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From the business
Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!
US Global Tech Reviews Summary
US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.
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They solved the problem.
I am not very computer oriented but the techs have answered my questions politely and correctly
Melanie Green was the tech who assisted me, and she did an excellent job and was very thorough and personable.
Brian was so helpful and stayed on the phone while helping me. I am old and slow and he was very patient with me. I give him the highest mark I can. Thank you, Diane
Rep Ken was patient in understanding my issue and worked hard to correct.
Great customer service, and technician
Called to have McAfee renewed after accidentally picking up malware. Was offered a virus and malware cleanup from USGT for a hundred dollars which I gladly agreed to. My first couple of interactions with phone answerers and technicians were not optimal, and I was eventually told the malware issue was solved when it patently was not. (Part of the problem was a painfully slow internet connection.) I was eventually given to a technician named Mark who was courteous, friendly, and professional. He reassured me, did his best to give me a working laptop over the holidays, and now that I have improved my internet connection, has finally been able to provide complete service. I appreciate especially his working FROM HOME DURING THE HOLIDAYS to try to get me up and running. Many thanks to him!
Liked who was treated but thought if I bought protection then I should not have had to pay 100 for the support to get it installed
My printer could not be accessed from my laptop. The Technicians solved the problem.
I forgot my computer password and USGLOBALTECH save the day. Now I can log in to my computer and my computer run faster
They are very professional and knowledgeable.
The work they performed was outstanding.
Very professional and trouble free for me! Thank you!
Very professional
They took me thru step by step and always told me why. They told me how long it would take and called when they were thru. It took several hours, but they did it all.
The tech answered all my questions and was very helpful
Had to clean up my computer and reinstall Norton. Well handled. Very professional.
Charley was excellent in helping to resolve the issue with connecting my wireless printer to the network. He was patient, professional, and poised in a difficult situation that was presented when my service provider upgraded the router for internet connection.
I am very pleased that he was available when I called; I could not have gotten better service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members