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ValueMyStuffReviews 853

3.9

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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16

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2,508 reviews

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GB
1 review
0 helpful votes
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Excellent!
March 29, 2023

The appraisal was excellent, with clear information. The appraiser is knowledgeable in his/her subject, and able to signpost us in the correct direction for selling on of the art piece.

Date of experience: March 29, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback. We are delighted to have met your expectations and been able to provide guidance in selling your piece.

The VMS Team

GB
1 review
0 helpful votes
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Picture Valuation
March 28, 2023

Very Good and quick and contained some useful information.

Date of experience: March 28, 2023
New York
1 review
0 helpful votes
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Happy I discovered Valuemystuff
March 28, 2023
Updated review

I have had my moms ring for many years. Finally decided it needed a value. Found this company on line, paid the fee and received a comprehensive evaluation within 48 hrs. Very happy with the experience!

Date of experience: March 28, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback Leslie, we are delighted to have been of such satisfactory service.

The VMS Team


Only issue was the measurements..
March 23, 2023
Previous review

Only issue was the measurements. Unable to enter exact information had to add to description.

Date of experience: March 23, 2023
Arizona
1 review
0 helpful votes
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Easy
March 28, 2023

The process of describing my artwork on the website for valuation was very easy to follow.
Payment was also easy and purchasing credits made it economical for multiple items. I was impressed with how in depth the appraisal certificate was.

Date of experience: March 28, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback Jenifer. We are pleased you found the service so easy to use and were able to take advantage of our bulk purchase discount.

The VMS Team

Texas
1 review
0 helpful votes
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Hope chest
March 28, 2023
Updated review

Wonderful wonderful wonderful wonderful wonderful etc

Date of experience: March 28, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you John, we think you are wonderful too.

The VMS Team


Okokokokok
April 21, 2023
Previous review

Okokokokok

Date of experience: March 22, 2023
California
1 review
0 helpful votes
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14k Jade Butterfly
March 28, 2023

I had no idea of valuation or all of the exact information of my jade inherited butterfly. The appraisal was precise & so informative. Thank you for your knowledgeable appraisers!

Date of experience: March 28, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind feedback Cherry, it was a pleasure working with you and appraising your beautiful jade butterfly.

The VMS Team

Minnesota
1 review
0 helpful votes
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Short and Concise
March 27, 2023

The appraisal was brief, concise and easy to understand. The valuation was very much in line with what I was guessing.

Date of experience: March 27, 2023
Missouri
1 review
0 helpful votes
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Good experience
March 26, 2023

Took a little longer than 48 hours but no worries. Thorough explanation that was nicely worded. My wife and I aren't collectors, just a couple who found a neat bowl and had an internet connection. Thanks for the fun ride.

Date of experience: March 26, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your kind words Ken. It was our pleasure to be of service to you.

The VMS Team

Ohio
1 review
0 helpful votes
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First experience
April 23, 2023

I received my appraisal quick. The timeframe for the piece was suggested to be 1970 (with a question mark). This painting has been in the family since the 1940, so a little off. Only wish I could of identified the artist, but other than that, it was a good experience.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2023
Oklahoma
2 reviews
0 helpful votes
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Too low
April 22, 2023
Updated review

Can't really form an opinion until I receive information regarding my item. Now that I have received your appraisal I think it's more than a little low.

Date of experience: March 23, 2023

Can't really form an opinion until I receive information...
March 18, 2023
Previous review

Can't really form an opinion until I receive information regarding my item.

Date of experience: March 18, 2023
Arizona
1 review
0 helpful votes
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Valuation Review
March 23, 2023

I had a great experience using Value My Stuff. Although I didn't get the valuation that I expected, I know that I can trust the valuation that I got. Thank you.

Date of experience: March 23, 2023
Australia
1 review
0 helpful votes
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Handbag Valuation
March 22, 2023

The process was very easy and the valuation arrived within the set time. I would use this service again.

Date of experience: March 22, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you Karen, we look forward to being of service to you again.

The VMS Team

California
1 review
0 helpful votes
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Treaty table
March 22, 2023

Easy input, uploading pictures was a breeze, great price

Date of experience: March 22, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback James. We strive to make our service as user friendly as possible.

The VMS Team

Missouri
1 review
0 helpful votes
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Family painting
March 22, 2023

As expected! Thank you for all of the background information - it definitely helps to know!

Date of experience: March 22, 2023
California
1 review
0 helpful votes
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Good information
March 22, 2023

Information was useful timely response, offered some insight to item in question, as well as an estimated value. Gaurentee sell line helps when listing on auction websites.

Date of experience: March 22, 2023
Massachusetts
1 review
0 helpful votes
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Awesome
March 22, 2023

Enough information and good estimated for the value

Date of experience: March 22, 2023
Illinois
1 review
0 helpful votes
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Luxury Watch Appraisal
March 21, 2023

Quick and clean appraisal. Evaluation seemed fair and it worked perfectly for what my insurance company needed to insure the watch.

Date of experience: March 21, 2023
Vms Customer S. ValueMyStuff Rep
over a year old

Thank you for your positive feedback Mike.

Many of our clients use our reports for insurance purposes, we are pleased to have been of such satisfactory service.

The VMS Team

Germany
1 review
0 helpful votes
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Ich wollte mein Lot verkaufen und bekam auch
Die Bestätigung, das mein Wunsch an ein Auktionshaus
Weitergeleitet wird, welches sich dann bei mir meldet.
Leider ist dies nicht geschehen.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 21, 2023
New Jersey
4 reviews
0 helpful votes
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Appraisals from home…EASY!
March 20, 2023

Easy process from start to finish. Enter some information, provide some (clear) photos, and await the appraisal!

Date of experience: March 20, 2023
Maryland
1 review
0 helpful votes
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RollTop Desk
March 20, 2023

The experience was just fine. I disagree with the valuation though. The desk was bought for $1,000 back in 1974 or so by my father. I find it difficult to believe that it was valuated at a max of 600 GBP which is under $1,000 that he paid 50 years prior. Granted it is not an antique but find it challenging to believe it went down in value over 50 years.

Date of experience: March 20, 2023

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com


valuemystuff.com
London, Greater London, United Kingdom