Basic report looks good, until you pay, then not much info... they then want you to "upgrade" for $20 per month... HA! Big screw job... save your $1.50!
It would be nice if they make the report early on, so the user won't look surprised. I will use this website again and again to help me find whatever i am looking for.
Thought I would try it out and paid $. 97 for outdated 3 page report and then they charge me $19.95 for some bullsh*t membership. Now I am dealing with my credit card company to have the charge removed. I Had to order a new card so I would not be charged again STAY AWAY FROM THIS SITE
I was looking for owner information on a property. The webpage goes thru this little show (checking on this, checking on that, etc) and then makes it look like they have something - but you can't see it. You have to put in your cc info and email and purchase the report beforehand.
I did that - and received a "Report" that they had no information on the property!?!
I'm reporting them to BBB and I'm going to dispute the charge on my card if they don't refund.
ALSO - I can't find anywhere on the site to close my account or edit/remove the credit card.
DO NOT USE THIS SITE!
I tried numerous other sites with no success. Although there was a $1.25 fee, well worth the seven page information and showed the ownerships name and address
I am happy to see a true estimate. I don't like how realtors lie. I'm tired of going through hoops to see that why they've been telling me isn't the truth all along.
Hi Alissa,
Thank you for your feedback!
Take care,
Customer Support
I wanted to check before going through the red tape if the house I want will meet the appraisal necessary. This site laid it all out in an easy format. Thanks so much!
Thanks Tina! We're so glad you had a positive experience using US Realty Records!
Before I could print, you cut me off with a review.
Very, very poor service. Switch and bait-you want customers to sign up for additional service. You should get out of this business.
At first I could not reach my objective but after a few minutes everything was downloaded what I need. Fantastic very good very informative. Thanks Reddy Arenas
Hi Theodoro,
Thank you for your feedback!
Take care,
Customer Support
Agreed to $1.25 and got a report that was taken straight from the assessors website in our county. Then I was charged $19.95 twice and when I called was put on hold for 15 minutes. Will call again...
Hi Jennifer,
Thanks for your feedback!
I do apologize as you were not happy with the report you received, we would be more than happy to refund the amount as you were not satisfied!
Please note you do not have to sign up for a monthly subscription it is completely optional.
Contact our customer service team at "help@usrealtyrecords.com" to get this rectified.
Take care,
Customer Support
Lots of upgrades have been done and when this taken into consideration.
Both Bedrooms have fitted ceiling fans with remote controls and dimmers,
Den has fitted Ceiling Fan and remote control.
Deck has a Natural Gas point for a Grill
Larson Storm Door fitted to Entrance
Garage has wall to wall storage/shelving
Much detail but may get some old information as well as old photos.
Would be great if they could do yearly updates. Note this is true of other sites as well. It was quick and easy report.
This was fast and informative to the point that I can make a better educated decision. Cheap too - worth $1.25 - it would have taken me a few hours to gather this myself.
The information was very informative- I did a 1 time view and did not request a subscription so I am confident there will be no other charges to my card- thank you
Good, extensive property data, but your request for a review pops up almost immediately & obscures the screen. Very annoying & takes away from the website.
Quick bullet point info, quickly answering the most asked questions when thinking about purchasing or relocating to a property, or just wondering about your own home.
Put in and address and was found but to get info had to pay. After paying for the info they just couldn't seem to find the address again. Finally put in another address that i wasn't really interested in and lo and behold it appeared. This is a ripoff!
Hi Jan,
I do apologize as we were unable to provide you with your original report.
Please contact our customer service team at " help@usrealtyrecords.com" and we would be happy to assist you!
Take care,
Customer Support
Your information gave just what I needed. Realtors are confusing and do not seem to be working in my best interest. Your site is giving more confidence to fight for the price I feel is fair.
! received a Great 9 page report on the above Property.
The only thing that I question is the Square Feet provided.
The Cook County assessor says the house is 2776 Square Feet.
Your Report says the house has 3000 Square Feet! Who is Right?
Best Regards,
David Beakey
Re/Max Suburban ( 37 Years)
Since there is so much Fraud going on, I wanted to know if I was renting from a legitimate company. The report indicated more than what I was expecting.
Thank you,
Answer: Hi Emma, Thanks for getting in touch with us! Please email our customer service team at "help@usrealtyrecords.com" and a customer service rep will be able to look into your account. Take care, Customer Support
Answer: Hi Buddy, Apologies for the late response. If the report is available, I am able to attach the report for you if you contact us at "help@usrealtyrecords.com". I am unable to check the details of your account through here, but I will be happy to assist you if you contact us at the above-mentioned email. All the best!
Answer: Hi Jay, The report will have owner information available. Deeds are legal information that you will have to access from your local county office. If you have any other questions please feel free to contact customer support at help@usrealtyrecords.com. All the best!
Answer: Hi Jose, Please read the answer to your previous question below. Thank you, Customer Support
Answer: Hello Jose, To speak with a customer service expert directly please email help@usrealtyrecords.com and they will be able to help you out with this. All the best, Customer Support
Answer: Hi Kathleen! When you sign up for a single report for $1.95 you are offered a monthly subscription service for $19.95 which you have the option to accept or decline. If you agree you are thereafter charged for for the monthly amount. Please contact us directly at help@usrealtyrecords.com if you have any further questions. All the best, Customer Support
US Realty Records has a rating of 3.9 stars from 1,381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Realty Records most frequently mention basic report, property taxes and reasonable price. US Realty Records ranks 6th among Real Estate sites.
Hi Michael,
Thanks for your feedback!
I do apologize as you were not happy with the report you received.
Please note you do not have to sign up for a monthly subscription it is completely optional.
Contact our customer service team at "help@usrealtyrecords.com" to get this rectified.
Take care,
Customer Support