• Uss-express

Overview

Uss-express has a rating of 4.31 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Uss-express ranks 40th among Shipping sites.

  • Service
    41
  • Value
    37
  • Shipping
    33
  • Returns
    24
  • Quality
    36
See all photos
How would you rate Uss-express?
Top Positive Review

“Helped me with buying clothes from USA”

Denis L.
6/25/21

Two weeks ago, I ordered some clothes from an online store that delivers across the United States. After 3 days, items were already in the USS-Express warehouse. 2 days later the package was sent to my address. Then I waited for a week and a half and finally got it! Zero problems. Nothing was lost. The package itself was in excellent condition, nothing happened to the clothes either. I will be happy to order more through this service.

Top Critical Review

“Uss Express LLC has not paid me in over 2 months.”

Tori M.
2/16/23

Uss express LLC has not paid me in over 2 months. I have told them I will not mail this package until I'm paid. They now say they are sending the police tomorrow and my credit rating are going to drop. Not a legitimate company to work for. FYI. Full time is only 40.00 a week=2 packages a week.

Reviews (62)

Rating

Timeframe

Other

Thumbnail of user denisl85
1 review
0 helpful votes
June 25th, 2021

Two weeks ago, I ordered some clothes from an online store that delivers across the United States. After 3 days, items were already in the USS-Express warehouse.
2 days later the package was sent to my address. Then I waited for a week and a half and finally got it!
Zero problems. Nothing was lost. The package itself was in excellent condition, nothing happened to the clothes either. I will be happy to order more through this service.

Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Denis L.!
Many thanks from the Uss-express team for such a positive review!
We are so happy that you are fully delighted with our services.
Do more shopping, use our service, and have much fun!

Thumbnail of user torim114
2 reviews
1 helpful vote
February 16th, 2023

Uss express LLC has not paid me in over 2 months. I have told them I will not mail this package until I'm paid. They now say they are sending the police tomorrow and my credit rating are going to drop. Not a legitimate company to work for. FYI. Full time is only 40.00 a week=2 packages a week.

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Thumbnail of user melissam2861
1 review
0 helpful votes
June 13th, 2022

After receiving my first order and checking its quality, I cannot agree with the majority of comments out here. Especially, this is related to the customer support department. I don't know why, but after I placed my order, they stopped responding to my phone calls.

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Melissa M,
We are extremely sorry that our operator didn’t responded to your calls. We don’t know the reasons why it happened but we want to assure you that this was the last issue. Contact us to find out more.
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user johnnys558
1 review
0 helpful votes
December 2nd, 2022

I had a doubt but I must say that I am pleasantly surprised and satisfied with the services of Uss-Express. It's significantly cheaper than other logistics companies I've worked with. Cheer

Thumbnail of user emmat255
1 review
0 helpful votes
March 22nd, 2022

I've been working with uss-express for only a few months but even this period was enough to understand that it's a good company. Pros of the deliverer low prices fast delivery 24/7 support quality packages

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello David J.!
We are happy to hear from you. Good to hear that you are fully satisfied with our pricing policy and packaging. What should Uss-express improve to get a five-star review from you in the near time? Please advise us and get more of our service.

Thumbnail of user margaretar
6 reviews
0 helpful votes
July 31st, 2022

Uss-express attracted my attention thanks to its diversified services. I'm very lucky that it's all turned out to be true. They really help to operate eCommerce businesses not only by fast deliveries from suppliers but by quality fulfillment and great dropshipping services.

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Margareta R.,
We are really grateful that you’ve noticed that Uss-Express is something bigger than just a shipping agency. We hope that you will enjoy our further cooperation!
Uss-Express!

Thumbnail of user victoriaw737
1 review
0 helpful votes
December 11th, 2022

I hesitated for a long time before calling on Uss-Express and in the end, I am not at all disappointed to have started. I have already placed 2 orders thanks to them: no problem when receiving them there (UK), unpacking the products with supporting photos, sending them home – everything is done very quickly

Thumbnail of user michaelw4379
1 review
0 helpful votes
January 31st, 2022

I am engaged in dropshipping of goods from America and use Uss-express as a logistics partner. A solid, reliable company, even though it has been operating in the logistics market for only a few years. I am completely confident in the delivery of my cargo, as I have already made orders for delivery more than once. The goods always arrive at the appointed time, the packaging is not damaged. Before shipment, the company's specialists check the goods for defects and damage. Thanks to Uss-express, my business is booming.

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Michael W.!
The Uss-express is so happy to help your business boom. That is what we are striving for. Stay with us and get more and more from every opportunity! We will try to meet your expectations as much as we can.

Thumbnail of user joshuar893
1 review
0 helpful votes
December 25th, 2022

It was not easy to find a product with as low prices as was described in all uss-express.com reviews for the trip, but finally, the package was sent. Almost everything was done on time but I can't say it's the best experience.

Thumbnail of user nicolasp73
2 reviews
0 helpful votes
January 30th, 2022

I purchased the products from a US online site, and I deliberated for a long time about which firm to choose for delivery, despite the fact that there are several reports that the box was either lost or damaged. As a result, I chose the uss-express and have not been disappointed. The parcel arrived in record time, with no damage to the box or the commodity itself; I am very pleased.

Thumbnail of user elishiah3
1 review
1 helpful vote
January 22nd, 2023

I really liked working for uss express when I first started. It was straight forward and self-explanatory. The first thing I didn't like was when I was hired on they told me I would get at least 4 a day. With time and working hard you could get more than that. I got maybe 1 to 3 packages every 2 weeks. I was told they would reimburse for supplies and gas mileage. I would barley get what I was owed when it came to getting refunded what was promised. They would offer more money to go pick up packages and when I checked my competed packages and total amount of pay it would be incorrect and they tried to not pay me what they offered to me in the first place. When I really had the issues begin even more was when I wreaked my vehicle and I informed them of that and told them that it would be a little harder for me to drive 20 to 30 minutes away to pick up a package because it would be hard for me to get a ride sometimes and they acted like they would work with me. They kept scheduling me for picking up 3 or 4 packages 20 to 30 minutes away from my home. Most normally they are dropped off at my house and then I work then and then would drop them off only 5 to 10 minutes away from my house. When I had repeatedly informed them that I couldn't go the far distances,; they stopped all communication even after I entered in support tickets, ignored my calls, txt, and emails, and it was payday and my check said pending. I took a shower around lunch time and when I got out I had been locked out of my account, haven't heard back from them, and I still haven't gotten the last 2 checks that I was owed. Keep in mind all my other checks went threw no later then Tuesday morning. It's been over 2 weeks and still nothing. I would reccomend to keep an eye on whom you work for.

Products used:
We were told they if we bought any of the following we would be reimburse: ink for printer (on pays for black ink), printer paper, supplies that you might need to ship, gas mileage (1st is was they would reimburse $0.30/mile and out of no where it changes to $0.20) I bought ink for printer, paper, tape and gas mileage.

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Thumbnail of user thomast1479
1 review
0 helpful votes
March 10th, 2022

Guys, you know what, this is a bad shipping company. Yes, the prices are attractive, but, you know that really cool services cannot be so cheap…believe my experience…

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Thomas T.
If you have any specific story about the poor performance of our company, please, be so kind to share it with our customer support team. This is really important for us because it helps to avoid mistakes in the future. Thank you for revealing the cons!
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user ruthm1002
1 review
0 helpful votes
February 6th, 2022

I always write uss-express testimonials about my experience because this agency deserves to be promoted here and on social media. Uss-express would be the best company if not delays

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Ruth M.! Greetings from the Uss-express team. Thank you for sharing this opinion with us. It is a big pleasure to hear that you are ready to further recommend and even promote us on the Internet. What issue did you have with us? Please connect and let us know so we can improve our services. That is very important to us!

Thumbnail of user heleng841
1 review
0 helpful votes
April 1st, 2022

I see many people complaining about slow delivery but actually, you guys should realize that it cannot be faster in current issues. The conditions for logistics aren't good and Uss express manages to provide the highest quality that is possible.

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Helen G.,
We want to assure you that we do our best to provide services of the highest quality. If we delay some shipments, this happens because of bigger issues. Thank you for understanding and appreciating our tariffs.
Kind regards,
Uss-Express

Thumbnail of user howards462
1 review
0 helpful votes
July 27th, 2022

When working with Uss-Expres I understood that no company can be perfect but this one at least tries to reach perfection. Great quality but not all shipments come in time

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Howard S.!
We are glad that you appreciate our effort to reach the perfection! Satisfied customers is the priority №1 for the Uss-Express company!

Thumbnail of user williamsj63
1 review
0 helpful votes
February 21st, 2022

So far, the best international shipper I have ever worked with! Thanks to my personal manager who explained to me everything and helped when some urgent issues occurred!

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Williams J.!
Every member of our big team would be glad to read such kind words of yours! This review motivates our employees to do great things every day. Thanks for ordering with us. Stay tuned!

Thumbnail of user dorothyc848
1 review
0 helpful votes
April 5th, 2022

I got exactly what I expected - reasonable price and on time delivery. Thank you very much! I will definitely be ordering more

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Dorothy C.!
We are always ready to process your new orders. Contact our operators, choose the products you wish to buy, inform operators about your specific needs and wishes, and place an order. We hope you will keep your promise the same way we do! Thanks a lot!

Thumbnail of user davids7852
1 review
0 helpful votes
April 2nd, 2022

I worked with many shipping agencies before I come across uss-express but literally, none of them managed to completely satisfy my requirements.

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Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear David S.,
It’s not difficult to be the best shipper when you serve the best customers who have clear goals and provide understandable requirements. Thank you for submitting this review here, we appreciate your opinion.
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user susannorman9132
1 review
0 helpful votes
October 7th, 2022

Various services, normal shipping cost and speed, everything is well written on the site for understanding the process

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Value
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Susan N.,
We are glad to read that you are satisfied with the services provided by our company. We hope that you’ll keep working with us!
Yours, Uss-Express Customer Support Service!

Thumbnail of user karenj1716
1 review
0 helpful votes
March 24th, 2022

Working as an account manager was the best thing I could have even thought of! Good pay and working conditions

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Value
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hi Karen J!
We pay good salaries to our account managers because the quality of their work might determine the reputation of Uss-Express. Thank you for being a devoted and hard-working employee, we appreciate your efforts
Kind regards,
Uss-Express LLC.

Thumbnail of user fernandog180
2 reviews
0 helpful votes
February 4th, 2022

I have made several orders and I have used the services of the Uss Express company so that my orders arrive on time and in reality this company is very responsible I have no complaints everything has arrived intact they are very professional I will continue to use this platform in the future as it makes it easier for me my receipts and shipments, that's why I give it 5 stars, I recommend it.

Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear fernando g.,
We consider that there’s always room for improvement, but nonetheless, thank you for admiring our services and commitment to providing customers with positive experiences.
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user jackb1394
1 review
0 helpful votes
February 1st, 2022

I have been using the services of this company for two years. It has established itself as a reliable logistics company for the delivery of goods abroad. Even during the lockdown, there were no major delays. The maximum was a delay of several days. The main thing is that the documentation is in order, that there are no problems at customs. The cost of services is low. I recommend.

Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Jack B.!
Thank you for recommending our company to other users! What we wanted to achieve when establishing the business, is to provide international customers with the possibility to save money on delivery. As we see from your review, we go on well! Thank you for sharing!
Uss-Express LLC

Thumbnail of user ashleyw1214
1 review
0 helpful votes
December 21st, 2022

The service is top, both conceptually and technologically. I didn't expect to find such a customer-oriented delivery service!

Thumbnail of user sashas111
1 review
0 helpful votes
June 30th, 2021

Great site. I liked the very fast literally 5 seconds registration (I had to enter the number and nothing) also liked the fast delivery, I had to wait almost a week, but compared to other sites on which I ordered things, it is even very fast. I did not find significant disadvantages in this site, but there are rare problems with the site, but this happened to me only 2 times and this problem was solved very quickly.

Tip for consumers:
first, you need to register (which is very easy to do), then look at the categories and order the product you need. nothing complicated, but if something is not clear, you can contact the support service that will help.

Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Sasha S.!
Thank you from the whole Uss-express team for your feedback.
Our developers put a lot of effort so you could enjoy the website. If you have any other ideas on how we can improve, we are always happy to hear those.
Stay tuned with us!

Thumbnail of user garrettf55
1 review
0 helpful votes
December 11th, 2022

When working with Uss-Express you have the choice of a flexible schedule. The Uss-Express atmosphere itself is not trying for workers and you have access to several warehouses. I recommend using this service.

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From the business

Any entrepreneur working in eCommerce needs a trusted logistic partner that can guarantee the most productive performance on the market. If such an option is still relevant for your business, you should learn more about Uss-Express.
Uss-Express is an agency that has been around the market for a few years only but managed to gain a loyal base of customers and partners. This is the result of the complete dedication of the company’s workers and experts. Uss-Express serves not only individuals, who look for cheap branded goods in American stores but large businesses online.
Uss-Express is a trusted partner for the smallest online stores. The agency offers dropshipping services worldwide and guarantees that all the goods, including electronics, jewelry, clothing, healthcare products, will come to your clients in proper conditions. Uss-Express dropships products from the largest marketplaces such as Amazon, eBay, Walmart.
E-Commerce entrepreneurs may use the international logistic services of the. Uss-Express shippers will use the most effective packing strategies to execute your orders and deliver bulk packages to your warehouses undamaged.
Uss-Express provides fulfillment services and stores literally all types of products even the most vulnerable ones.

Company Representative

Thumbnail of user leandraj8
Leandra J.

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4.3
62 reviews
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