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ValueMyStuffReviews 854

4.0
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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16
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Instant Feedback

2,510 reviews
Colorado
1 review
0 helpful votes
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I would say very user friendly. I know there are many details/nuances on items that need to be appraised -- I am new to this experience so I left out a few details that could have helped streamline the process. With a quick reply the team helped me get the most out of my request! Thank you!

Cheers,

Charles

Date of experience: April 22, 2023
Chile
1 review
0 helpful votes
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Excelent service
April 22, 2023

Very fast and detailed report. The rating is everything I expected. All the information and details will be very useful.

Date of experience: April 22, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you so much for your positive feedback. We are delighted to have been of such satisfactory service.

The VMS Team

Idaho
1 review
0 helpful votes
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Very thorough, educated, timely and fair appraisal
April 21, 2023
Updated review

This was my first time using Value My Stuff and I was very pleased with this experience. The report was delivered within the 48 hour timeframe as promised. It was very detailed and comprehensive in its explanation of my piece. The valuation was fair and I completely trust the analysis given on my item. I would definitely use this service again.

Date of experience: April 21, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Leslie. We are delighted to have been of such satisfactory service and hope to work with you again.

The VMS Team


The application process is fairly straightforward,...
April 16, 2023
Previous review

The application process is fairly straightforward, but it was difficult to initially log in.

Date of experience: April 16, 2023
Wisconsin
2 reviews
0 helpful votes
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Timely and thorough
April 21, 2023

First time ever having art appraised and it was items that I had limited knowledge. I received responses within time that was mentioned. The level of detail was thorough and helped me understand the items.

Date of experience: April 21, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Susan. We are delighted to have had the opportunity to share our knowledge and expertise with you.

We are sorry not to have been able to offer a range as to authenticity. Unfortunately with so many forgeries on the market, this is difficult to determine.

The VMS Team

Sweden
1 review
0 helpful votes
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Review
May 20, 2023

Short answer. Could be more specific and campare with other works of the artist to show basis of valuation.

Date of experience: April 20, 2023
Australia
1 review
0 helpful votes
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Japanese urn from Okinawa
April 20, 2023

Sadly the team had not seen the item I placed for a valuation before and couldn't give a price. If they had done some research they will have seen them in a museum. I was told the Japanese assessor said it was not Japanese. They are in the museum of Tokyo and Okinawa so he doesn't really know much. See links below please.Here are links with similar urns on display or sale
https://www.penn.museum/collections/object/*******
https://fuchiso.base.shop/items/*******
https://okimu.jp/museum/column/026/

Date of experience: April 20, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your encouraging feedback Simon. We are always working on making our service as accessible as possible, it is good to hear that is translating to a better service for our clients.

The VMS Team

California
1 review
0 helpful votes
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Awesome
April 19, 2023

I was shocked on the appraisal value of the painting since I only paid $30 for it about 10 years ago. Crazy.

Date of experience: April 19, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Jeffrey. We think you are awesome too.

The VMS Team

Texas
1 review
0 helpful votes
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Ceramic Vase
May 18, 2023

While the website experience was fine, the item provided was mis-identified by the reviewer. It was identified as being created by a company in Budapest (Zsolany), but has now been definitively identified as a work by Guido Gambone.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2023
Croatia
1 review
0 helpful votes
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Quick service
April 17, 2023

The experience was great, quick and accurate. I am really satisfied with this site.

Date of experience: April 17, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback Larisa, we are so pleased to have been of such satisfactory service.

The VMS Team

Ohio
1 review
0 helpful votes
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Saved me hours of research
April 16, 2023

I asked for a review of a stamp that had multiple varieties associated with it. After spending countless hours myself trying to determine which one it was I gave up and sent in a request. The answer came back quickly and explained exactly what it was. I was very satisfied

Date of experience: April 16, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Rick. We are passionate about sharing our knowledge and experience with our clients and are delighted to have been of such expeditious service to you.

The VMS Team

Australia
1 review
0 helpful votes
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Quick and easy appraisal
April 16, 2023

Am pleased with the speed and detail provided in my appraisal. Really helped identify my item and give me valuable information.

Date of experience: April 16, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Kimberley. We are delighted to have been of such satisfactory service.

The VMS Team

California
1 review
0 helpful votes
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Quick & Thorough
April 15, 2023

It was extremely easy to request an appraisal - and I got the response very quickly and as promised, with far more detail than I submitted. This is the 2nd time I've used your service and am quite satisfied.

Date of experience: April 15, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Linda and for your repeat custom.

We hope to have the pleasure of being of service to you again.

The VMS Team

Alaska
2 reviews
0 helpful votes
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Quick and easy
April 14, 2023

So far fast and good. Appreciate the context they provided in the valuation.

Date of experience: April 14, 2023
Germany
1 review
0 helpful votes
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Schnell und unkompliziert
April 14, 2023

Mit wenigen Klicks und mit geringen Kosten bekommt man sehr schnell eine erste Einschätzung über den Wert der Objekte. Hilfreich, wenn man eine grobe Bewertung, z.B. Für den online Verkauf sucht.

Date of experience: April 14, 2023
Washington
1 review
0 helpful votes
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Timely feedback
April 13, 2023

I appreciated the timely feedback. I also appreciated the accurate assessment, both what the appraiser was knowledgeable about, what they could provide limited information about, and what they would suggest if I wanted further information.

Date of experience: April 13, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback. We are passionate about sharing our knowledge and hope to have the opportunity of working with you again soon.

The VMS Team

Ohio
1 review
0 helpful votes
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Can not wait I have always needed a service like this. I do not have to guess about an item to sale at what price. Worth the fee. Thanks

Date of experience: April 12, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback. We are delighted to have your trust and will do our best to exceed your expectations.

The VMS Team

Minnesota
1 review
0 helpful votes
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Excellent Experience
April 12, 2023

Very easy procedure - very thorough evaluation and I was pleased with the timing and the service I received.

Date of experience: April 12, 2023
Missouri
1 review
0 helpful votes
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George Brett baseball card
April 12, 2023

Valuemystuff was very easy to work with. The website was easy to navigate. Submitting pics of the baseball card was simple. And, the response was quick.

Date of experience: April 12, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for the positive feedback and the recommendation David.

We hope to have the opportunity of working with you again.

The VMS Team

Georgia
2 reviews
0 helpful votes
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Easy
April 11, 2023

Easy and great experience and something I had been looking for awhile

Date of experience: April 11, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback Ebony. We hope to have the pleasure of working with you again.

The VMS Team

California
1 review
0 helpful votes
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Furniture estimate
April 11, 2023

Got a very quick response and was satisfied with the experience.

Date of experience: April 11, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Donald. We hope to have the pleasure of being of such satisfactory service to you again soon.

The VMS Team

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com


valuemystuff.com
London, Greater London, United Kingdom