problem and help fix it. Thanks a lot for your understanding and time.
Vancaro service team
Email us:service@vancaro.com
Chat with us: m.me/vancarojewelry
I ordered three rings, and one came that was the wrong size. Vancaro customer service handled the return and everything went well. Thank you
The ring came early by 2 days! It looks so amazing! Fits excellent also Thanks Vancaro!
I've purchased rings from Vancaro before, and every ring I've purchased has been great quality and very beautiful. The price is very fair considering the quality and designs that they have. My fiance loves her ring because it's very unique and you don't see that type of quality and design around.
Products used:
Engagement ring
I got this ring set for my birthday, I absolutely love it it's beautiful it sparkles and is very good quality I'm very satisfied
Best customer service and great shipping info.The ring was very nice and looked exactly like the picture.
Products used:
Ring
I ordered a beautiful ring for my wifes birthday. Showed up very quickly and looks and fits great. Cant complain about the product or the service. My only critiscm would be that it states on the website shipping is free but I was contacted by the courier to pay an import tax. So be aware of this if you're shipping internationally.
Purchased a set of, Yours Forever, rings. Both rings were sized to small. The black started coming off mine within a week. The fake diamond fell off after 2 weeks.
I wrote to the company. You have to pay for shipping back and the tag has to be on the ring. No one wears a ring with the tag attached for 2 weeks...
I feel sorry about the problem with your item. The material of the ring is made of sterling silver, which is comparatively softer than other products made by 14K &18K gold. A slight knock on a piece of jewelry can disrupt the setting and in return cause the stone to be displaced from the original setting. Besides, as this item is the luxury style, so compared with the simple style of the ring, it's likely to have this issue as well. Please don't worry, we will try our best to help you.
If you need further help, please feel free to contact us. Thank you
Gain trust and grow your business with customer reviews.
Vancaro offer the best and unique jewelry including promise rings, engagement rings, wedding rings and couple band rings for our customers. All of them are in high quality and affordable price.
Congratulations! Thank you for sharing this sweet moment with us! Thanks for your support and have a great day!^-^
Elsa Sincerely