Not every company can provide top-quality services, but Uss-Express can and I'm satisfied with this. So far I cannot say about any disadvantage of this company!
I ordered the goods in the US online store, for a long time I chose which company to choose for delivery, despite the fact that there are many very many reviews that the parcel was either lost or damaged. As a result, I decided on the uss-express and did not regret it. The parcel arrived in the shortest possible time, no damage either on the box or in the product itself, I am very satisfied
Hi Elena D.!
Much gratitude from the Uss-express team for such a positive testimonial! We are so happy that you are fully delighted with our services. Shop more and share this experience with your friends!
Kind regards, Uss-Express LLC
Uss Express can be an easy job, you just have to be attentive and have common sense. It gets stressful at times because of high flow of packages and it is not easy sometimes to reach them to get instructions
Dear Debra L.
Thank you for your point of view. You comment on the peculiarities of work within the enterprise. This is a difficult job that requires a lot of effort.
Kind regards,
Uss-Express LLC
This is the first time I received a parcel via UssExpress. It took 4 days to deliver it to France. The parcel was delivered by courier to the house safe and sound.
Hello Mary C.!
We appreciate feedback from our clients because they motivate us to work harder! We hope that because of the positive experience for the first time, you will keep ordering things with Uss-Express!
Guys, you know what, this is a bad shipping company. Yes, the prices are attractive, but, you know that really cool services cannot be so cheap…believe my experience…
Hello Thomas T.
If you have any specific story about the poor performance of our company, please, be so kind to share it with our customer support team. This is really important for us because it helps to avoid mistakes in the future. Thank you for revealing the cons!
Kind regards,
Uss-Express Customer Support Service.
I really liked working for uss express when I first started. It was straight forward and self-explanatory. The first thing I didn't like was when I was hired on they told me I would get at least 4 a day. With time and working hard you could get more than that. I got maybe 1 to 3 packages every 2 weeks. I was told they would reimburse for supplies and gas mileage. I would barley get what I was owed when it came to getting refunded what was promised. They would offer more money to go pick up packages and when I checked my competed packages and total amount of pay it would be incorrect and they tried to not pay me what they offered to me in the first place. When I really had the issues begin even more was when I wreaked my vehicle and I informed them of that and told them that it would be a little harder for me to drive 20 to 30 minutes away to pick up a package because it would be hard for me to get a ride sometimes and they acted like they would work with me. They kept scheduling me for picking up 3 or 4 packages 20 to 30 minutes away from my home. Most normally they are dropped off at my house and then I work then and then would drop them off only 5 to 10 minutes away from my house. When I had repeatedly informed them that I couldn't go the far distances,; they stopped all communication even after I entered in support tickets, ignored my calls, txt, and emails, and it was payday and my check said pending. I took a shower around lunch time and when I got out I had been locked out of my account, haven't heard back from them, and I still haven't gotten the last 2 checks that I was owed. Keep in mind all my other checks went threw no later then Tuesday morning. It's been over 2 weeks and still nothing. I would reccomend to keep an eye on whom you work for.
Well, I'm now on my trial period and the only thing I can say now is that this workload isn't for me
Dear Sylvia J.,
We hope you will get used to the workflow quickly because this job is really rewarding. We wish you only success in our big and friendly team. We hope your trial period is successful!
Kind Regards, Uss-Express.
When working with Uss-Expres I understood that no company can be perfect but this one at least tries to reach perfection. Great quality but not all shipments come in time
Hello Howard S.!
We are glad that you appreciate our effort to reach the perfection! Satisfied customers is the priority №1 for the Uss-Express company!
I made an order to Germany and from the beginning, everything was okay - tariffs were appealing and managers were responsive. But, unfortunately, I can't leave more than 3 stars because the delivery was too long(
Hello Alma L.!
It is so sad and pitiful to hear that you had to wait for a delivery longer than expected. We in Uss-express are constantly improving and you could greatly help us here. Could you please send us some proof? Let us see what we can do for you in this case.
Managers of uss-express who work in the eCommerce department deserve only kind words because these are people who helped me to take my business to a higher level in the blink of an eye!
Hello Chris W.!
By writing this answer we would like to express our gratitude to you for admiring our eCommerce services because the majority of our clients see only our activity in the logistics industry. Stay tuned with us! Thank you for your feedback.
Honestly speaking, I had some issues when I started working with Uss-Express. However, they aren't very significant. I think such situations happen with the majority of international providers.
Hi Bradley S.!
Unfortunately, we cannot guarantee that 100% of our operations will be smooth. If you have issues further on, feel free to contact us and ask your questions.
Yours, Uss-Express Customer Support Service!
I have been using the services of this company for two years. It has established itself as a reliable logistics company for the delivery of goods abroad. Even during the lockdown, there were no major delays. The maximum was a delay of several days. The main thing is that the documentation is in order, that there are no problems at customs. The cost of services is low. I recommend.
Hello Jack B.!
Thank you for recommending our company to other users! What we wanted to achieve when establishing the business, is to provide international customers with the possibility to save money on delivery. As we see from your review, we go on well! Thank you for sharing!
Uss-Express LLC
So far, the best international shipper I have ever worked with! Thanks to my personal manager who explained to me everything and helped when some urgent issues occurred!
Hello Williams J.!
Every member of our big team would be glad to read such kind words of yours! This review motivates our employees to do great things every day. Thanks for ordering with us. Stay tuned!
I always write uss-express testimonials about my experience because this agency deserves to be promoted here and on social media. Uss-express would be the best company if not delays
Hello Ruth M.! Greetings from the Uss-express team. Thank you for sharing this opinion with us. It is a big pleasure to hear that you are ready to further recommend and even promote us on the Internet. What issue did you have with us? Please connect and let us know so we can improve our services. That is very important to us!
I've been cooperating with uss-express for 3 months. Yet, I don't have any complaints, they execute my order exactly the way I would like to have them executed.
Dear James B.
Thank you very much for your feedback. We are pleased to work with clients like you.
Kind regards,
Uss-Express LLC
Various services, normal shipping cost and speed, everything is well written on the site for understanding the process
Dear Susan N.,
We are glad to read that you are satisfied with the services provided by our company. We hope that you’ll keep working with us!
Yours, Uss-Express Customer Support Service!
The service is top, both conceptually and technologically. I didn't expect to find such a customer-oriented delivery service!
All USS Express reviews isn't real. When I was reading USS Express reviews I did not expect all of them to be real and that's exactly what appeared to be. Prices are really good but I got the wrong package.
Dear Jack Y.,
We are terribly sorry if you experienced issues when working with us, but we cannot let you blame our customers that they are writing fake testimonials. As you should know, this platform verifies the users before submitting their posts. If you have concerns about this, contact us directly, and let’s take the steps to improve your customer experience.
Kind regards,
Uss-Express LLC.
I am very glad that I ordered the services of uss-Express because their managers really know how to find and deliver goods of the highest quality at reasonable prices.
Dear Margaret E.
Thank you for your positive opinion of us. We create highly qualified managers who really know their business. They play an extremely important role in building a successful reputation for a company.
Kind regards,
Uss-Express LLC
I have made several orders and I have used the services of the Uss Express company so that my orders arrive on time and in reality this company is very responsible I have no complaints everything has arrived intact they are very professional I will continue to use this platform in the future as it makes it easier for me my receipts and shipments, that's why I give it 5 stars, I recommend it.
Dear fernando g.,
We consider that there’s always room for improvement, but nonetheless, thank you for admiring our services and commitment to providing customers with positive experiences.
Kind regards,
Uss-Express Customer Support Service.
Overview
Uss-express has a rating of 3.7 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Uss-express ranks 29th among Shipping sites.
Uss-Express is an agency that has been around the market for a few years only but managed to gain a loyal base of customers and partners. This is the result of the complete dedication of the company’s workers and experts. Uss-Express serves not only individuals, who look for cheap branded goods in American stores but large businesses online.
Uss-Express is a trusted partner for the smallest online stores. The agency offers dropshipping services worldwide and guarantees that all the goods, including electronics, jewelry, clothing, healthcare products, will come to your clients in proper conditions. Uss-Express dropships products from the largest marketplaces such as Amazon, eBay, Walmart.
E-Commerce entrepreneurs may use the international logistic services of the. Uss-Express shippers will use the most effective packing strategies to execute your orders and deliver bulk packages to your warehouses undamaged.
Uss-Express provides fulfillment services and stores literally all types of products even the most vulnerable ones.
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- Chicago, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Stacey D.
Thanks for your feedback. We are pleased that you compare our company with other companies, and identify the advantages and disadvantages. You believe that we have no shortcomings. It's nice for us. However, we also focus on the feedback of other customers and draw conclusions for ourselves. The opinion of each person is important to us.
Kind regards,
Uss-Express LLC