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ValueMyStuffReviews 854

4.0
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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16
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Instant Feedback

2,510 reviews
California
1 review
0 helpful votes
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The experience was easy, and although the provided valuation showed good research, a little more info about the similar auctioned items would have been helpful.

Date of experience: May 11, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback, we are delighted you found our service easy to use.

We are the longest standing online valuation service and having provided well over 1 million valuations to clients, worldwide.

Our specialists all have many years experience in their fields of expertise and are passionate about sharing their knowledge and insight.

Our core value is 'Expertise for Everyone, Everywhere'.

Please find further information about us on our website: www.valuemystuff.com

The VMS Team

Indiana
1 review
0 helpful votes
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Oil painting appraisal
May 10, 2023

I have always received a timely and fair assessment from ValueMyStuff. Thank you.

Date of experience: May 10, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback Dan. We strive always to exceed our clients expectations.

The VMS Team

GB
1 review
0 helpful votes
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They are fast and straight to the point.

Thank you, will be using again.

Date of experience: May 10, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback Johanna. We take pride in the honesty of our service and look forward to working with you again.

The VMS Team

GB
1 review
0 helpful votes
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Excellent service
May 9, 2023

Found the whole experience very easy and can recommend it

Date of experience: May 9, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind feedback and recommendation Keith. We hope to have the pleasure of being of service to you again soon.

The VMS Team

California
1 review
0 helpful votes
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Lowball
June 7, 2023

I would recommend not using this service and going to a legit dealer. They valued my item at $2400 I went to a reputable dealer and got valued at $9000. Due diligence

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2023
Arkansas
1 review
0 helpful votes
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Medicine bag
June 3, 2023

I was not happy with the appraisal very pore description of what it was. Did not give a date when it could have been produced, did not explain the metal piece on the bottom of the item i do not believe that it is a little girls purse. The appraisal also said the items in the picture did not fit inside the purse but they did.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
Virginia
1 review
0 helpful votes
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First Time
May 4, 2023

This was my first time using this platform and I was quite pleased with the turnaround and results. Thank you.

Date of experience: May 4, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback Donna. We hope to have the opportunity of working with you again.

The VMS Team

Sweden
1 review
0 helpful votes
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Great job!
May 4, 2023

Easy and quick! Good info and how to proceed further.

Date of experience: May 4, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback. We strive always to make our service as accessible as possible.

The VMS Team

Germany
1 review
0 helpful votes
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The appareant antik expert was with all certainty not an expert on the objects I had appraised! My two objects where vaguely ascribed to the "first part of a century" (a 50 year time frame, from an expert I expect a time frame of a decade not half a century!) One of the pices was even ascribed the wrong century, 1900th instead of 1800th. Wich greatly deminished the set value; nearly by factor of 7! Renders 2nd evaluation worthless because expert is not am expert. Also put in his personal opinion how objects are "less im style and asked for"... objects of this kind sell well on all kimds of internet auctions! I have contacted vmst and not received an answer yet. I wish for my 2 objects to be accuratly appraised by an expert on the objects and be reimburst for the trouble! Embarissing all in all!

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2023
New York
1 review
0 helpful votes
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Fast and accurate
May 3, 2023
Updated review

The appraisal of my item was done fast and accurately.
Thank you.

Date of experience: May 3, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback Marcia. We are delighted to have been of such exemplary service.

The VMS Team


Seems Legitimate
February 26, 2023
Previous review

Seems Legitimate

Date of experience: January 27, 2023
GB
1 review
0 helpful votes
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Brilliant!
May 3, 2023

Very happy with service received, swift response to email queries & very helpful & appreciated.
Vauation report was delivered promptly and supplied a lot of information & left me speechless (for once!)
Thank you to everyone involved

Date of experience: May 3, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback Gill. We strive always to exceed our clients expectations.

We hope to have the opportunity leave you speechless again.

The VMS Team

Texas
1 review
0 helpful votes
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Hamadan rug appraisal
May 1, 2023

Accurate valuation report with excellent description of the piece under examination. Quick response to my query.

Date of experience: May 1, 2023
GB
1 review
0 helpful votes
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Good east service
April 30, 2023

Very good service easy to navigate website
Exactly what o expected

Date of experience: April 30, 2023
California
1 review
0 helpful votes
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They provide an honest assessment
April 29, 2023

I've had two items appraised. One of them was an autograph book that was appraised at $1k-2k, and the other was a Hummel that used to be valuable but now is $50. I appreciate the honesty about the Hummel.

Date of experience: April 29, 2023
Texas
1 review
0 helpful votes
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Ifuhao Bulul
April 28, 2023
Updated review

The initial assessment was incorrect, but Ruth made it right! Thank you!

Date of experience: April 28, 2023

Looking forward to results!
April 23, 2023
Previous review

Looking forward to results!

Date of experience: April 23, 2023
Oregon
1 review
0 helpful votes
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Lady's 14K omega gold watch
April 27, 2023
Updated review

First, I tried to pay using credit card, but you wouldn't accept my postal zip code; so then i had to use my Paypal account. Not an easy process and I'm hoping that, as a first time customer, I won't be disappointed by your appraisal process; Second, now I did receive the appraisal. The only think I don't understand is about the weight of the gold. I'm pretty sure the value of the watch is based primarily on the weight of the gold. So, it raises the question about how can you appraise fine jewelry like this, when you don't know the weight. True, that's may fault for not giving it to you or knowing that info. But, now I'm wondering if I need to get a second appraisal where the weight and purity of the gold is taken into account.

Date of experience: April 27, 2023

I tried to pay using credit card, but you wouldn't...
May 19, 2023
Previous review

I tried to pay using credit card, but you wouldn't accept my postal zip code; so then i had to use my Paypal account. Not an easy process and I'm hoping that, as a first time customer, I won't be disappointed by your appraisal process.

Date of experience: April 19, 2023
GB
1 review
0 helpful votes
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Friendly response
April 26, 2023

Easy steps at submission stage. Good communication throughout. Really detailed report. Appeared professional and competent

Date of experience: April 26, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind words Anneen. We are pleased to have been of such satisfactory service.

The VMS Team

GB
1 review
0 helpful votes
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Review
April 24, 2023

I found teh service easy to use and the overall experience was good

Date of experience: April 24, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind words Ross. We strive always to make our service as accessible as possible.

The VMS Team

Illinois
1 review
0 helpful votes
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Just checking!
April 22, 2023

This mirror has moved from house to house to house for the past 20+ yrs, still in the box it was
Packed in. Thank you for giving me an idea of its value.

Date of experience: April 22, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for trusting us with valuing your mirror Carol. It was our pleasure to be of service.

The VMS Team

GB
1 review
0 helpful votes
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Unknown art evaluation
April 22, 2023

Quick and concise appraisal by the assessors gave all the information I needed

Date of experience: April 22, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback Gareth. We are delighted to have been of such exemplary service.

The VMS Team

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com


valuemystuff.com
London, Greater London, United Kingdom