From the business
Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Awesome birthday, using the site was easy. But redeeming some of the tickets was not. Ober mt. Was a pain, but that has nothing to do with tripster website. I would use the tripster site again for vacations and to get deals.
Easy to use and booked for pur 30 anniversary. I hoping for good weather in May! Very Excited
Easy to navigate with a fast confirmation turnaround time.
Easy sign-up and easy checkout! Great description of the activity.
Quick and easy transaction in purchasing.I had to follow up about the tickets because they had to be picked up from a different location from the actual event. The tickets were emailed to me, however, with the two different addresses I incorrectly chose the wrong address and we missed the event.
It has been very easy,
Thank you for everything
I'm looking forward to the trip
Very user friendly. Thank you for such a
Positive experience. Thank you.
My experience was very simple and quick. I plan to use this service again closer to my arrival. I wish you could just use your digital confirmation for admission vs. picking up vouchers.
Thank you because this means it is very easy to make the reservation
The site has been easy to navigate. Purchasing was a breeze. Looking forward to the show.
Easy process. Excellent deal. Looking forward to the show.
Great and easy to book my vacation events. Used to book two events.
Not user friendly at all. Did not explain very well. Understanding only after I made a call to customer service. People you need to do better
So far all has worked great! I booked with my CC but was told I can't get a charge back & pay in cash once I arrive. If that proves to be true. I won't be back. My cash should be accepted anywhere. If I stay on a Disney property that is no problem
Great experience very easy the reservations were made quick and thank you so much will use again.
Great deal on tickets. Only downside was how I was spoke to when I picked them up because I declined to do a tour of Margaritaville. Which by the way is a beautiful place that I told them I had stayed at before.
Easy n quick to use! Lots of options with many activities!
Good price
Rep was very helpful on phone as i was having issues printing my vouchers
My husband and I were excited about embarking on a kayak tour, so we decided to book one through Vacations Made Easy. Despite completing the booking process, receiving a confirmation email, and being charged for the tour, we were shocked to later receive a message informing us that individuals over 64 were not allowed to participate. We were then instructed to call a number to request a refund. This policy felt discriminatory, especially considering our fitness level and experience as kayak owners. We were visiting our home in Florida when we made the reservation, and it's disheartening to encounter such age-related restrictions. Moving forward, we will avoid booking with them again.
Both tours we booked with them didn't go as planned. The first one was a riverboat tour. We got there and the company had no record of our tickets, AND THE TOUR HAD BEEN CANCELED. The originating company was nice enough to re-book us on a later tour, and eventually found our reservation with incorrect contact information, both phone number and first name.
The second tour was for what we thought and was advertised as a cemetery tour. Nope! It was a "walk by the outside of a cemetery" which is like saying a "tour of the empire state building" when they walk by it on the street.
Their phone tree lies about the help desk being domestic as the reason they aren't available, and then gives incorrect times they will be open when compared to the website. The information on their mobile site is different than on the main website.
Just don't use these guys. Absolutely no use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members