The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
A little difficult to verify and set up account. But easy to use when complete. Quick and clear response.
A little difficult to verify and set up account.
Unbelievably fast efficient and with the confidence of experts I got my appraisal in 2 days. This saved me a lot of time and money trying to figure out how to get my item appraised
I love Value My Stuff. It's a great resource to understand what you have and what it might be worth. My wife and I love to shop garage sales, estate sales and thrift stores and have purchased many art pieces along the way. Value My Stuff has always provided us quick
Thank you for your kind feedback Victor.
We are delighted to have been of such invaluable service to you and your wife in discovering more about your collection and look forward to working with you again soon.
The VMS Team
The information I received was informative but gave no indication of the items age, not even what century it was made. I was disappointed about that.
Very simple process to submit a valuation - great start!
Valuation was in my inbox before 48 hours elapsed - fast!
Happy with my valuation - recommended.
The process was very clear and easy. Inputted my information and recieved the certificate in 48 hours. The valuation was clear laid out with backup for how they came to the appraisal number. I will use this site again!
Nice job! Detailed.
Helpful.
Will use again.
Value my stuff worked for me.
Thank you for your kind feedback Thomas, we are delighted to have been of such satisfactory service.
The VMS Team
Description was somewhat off (rectangular va. Square) and would have like to know more about why the marking was considered not authentic.
Thank you for your feedback Dorrit. We have amended the report to reflect the piece is square.
We have asked the specialist to provide further details on the marking and will contact you privately once we have heard back.
The VMS Team
Really quick valuation, I would recommend to a friend
Thank you for the positive review Warren, as well as for the recommendation. We hope to have the pleasure of working with you again.
The VMS Team
They do a fabulous job rating, pricing, & describing the item. Plus, you get a certificate too. It took them longer than expected because, I did the information on Thursday night & then turned it in that night too. Then, there was the weekend & I did get my information Tuesday morning. They should of really said, 5 days, or a week, but not 48 hours. People worry it's a scam but, it's not. Just have some patience. They'll come through with flying colors. Thank you, ValueMyStuff.
Semplice e veloci, valutazione dettagliata. Consiglio
I recently went to an event were multiple Stallone items were auctioned off. These items were not near as rare as the item I have signed and sold for substantially more than my appraised value from value my stuff. I would be curious how the value of the appraised item was arrived at because feel the value was extremely low for the item.
So far on all 4 things i sent you i've been very impressed, thank you so much, and next i will be seeing how i can sell them
Thank you for your kind feedback Kerry. We wish you all the best with the sale.
The VMS Team
Super helpful, quick service and fast turnaround of report.
Thank you for the kind feedback Rachel. We hope to have the opportunity of working with you again.
The VMS Team
It was ok. Fast and accurate. A little pricey. I'd use it again.
I was impressed by the depth of the appraisal and information I got back from Value My Stuff. I will be having you appraise more of my items.
Thank you for your positive feedback Cheryl. We look forward to working with you again in the future.
The VMS Team
The website is super user friendly, even on mobile! Pictures uploaded quickly and the questions about my item made sure that I provided all the information needed to make an appraisal.
I would like to have your help auctioning my stuff
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Hi. Thank you for your email. For evaluations, please see our appraisal services: https://www.valuemystuff.com/us/appraisal All the best,
Answer: Thank you for your enquiry. As our reports are not signed, nor does the name of the specialist appear thereon, they are not considered suitable for tax purposes.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at info@valuemystuff.com when this issue occurs together with a screenshot and we will help you further.
Answer: Hi Garry, I am sorry you are experiencing this issue. Please email us at info@valuemystuff.com when this issue occurs together with a screenshot and we will help you further.
Answer: Thank you for your enquiry. We are indeed able to appraise your buffet and look forward to being of service to you. The VMS Team
Answer: Hello Kathleen, I am sorry you are experiencing these issues. If using our App please try using the internet App on your device instead, bypassing our App. That should facilitate matters. Please contact us on Info@valuemystuff.com for further assistance. Wishing you a pleasant weekend, ' Ruth
Answer: Hello Catherine, Thank you for your enquiry. You are able to view and download your reports by logging into your account. Alternatively please contact us at Info@valuemystuff.com and we will of course send you the report by email. We look forward to being of service to you. Wishing you a pleasant weekend, Ruth
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com
Thank you for your positive feedback Anne. We strive always to make our service as user friendly as possible. Your feedback is invaluable to that process and will be fed back to our Tech Team.
The VMS Team