ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have used valuemystuff several times over the years to help me value and describe furniture that I want to sell. They have always been super quick and helpful on the response. I look forward to my next evaluation from them.
Quick and uncomplicated procedure and I greatly appreciate and impressed by the fact that the valuation credit was restored due to the fact that the valuation of my item was so low.
Very easy thanks and quick thanks. Would use again if opportunity arises
Thank you for your positive feedback Robert. We very much hope to have the opportunity of being of service to you again.
The VMS Team
Ridiculous - unreliable - not experienced staff - poor ability to validate & value
Thank you for your feedback Sanjeev, we are sorry you are disappointed with our service.
We have appraised a number of items for you over the years, all to time, with values and descriptions. We are unsure how we are unreliable or why you continued to use our service if you consider us to not be experienced.
We are always available to be of assistance. Please do contact us at Info@valuemystuff.com should you wish to discuss this further.
The VMS Team
The appraiser is mostly relying on information that are already available online. I have membership with artprice and I can get the same info. The appraisal should be decisive and conclusive based on certain market trends and experience in painting and techniques. This will help in predicting future blue chip artists
There was no expertise exhibited - I expected to be told what type of ship was depicted, what period it related to etc.
Thank you for your feedback Felicity.
We were able to identify the type of ship and era in the original report. This has been brought to your attention by email.
The VMS Team
Had a victorian 3 piece suite valued, pleasantly surprised that it was counted as a single item and not three for payment purposes.
Thank you for your positive feedback Shaun.
Pairs and sets may indeed be submitted as one request for collective appraisal.
The VMS Team
I have used valuemystuff a couple of times now and I am a happy customer. Easy, quick and reliable.
Thank you for your kind feedback and your continued custom.
We are delighted to have been of such satisfactory service.
The VMS Team
Easy website to use, straight forward. Bit expensive for one item, but easier than trying g to find somewhere to get item valued.
Response recieved within the illustrated timescale.
Description of item was limited. I did not get a sense that the true value was accurate.
Considering the original retail value, I do not believe the valuation was a true reflection of the details and craftsmanship of a the quality piece of furniture manufactored by a well regarded and established furniture producer
Review came back faster than expected. A lot of information, more than I expected. Next time I find something unusual, I'm bringing it here to these experts.
Thank you for your positive feedback Greg, we strive always to exceed our client's expectations.
The VMS Team
Quick and seamless process, plus I received my appraisal within the guaranteed 48 hour window. A+
I needed an appraisal on a painting for a lawsuit, I'm not looking to sell it but needed an idea of what it was worth to see if it would be included in a lawsuit and I got what I needed for a reasonable price.
Thank you for your positive feedback Christina. We are delighted to have had the opportunity of being of service to you on such an important matter.
The VMS Team
It's helpful to know what your treasures are worth and this was super easy to navigate. Now I can determine what to do with my items because I have more knowledge of what they are worth.
It was quick and painless and low cost. Gives you a good idea of value instead of just guessing or using inaccurate eBay numbers..
Thank you for your kind feedback Lisa. Our specialists all have many years experience and are up to date with the current market.
The VMS Team
Whilst the report came back well within the 48 hour promise, the explanation given on which the valuation was based was somewhat disappointing with regard to detail.
I am always a bit leery of using an unknown service online like this. I need not have worried in this case. The response was prompt, clear, and explained the findings.
Thank you for your kind feedback Kathy, we are pleased you found us.
With regard to pricing, valuation credits purchased in bulk are always more advantageously priced and the credits remain in your account until such time as you are ready to use them.
We also offer discount codes from time to time. Please do sign up for our newsletter to receive notification of them.
We hope to have the pleasure of working with you again soon.
The VMS Team
Good timely interesting would do again in the future good service would like to sell
Thank you for your kind feedback Lyn, we look forward to being of service to you again in the future.
We would recommend selling your item locally, or via online selling forums, as these can yield good results as they have such a large client base.
Please contact us at Info@valuemystuff.com if we are able to be of any further assistance.
The VMS Team
So i had ambrotypes of a man and son in portrait that resemble abraham lincoln and son william and you all responded with 'their is no evidence that this is abraham lincoln and son'. Which is a cop out answer of low intelligence and low effort. I mean open your eyes. Do a transparency overlay comparison. This may be an american treasure and you dismiss out of laziness.
Great job! Easy to do! Thanks so much. Sad that fur coats aren't worth more, but that's the way it is these days.
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback and repeat custom. It is our pleasure to be of service to you.
The VMS Team