ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was easy to send for and took didn't take too long to get an answer back about the value on our Chippendale table set.
From the time I submitted an appraisal request to when I received the findings, the staff at ValueMyStuff have been exemplary. Well, the fact is I've only communicated with one person, and she is Ruth. What I appreciate most about her is the humanity with which she carries out her work.
Thank you for your kind feedback Raul. It was our pleasure to be of service to you. We hope very much to have the pleasure again soon.
Ruth and The VMS Team
The process is very user-friendly. The cost seems to be reasonable.
So far it is approximately what I was expecting.l have to say that it is hard for me to comprehend another artist using an original signed painting, poster, or print and then embellishing it by pouring and shaping acrylic material that looks exactly like every painting of Boca summer I have ever seen with no defects whatsoever. To what point? I don't get it but I guess the only one who can say for sure is guy Harvey. Thank you for your efforts.To me it remains a mystery.
I am unsure what I expected...I suppose something akin to antiques road show where they give dates and composition such as wood type. Perhaps that was too difficult to ascertain with the photos supplied.
Very pleased with service. Good value for money.
Simple site to use. Queries answered by return.
Speedy and efficient.
Easy process, got my reports quickly and they gave interesting and useful info. Sadly it's not worth anything, but that's good to know!
Thank you for positive feedback. While we would always prefer to bring better news on value, we know our client's rely on us for our honesty and integrity.
The VMS
The service was easy to use. I will probably visit again.
Thank you for your positive feedback Marcia. We very much look forward to being of service to you again soon.
The VMS Team
You got properly with the value. But failed to help sale the items at stated in your advertisement. You just told me to go to an auction without any recommendations
Thank you for taking the time to leave feedback Kim.
We would recommend you sell the items locally, or online.
If you would like to contact us with your whereabouts on Info@valuemystuff.com, we will endeavour to source some possibilities for you.
The VMS Team
They did any excellent job evaluating and giving me a price for my item. Extremely helpful as I was not able to find a single other one for sale on the internet to compare myself.
Thank you for your kind feedback Jeremy. We are passionate about sharing our expertise with our clients and of meeting all requirements. Our specialist's knowledge and experience of the market is extensive, we are delighted it was of such satisfactory use to you.
The VMS Team
Customer service is the best, they reached out to me.
Thank you for your positive feedback Bonnie. We take great pride in our 7 day a week client service and will always do our best to meet all of your requirements and exceed your expectations.
The VMS Team
Your link to get your app doesn't work.
It's says people get a automatic account with appraisal,
I had 5 items appraised, I have no account to check into.
Click on Where it says: *Sign In*
It takes me to verify my email and make a password each time. Ugh
Love this site, easy to manage, I hope I like the appraisal as much.
Quick and easy. Waiting for my appraisal
It arrived within 48 hours and was perfect
I'll use again. Had no idea of the value of my art. Now we can decide about selling or saving.
Thank you for your positive feedback Alayne.
We are passionate about sharing our knowledge and insight with our clients and look forward to being of service to you again.
The VMS Team
Website easy to navigate. Quick turn around w descriptive yet succinct review which matches other online estimates and descriptions I had researched. Very happy w process and results. Would definitely use these services again.
Thank you for your positive feedback Elizabeth. We take great pride in our product and very much look forward to being of service to you again.
The VMS Team
Easy to get the information I needed, thank you! Simply measured, took pictures, and submitted—response was quick.
Thank you for your positive feedback Irene. We work always to make our service as easy to use and as accessible as possible. We are so pleased you found it to be so.
The VMS Team
A more in depth appraisal was needed, and greater depth of the appraisal was needed, as the scrolls accompanying the statue could not be read/ appraised.
Thank you for your review Randall. You will find the vast majority of Chinese artefact appraisers are not able to read Chinese, as it is their expertise and knowledge of the item itself and current market that determines the value of any item.
As per our email correspondence there are online sources of interpretation and of course should you have the scrolls translated, we would be pleased to review our report on a complimentary basis, of course.
We remain at your service.
The VMS Team
Easy to complete, no need to transport goods :). Professional answer, sufficient detail & correct valuation.
Thank you for your positive feedback Michel. Our service was originally founded with precisely that in mind. An easily accessible service available to all, regardless of location.
This is a founding principle and one of our core values. We are delighted you found us to be thus.
The VMS Team
Very well done and very much appreciated. One question: would it be possible for me to have the item auctioned by you? Being in Belgium and all that?
Awaiting the valuation, so far so good
Difficult to progress through the site. Entries weren't recognized/recorded properly. Quite frustrating. However the response time of the appraisal report was as promised. Appreciated feedback and thorough explanation of the appraisal comments.
Website faulty - validation process failed twice, success on third attempt
Thank you for your feedback Birdie. We are always evolving our service to make it as use friendly as possible. Your feedback is invaluable to that process.
The VMS
Found out very helpful information about my item, thank you!
Thank you for your positive feedback Katelyn. Our specialists are passionate about their subjects and love sharing their insights with valued clients such as yourself.
We are delighted to have been of service.
The VMS Team
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback Cindy. We aim always to exceed our client's expectations and meet all requirements.
The VMS Team