The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
I would say very user friendly. I know there are many details/nuances on items that need to be appraised -- I am new to this experience so I left out a few details that could have helped streamline the process. With a quick reply the team helped me get the most out of my request! Thank you!
Cheers,
Charles
Very fast and detailed report. The rating is everything I expected. All the information and details will be very useful.
This was my first time using Value My Stuff and I was very pleased with this experience. The report was delivered within the 48 hour timeframe as promised. It was very detailed and comprehensive in its explanation of my piece. The valuation was fair and I completely trust the analysis given on my item. I would definitely use this service again.
Thank you for your positive feedback Leslie. We are delighted to have been of such satisfactory service and hope to work with you again.
The VMS Team
The application process is fairly straightforward, but it was difficult to initially log in.
First time ever having art appraised and it was items that I had limited knowledge. I received responses within time that was mentioned. The level of detail was thorough and helped me understand the items.
Thank you for your positive feedback Susan. We are delighted to have had the opportunity to share our knowledge and expertise with you.
We are sorry not to have been able to offer a range as to authenticity. Unfortunately with so many forgeries on the market, this is difficult to determine.
The VMS Team
Sadly the team had not seen the item I placed for a valuation before and couldn't give a price. If they had done some research they will have seen them in a museum. I was told the Japanese assessor said it was not Japanese. They are in the museum of Tokyo and Okinawa so he doesn't really know much. See links below please.Here are links with similar urns on display or sale
https://www.penn.museum/collections/object/*******
https://fuchiso.base.shop/items/*******
https://okimu.jp/museum/column/026/
Thank you for your encouraging feedback Simon. We are always working on making our service as accessible as possible, it is good to hear that is translating to a better service for our clients.
The VMS Team
I was shocked on the appraisal value of the painting since I only paid $30 for it about 10 years ago. Crazy.
Thank you for your positive feedback Jeffrey. We think you are awesome too.
The VMS Team
While the website experience was fine, the item provided was mis-identified by the reviewer. It was identified as being created by a company in Budapest (Zsolany), but has now been definitively identified as a work by Guido Gambone.
The experience was great, quick and accurate. I am really satisfied with this site.
Thank you for your kind feedback Larisa, we are so pleased to have been of such satisfactory service.
The VMS Team
I asked for a review of a stamp that had multiple varieties associated with it. After spending countless hours myself trying to determine which one it was I gave up and sent in a request. The answer came back quickly and explained exactly what it was. I was very satisfied
Thank you for your positive feedback Rick. We are passionate about sharing our knowledge and experience with our clients and are delighted to have been of such expeditious service to you.
The VMS Team
Am pleased with the speed and detail provided in my appraisal. Really helped identify my item and give me valuable information.
Thank you for your positive feedback Kimberley. We are delighted to have been of such satisfactory service.
The VMS Team
It was extremely easy to request an appraisal - and I got the response very quickly and as promised, with far more detail than I submitted. This is the 2nd time I've used your service and am quite satisfied.
Thank you for your positive feedback Linda and for your repeat custom.
We hope to have the pleasure of being of service to you again.
The VMS Team
So far fast and good. Appreciate the context they provided in the valuation.
Mit wenigen Klicks und mit geringen Kosten bekommt man sehr schnell eine erste Einschätzung über den Wert der Objekte. Hilfreich, wenn man eine grobe Bewertung, z.B. Für den online Verkauf sucht.
I appreciated the timely feedback. I also appreciated the accurate assessment, both what the appraiser was knowledgeable about, what they could provide limited information about, and what they would suggest if I wanted further information.
Thank you for your kind feedback. We are passionate about sharing our knowledge and hope to have the opportunity of working with you again soon.
The VMS Team
Can not wait I have always needed a service like this. I do not have to guess about an item to sale at what price. Worth the fee. Thanks
Thank you for your kind feedback. We are delighted to have your trust and will do our best to exceed your expectations.
The VMS Team
Very easy procedure - very thorough evaluation and I was pleased with the timing and the service I received.
Valuemystuff was very easy to work with. The website was easy to navigate. Submitting pics of the baseball card was simple. And, the response was quick.
Thank you for the positive feedback and the recommendation David.
We hope to have the opportunity of working with you again.
The VMS Team
Easy and great experience and something I had been looking for awhile
Thank you for your kind feedback Ebony. We hope to have the pleasure of working with you again.
The VMS Team
Got a very quick response and was satisfied with the experience.
Thank you for your positive feedback Donald. We hope to have the pleasure of being of such satisfactory service to you again soon.
The VMS Team
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Thank you for your enquiry. As our reports are not signed, nor does the name of the specialist appear thereon, they are not considered suitable for tax purposes.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at info@valuemystuff.com when this issue occurs together with a screenshot and we will help you further.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at info@valuemystuff.com when this issue occurs together with a screenshot and we will help you further.
Answer: Thank you for your enquiry. We are indeed able to appraise your buffet and look forward to being of service to you. The VMS Team
Answer: Hello Kathleen, I am sorry you are experiencing these issues. If using our App please try using the internet App on your device instead, bypassing our App. That should facilitate matters. Please contact us on Info@valuemystuff.com for further assistance. Wishing you a pleasant weekend, ' Ruth
Answer: Hello Catherine, Thank you for your enquiry. You are able to view and download your reports by logging into your account. Alternatively please contact us at Info@valuemystuff.com and we will of course send you the report by email. We look forward to being of service to you. Wishing you a pleasant weekend, Ruth
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com
Thank you so much for your positive feedback. We are delighted to have been of such satisfactory service.
The VMS Team