Overview
Vacations Made Easy has a rating of 4.3 stars from 1,219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vacations Made Easy most frequently mention customer service, great experience and myrtle beach. Vacations Made Easy ranks 4th among Vacation sites.
Instant Feedback
This place will rip u off it's just a cover for time shares. These people just flat out lie they say u have to pick up vouchers for tours which is a lie total pos company
They charged me double price (2 times price compared to the regular price)on the hotel!
3 hours later I asked refund.
And they said only 65% can be refund.
Worst Website ever
There is no deals here, you do better going to the site of what you want to do. Forget about cancelling or changing anything. They are ripoffs. So sorry I did.
A great trip on the Cumberland river to downtown Nashville to view the lights of the city. Food was good, the cruise was very nice and the entertainment was FANTASTIC! There was a female fiddler, first name Rachael, I think, and she was the BEST I have ever seen. This young lady made the cruise a memorable experience.
Great service yea but we can have the one day and time for you're getting ready for work today and then I'll be back home tomorrow after church tomorrow and I will call back to
Thank you so much for the kind words.
We were unable to pick up the tickets at the mentioned address but when we arrived from our vacation we contacted the company and received our money back.
Fabiano, it was a pleasure speaking with you today. I do hope I have made your experience a positive one! Please let me know if you have any additional questions.
They charged me double for my dinner cruise and then tried to claim the additional was taxes and fees. I was told at the site I was double charged. Don't use this service!
This company has mastered the art of deception! They manage to get your information and then your money having you overcharged by 30%! You buy, then your told to pick up from an alternate area, then you can go to the show not knowing you're out a large sum of money because they are dirtbags! NEVER EVER EVER USE THEM!
Nunzio, I am so sorry you felt deceived. I would like to look into this order and rectify this situation. Please give us a call so we can look into this for you.
The site is very user friendly and easy to use. It was fun to see all the options available to make our vacation trip a truly fun filled event. We are so excited for the dates to arrive!
It was quick and easy to make the reservation. Wish we didn't have to pick up the vouchers in person - emailing them to us would have been so much more convenient.
Went to Riga Tony's tonight. Absolutely enjoyable. Fun and the actors were great and professional. We are local and will go back and take our guests with us in the future.
Very professional approach so far, you are making your customers feel safe and comfortable, thank you.
They double booked two of our shows and wanted $79.00 to re-book one of them.
They also told us that country Christmas was a dinner show and it was not.
Price jacked up after getting our tickets. We will NEVER use them again. We want a refund. Complete bill. Plus we has to drive a distance to get vouchers. Horrific
It was primarily a sales pitch for other things to do in the area and we needed to drive somewhere to get tickets rather than going directly to the theatre.
Googled the name of the show we wanted to see and there website came up. We thought it was the website for the venue, so we made the purchase and kept thinking wow the price seemed high. I looked at my email conformation and realizes it was not from the venue. When digging deeper in google I found the venue website and checked the prices of the show and found out I paid double to vacations made easy then what I would have paid if I would have booked thru the venue a costly almost 200.00 mistake! Venue price 230.00 vacations made price 410.00 I called them within minutes of realizing my mistake and asked them to void out my transaction, letting them know I realized I didn't book with the venue but thought I had as they popped up when I googled the venue. I explained that there pricing is double the real cost and I would just like to void the transaction or have it processed for a refund. I was told there would be a 35% fee they would keep to do the refund WOW! They sure must know they are scammers to have a fee like that, lots of customers must have realized they had been duked and tried to get refunds, so the company has it set that they win no matter what. Who knows, if they did ever have a great deal I might have been a customer again but with them not doing the right think I will never buy anything from them and I will be sure to tell everyone I know about there scam of a business
Chris, I am sorry you did not have a good experience with us. I would like to look into the order further for you. I am sending you a message with my contact information please respond so I can look into your order.
Easy and nice. The only thing I would like to see is the tickets to be emailed to you. Especially if your only there for 1 or 2 days. It gives the visitor more time to enjoy the vacation.
Booking was okay not great. Not being able to get your money back is a pain. I think this policy should be changed. I would probably use again if this was changed. As of now, will never use again!
So far, so good. No problems!
I was a little dismayed that I was not able to print the vouchers. Will have to stop at the Customer Center when we arrive in April.
Thank you for the 5 star review!
I saved a little money from the lowest price I could find so far. Before I confirmed I would have liked to see the date and time again for the show. All I can see is it's at Branson.
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- Springfield, MO, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Linda, I would love to look further into this for you. I have sent you a message with my contact information.