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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
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The information about the different attractions was informative and easy to navigate.
Easy To book and easy to use site. We enjoyed our stay
Every aspect of vacations should be easy! Let us know if there is anything else we can help you with!
Didn't see exactly where the seats were. And wish that I could print the tickets myself. Next time I will see if there is another option to purchase tickets that I don't have to try to find where to pick up adding additional stress to the vacation
Hi Sandra, thank you for booking with us! If you ever have a question that you can not find the answer to our Customer Service Agents are always happy to help and very knowledgeable.
Very good web site to use, needs more info on where you would get on the boat at.
Thank you so much for the review! Thank you for the feedback!
The site was easy to navigate. Had a issue with payment and customer service was fast and responsive to my problem. Will definitely use again
Hey Scott, thank you so much for the awesome review! I am so glad we were able to help solve the problem in a timely manner.
So easy to book a good show and dinner! Can't wIt to go it's our honeymoon it should be amazing!
Hi Patricia thank you for allowing us to be a part of such a special celebration! Congrats! We hope you guys make wonderful memories.
It was very easy to use. The reply was very fast. Thank you
Glad to hear we were able to make another vacation easy!
Easy and understandable! But I don't care for all the emails after booking.
Hi Peggy, I am glad you found the booking process easy! I have removed you from our email list so you will only receive emails that are pertinent to your reservations.
Easy and convenient so far!:-) Seems to be excellent communication.
I am glad you have had a good experience with us.
Used Vacations made easy in the past. Was a friendly experience
Thank you for allowing us to be a part of your vacation plans again Virginia!
Wish I knew where my seats are. I know I checked preferred seating but was not given any opportunity to see a floor plan or make any seating choices. My rating could easily change for the better if I knew where I was sitting. Also, it seems in this day and age I should be able to get my seats via digitally instead of having to drive to a location during my vacation to pick them up. I am calling American Express and asking them to please not follow through with this purchase.
Hi Gloria, it appears we have refunded in full for this order. Please let me know if there is anything else I can do for you.
Very helpful. Gave all the info I needed in one place. Was quick to send the vouchers and confirmation. Definitely made planning the trip simple.
I am glad we were able to help get your reservations set up for you!
Quick easy, great! No issues at all. Everything was fast and simple.
Awesome to hear! We hope you have a wonderful time!
Pretty easy to book online. Directions to Welcome center and to shuttle were terrible. Rep said shuttle was just across the parking lot. It was not.
Cruise and entertainment was excellent.
Thank you for taking the time to leave feedback. We will follow up on this!
This was so easy and what a great price. My sister is going to love this birthday surprise.
Thank you for the 5 star review!
It was relatively easy to book my cruise until I got to the part where you expected aprinted voucher and then demanded to know how I loved my experience so far after I told you I had no access to a printer as I was travelling. It has been annoying so far!
It was quick and easy to book the cruise
The site should let us know that we are not booking directly with theater
Thank you for the feedback, enjoy!
Easy to use. I found what I needed quickly. I appreciate Norton safety. I have it on my own electronics.
Hi Anita, thank you for the wonderful feedback. Please let us know if there is anything else we can do for you.
Easy process! The site was easy to maneuver and information was exacly what I needed to decide on a show>
Thank you so much for the awesome review Laura! We hope you have a blast!
Charged. $65 for A ticket stub that read $39.95! Web site say " best price guarantee". False advertising- will not make any adjustments! SCAM
Hello B. F. I have tried to reach out regarding this order. I have sent you an email with my contact information, please get in contact with me so I can look into this further for you.
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...
I am happy you have had a great experience with our company!