Durham VA Medical Center has a consumer rating of 4 stars from 2 reviews indicating that most consumers are generally satisfied with their purchases. Durham VA Medical Center also ranks 18th among Government sites.
The entire VA process is SLOW, therefore, so has been their development of a functional and well working site. The VA has made strides to improve their interfaces and usability. With the eBenefits portal and other add-ons, the site is becoming useful and user-friendly to its users. They still have a way to go, but at least you can now log-in and check the status of claims, appeals, etc., without sitting on the phone for hours trying to get through.