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US Global TechReviews 2,817

3.9

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From the business

Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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JANIS E.
1 review
0 helpful votes
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A complicated customer that was well taken care of.

Date of experience: July 26, 2018
Nicholas A.
18 reviews
0 helpful votes
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Thus far I am extremely pleased with the communication and effort made on my behalf.
The proof of the excellence is the furture performance of the computuer

For Now
A job well done

Date of experience: July 26, 2018
amp i.
1 review
0 helpful votes
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I called for clarification on which AVG programs I have and to choose which one(s) I want to renew. I was connected to Melonie Greene (X 2091) who was very helpful and patient in explaining the diferences (several times, because I continued to have questions).

Date of experience: July 26, 2018
Xochilt R.
1 review
0 helpful votes
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Jollybee was exceptionally helpful, kind and knowledgeable. I was happy to upgrade my plan after her follow up call. My overall experience was delightful. I will recommend this company to my family and friends.

Date of experience: July 25, 2018
Marvin P.
1 review
0 helpful votes
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My experience with the Global Technicians has been very knowledgeable. They were very professional, patient, and explained every detail of what they were doing and why. The problem was resolved very professionally.

Date of experience: July 25, 2018
Valaicia L.
1 review
0 helpful votes
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It was challenging and time consuming trying to get my computer issue resolved, however, the technician knowledge in remedying the problem was exceptional. Customer service made me feel valuable as a consumer. I appreciate that a lot.

Date of experience: July 25, 2018
Marcia M.
1 review
0 helpful votes
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It took quite awhile to fix my problem with scanning from my copier to the computer. The 2 tecs stayed with it and the problem was solved.

Marcia Minder

Date of experience: July 25, 2018
Linda G.
17 reviews
0 helpful votes
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...
July 25, 2018

Date of experience: July 25, 2018
arthur R.
1 review
0 helpful votes
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Seems to be working
July 25, 2018

Seems to be working

Date of experience: July 25, 2018
David T.
10 reviews
0 helpful votes
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Happy to feel safe
July 25, 2018

Happy to feel safe.

Date of experience: July 25, 2018
Don F.
1 review
0 helpful votes
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...
July 25, 2018

Date of experience: July 25, 2018
Steven Q.
15 reviews
0 helpful votes
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This is my 3rd time trying to get my printer working. The staff has bee professional and trying to help. I hope it works this time.

Date of experience: July 25, 2018
Danny A.
3 reviews
0 helpful votes
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Today was a good day,i had problems connecting my new printer and teck. Support worked very hard and long hours making the connection to printer. Very happy''''

Date of experience: July 25, 2018
Chris U.
22 reviews
0 helpful votes
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I had major difficulty loading webroot
July 25, 2018

I had major difficulty loading webroot. It was previously installed with the computer when I bought it from Bestbuy. Pan the technician spent a great deal of time and effort to resolve the problem. In this world good customer care and support is non-existent with the exception for Pan. I am grateful for his expertise, knowledge and patience in resolving this problem. Give Pan a raise. You have to compensate appropriately to retain good talent.

Date of experience: July 25, 2018
Clark F.
1 review
0 helpful votes
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The $250 price was too high
July 25, 2018

The $250 price was too high.

Date of experience: July 25, 2018
Louella W.
1 review
0 helpful votes
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Very satisfactory
July 25, 2018

Very satisfactory.

Date of experience: July 25, 2018
Nancy R.
2 reviews
0 helpful votes
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As always, the experience with USGlobalTech was exceptional! Thanks to Joe for the help! I never hestiate to contact US Global for anything that just doesn't seem quite right with my laptop and they always take care of it...small issues, big issues and everything in between! Thanks again and I highly recommend their tech support and yearly programs! Excellent value and service!

Date of experience: July 25, 2018
Harold R.
18 reviews
0 helpful votes
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July 24, 2018

Date of experience: July 24, 2018
carol Z.
2 reviews
0 helpful votes
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Employees are very helpful and you can understand them

Date of experience: July 24, 2018
Gloria W.
1 review
0 helpful votes
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Your customer service was outstanding!
July 24, 2018

Your customer service was outstanding! The techs were very courteous and knowledgeable. I am an older user(66) who is not very computer savvy. Everyone that I spoke with was very kind. I never felt like they were being critical of me. They all made me feel very comfortable. I will refer anyone that I know to use the services of your company. Thank you US Global Tech for your wonderful service!

Sincerely,
Gloria Warner

Date of experience: July 24, 2018