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USPassportOnline
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USPassportOnline

uspassportonline.com
New York
1 review
7 helpful votes
Follow Irina N.
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USPASSPORTONLINE SOUNDS LEGID, BUT TOTAL FARAUD! STAY AWAY!
This site is cheating. You will pay for nothing. After completing the form and paying directly to this site, you anyway have to go to the post office and send all the documents yourself and pay government fee in full. If you want to abandon this service you anyway will also pay $ 45 cancellation fee. They earn on confidence of people to the site name, but actually do nothing.

Date of experience: January 21, 2014
New York
1 review
6 helpful votes
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I was misled to believe that I can use their service to renew my child's passport and paid them $127.00. When I got everything ready and went to the post office, I had to bring my spouse and my child all together. Why did they even tell me to send them my documents? I had to do it myself anyway. After I filed the renewal myself I called them for a refund. The answer was flat out "0". USPASSPORTONLINE SOUNDS LEGID, BUT TOTAL FARAUD! STAY AWAY!

Date of experience: January 25, 2011
New Jersey
1 review
7 helpful votes
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This is a scam
January 21, 2015

This is a scam. This is not an official website. If you have been scammed but this unethical company, please file a complaint with the better business bureau.

Date of experience: January 21, 2015
Pennsylvania
1 review
0 helpful votes
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Easy and fast
February 2, 2019

Quick and easy. Excellent service. I would use them again and again. They were very helpful and easy to do business.

Date of experience: February 1, 2019
Georgia
1 review
3 helpful votes
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SCAM... stay away
March 7, 2022

Would give 0 stars if possible. It's my own fault for not researching other reviews prior to paying

Date of experience: March 7, 2022
New York
1 review
0 helpful votes
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My documents were processed quickly and there was always help available when I needed it.

Date of experience: April 25, 2016

Overview

USPassportOnline has a rating of 1.3 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with USPassportOnline most frequently mention post office, credit card and complete scam. USPassportOnline ranks 36th among Passports sites.

service
20
value
20
shipping
10
returns
12
quality
16