From the business
Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to navigate site! Sincerely hope the picking up of our vouchers works as well.
Wonderful poo process and great service offered. Thank you.
Its been very easy and helpful. Maria was my agent and she was so sweet!
Found what I wanted fast, reserved, paid money and then got nothing although I contacted them at least 4 times. Was told to wrong place to pick up tickets, went there and it was a Time share selling point. They tried to print off tickets and go blanks. At least these people were compassionate and took their time to try and figure out the problem. Finally, someone got an Ashley from vacations made easy on phone and she was able to tell me that this excursion had been canceled and they were not notified. She was able to reimburse my payment thru PayPal which is how I paid for it. From now on I will stick to Viator, who I've been working with 18 yrs. Apparently they knew a week ago that the food tour was canceled. So now we are on vacation, and have 2 free days to sit until our next Viator excursion is scheduled. I am never a negative person, but this company gave so much misinformation, including yesterday when I was picking up the tickets, I have to warn people. The people at the Time Share place were friendly and helpful but of course, they did try and get us to listen to the talk and sell us a product we bo longer need.
So far so good. My one real question,
Why can't my tickets to attractions just be sent to me digitally? Why do I need to show up to some random location to pickup tickets? Clearly your company has no problem with emails. Just seems like a waste of time for people visiting your lovely city
Easy directions to follow. Everything was done in order.
It is good that you can book these ahead
On the days you want to do them
Fantastic! I have used them before.very satisfied...
We used Vacations Made Easy to book a dolphin tour at Myrtle Beach in April. It was phenomenal - great friendly and knowledgeable staff that walked around answering all our questions. No loud noisy captain, talking through the loud speakers all the time begging for money. The crew went out of their way to locate dolphins and direct us to the perfect spots- usually near shrimp boats. Everyone had a positive and great experience - lots of pictures for memories. A very reasonable price for the a 2 hour tour. No sea-sickness even though we went out in the open waters of the ocean. The only thing we didn't like was the fact that we had to go to Broadway at the Beach to get our tickets and get roped into trips we didn't like. They should have emailed our tickets.
Where are my seats? You led me to believe that the show was almost sold out when the tickets were not even on sale yet then I found out that I would have to pick them up at your office. I cancelled my order and only received 65% refund. You are scammers! Terrible policy! SHAME on your company!
A1 all ok was a pleasant experience
Hope to see you all again
Great experience! The site was easy to navigate and understand.
Quick and easy thank you I will let others know to book here in future
RIP OFF ALERT. THEY DOUBLE THE TICKET PRICE AND CHARGE A 40 DOLLAR Service FEE. Once you are they they sympathize with how much they charged and offer to get a portion back IF you go to the Wyndham sales pitch. Do not patronize Vacations Made easy or Wyndham. You'll have more money in your pocket in the long run.
Buying these tickets was very easy. I am a little concerned that we will be able to get the vouchers in time for our tour
Seemed easy for us! Thank you! We are looking forward to our trip to the Gatlinburg/Pigeon Forge area in the upcoming week, so it was good to be able to get some of our tickets in advance and at a good price.
Great deals, awesome information, easy to browse and purchase deals.
Simple easy, affordable. I'm going to use this again
Very convenient and pleasant experience. Would recommend Vacations Made Easy
Experience was quick and easy. Can't wait to get there to start enjoying our vacation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members