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ValueMyStuffReviews 853

3.9

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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16

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2,508 reviews

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North Carolina
1 review
0 helpful votes
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Never again
August 27, 2023
Updated review

The description was lacking in content and the appraiser said it was white soapstone which it definitely was not. I agree that it was not any type of jade, but am quite familiar with soapstone and this was not that. Would not waste my money again on this site. No secondary questions to ascertain more information...

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2023

Finish this first
July 19, 2023
Previous review

Finish this first

Date of experience: July 19, 2023
Colorado
2 reviews
0 helpful votes
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Thorough evaluation
July 27, 2023

Easy to follow directions, very detailed explanation.

Date of experience: July 27, 2023
GB
1 review
0 helpful votes
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Fast and easy
July 27, 2023

ValueMyStuff provides a unique service, a fast and easy feel for the value of something. Apart from an easy valuation for insurance purposes, typically, the result determines whether or not one wishes to go further, to sell the article. The alternative is to take the article in person to a valuer, auctioneer, perhaps someone who may have a vested interest in buying what you may have and so not give an accurate figure. I have used ValueMyStuff 4 times and I can affirm that I am very happy with the results and I probably would not have ventured forth in the first place if this service had not been available.

Date of experience: July 27, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback John. We pride ourselves on our integrity and providing entirely impartial, unbiased opinions.

We hope to have the pleasure of being of service to you again.

The VMS Team

Colorado
1 review
0 helpful votes
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Fast Results
July 27, 2023

With the appraisals I was able make informed decisions about selling and donating items in my collection.

Date of experience: July 27, 2023
Illinois
1 review
0 helpful votes
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Quick and convenient
July 26, 2023

The process was simple and the appraisal was delivered as promised.

Date of experience: July 26, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback. We will always do all we can to exceed our client's expectations.

The VMS Team

South Carolina
1 review
0 helpful votes
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Quick and detailed appraisal
July 25, 2023

This appraisal was much more detailed one I received through another company. The appraisal report was done quickly and thoroughly. Highly recommend.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2023
GB
1 review
0 helpful votes
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Very fast and efficient service
July 23, 2023

Quick and simple to navigate the site. Was clear and concise

Date of experience: July 23, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind words Jenny. We work hard on making our service as accessible as possible and are delighted you found it to be so.

The VMS Team

Arizona
1 review
0 helpful votes
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Broach
July 23, 2023

Hi my name is Renee. I have a brooch that a friend had given me and I would like to see if you can appraise it and possibly sell it.

Date of experience: July 22, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Dear Renee,

Thank you for your enquiry. We would be pleased to value your items. These should be submitted via our online service through our website please, as only then does the specialist have sight of them.

Our prices can be found via this link. Valuation credits purchased in bulk are more favourably priced individually: https://www.valuemystuff.com/uk/pricing

Please click on the small flag at the bottom of the homepage to access the prices in GBP, USD or Euros.

Each individual item, set or pair should be submitted using one valuation credit each please.

Please enable Pop Ups for VMS and Barneby’s. To get started please clear your cache/browser history and follow this link: https://www.valuemystuff.com/uk.

When the Barnebys popup appears do not close the valuemystuff homepage.

After you click 'verify' from your email and you get the Barnebys verified page, go back to the valuemystuff homepage that you have kept opened. You will then be able to create an account and submit your item.

Please include clear, detailed, clear images taken from all angles, including the underside, along with any condition issues. Please also provide details of provenance.

We look forward to being of service to you.

The VMS Team

Oklahoma
1 review
0 helpful votes
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Clueless
August 21, 2023

They valued a Bench jersey at $9000. But it's worthless. It's not even authentic.

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback Gregory.

As per our appraisal and email correspondence, we recommend taking the jersey to the PSA for authentication. This is not a service we are able to provide.

We have appraised the jersey as authentic as you requested a valuation on an authentic jersey.

We very much hope your jersey proves to be the real thing.

The VMS Team

NL
1 review
0 helpful votes
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Helpful
July 21, 2023

The valuation told me about the history of the type of item. It made clear that my example is not antique but was also clear that it is vintage. The valuator also gave an opinion about the item's presentation which is useful and reassuring. This valuator seems to understand what the submitter would find helpful.

Date of experience: July 21, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind comments. We have been providing appraisals for well over 10 years. We value client feedback to which we will always respond positively and proactively.

After these many years, we pride ourselves on knowing what our clients want and always exceeding expectations.

The VMS Team

Alabama
1 review
0 helpful votes
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Quick Response
July 20, 2023

Got the info within the specified time. I felt like the valuation was fair and appreciated what I learned from it.

Date of experience: July 20, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback Patty. Our specialists have many years experience and are passionate about sharing their knowledge and insight.

The VMS Team

Colorado
1 review
0 helpful votes
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Rapid response
July 19, 2023

The appraiser reached out very quickly with a very detailed response. I'm quite happy.

Date of experience: July 19, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback. We hope to have the pleasure of being of service to you again.

The VMS Team

GB
1 review
0 helpful votes
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My porcelan
July 18, 2023

Good experience, but my most valuable item does not have proper name.

Date of experience: July 18, 2023
California
1 review
0 helpful votes
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Value My Stuff
July 18, 2023

I am a repeat customer and have use ValueMyStuff on several occasions. I have always had a very positive experience with their service. I highly recommend.

Date of experience: July 18, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback and for using our service.

We hope to have the pleasure of working with you again.

The VMS Team

New York
2 reviews
0 helpful votes
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Very fast appraisal and very descriptive write up and a very accurate value placed on the jersey. I am very pleased and would send other things to valuemystuff if i needed an appraisal

Date of experience: July 17, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback. We work always to make our service as easy to use as possible. Your feedback is invaluable to that process and will be forwarded to our Development Team.

The VMS Team

District of Columbia
1 review
0 helpful votes
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Value My Stuff Experience
July 17, 2023

Easy to use and quick turnaround time. Would recommend to anyone who needs art appraisals.

Date of experience: July 17, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind feedback Anthony. It was an absolute pleasure being of service to you. We think you are the best too.

Ruth and The VMS Team

California
1 review
0 helpful votes
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I AM VERY PLEASED
July 16, 2023

I had something of my parents that was unusual. I have used ValueMyStuff in the past and came right back to them! The appraisal was well written and informative. I am happy to know about the item. I will be passing it down to my kids some day! Thank you!

Date of experience: July 16, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback Heather. We are delighted to have been of service to you. We enjoy reviewing and researching items for our clients and try always to provide some insight into each piece we value, no matter how unusual.

The VMS Team

Pennsylvania
2 reviews
0 helpful votes
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Cigar Store Indian
July 15, 2023

Being new to this whole process, I found this website very easy to use. Will use again very soon!

Date of experience: July 15, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive review Joanne. We very much look forward to being of service to you again soon.

The VMS Team

California
1 review
0 helpful votes
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Terrible Waste of Money: Under Appraised
August 14, 2023
Updated review

Are you serious? $80.00 to $120.00 for a 1940's RCA Victor fruitwood console phonograph/radio/TV?

ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 15, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your feedback Kathryn, we are sorry you are disappointed with our values.

Unfortunately furniture of the type presented for appraisal is not at all popular with buyers. TV consoles are very much no longer in vogue since the introduction of the flat screen TV. This has greatly reduced values.

The auction estimates we have provided will always be lower than private sales values, but can of course be far exceeded during the right sale, on the right day.

The insurance value we have provided is more in keeping with a private sales value.

We can of course understand your frustration when expecting higher values. I am afraid this does not change the accuracy of our appraisal.

The VMS Team


Awaiting appraisal please
July 10, 2023
Previous review

Awaiting appraisal please

Date of experience: July 10, 2023
Washington
1 review
0 helpful votes
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It was easy to send for and took didn't take too long to get an answer back about the value on our Chippendale table set.

Date of experience: July 14, 2023
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your positive feedback Cindy. We aim always to exceed our client's expectations and meet all requirements.

The VMS Team

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com


valuemystuff.com
London, Greater London, United Kingdom