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US Global TechReviews 2,817

3.9

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Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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Sherry Q.
2 reviews
0 helpful votes
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Experience kind of threw my for a loop initially because I had signed on Norton for an issue and got USGlobal instead. The techs I interacted with were professional and courteous. My only concern was in giving out my computer password. But I will just change it now to be safe since I don't like giving out any password.

Date of experience: August 11, 2018
Sandra R.
1 review
0 helpful votes
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Thank you for the excellent customer service
August 10, 2018

Thank you for the excellent customer service. The Tech worked on the issue of my computer until it was completed. I am very please. Will be using Global Tech in near future if need be.

Date of experience: August 10, 2018
Norene S.
1 review
0 helpful votes
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They cleaned everything and anything
August 10, 2018

They cleaned everything and anything. Thank you very much. God bless. Norene

Date of experience: August 10, 2018
Douglas X.
17 reviews
0 helpful votes
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Very vood experience
August 10, 2018

Very vood experience
Highly professional and competent
Oustanding job

Date of experience: August 10, 2018
Dema S.
1 review
0 helpful votes
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My email password would no longer allow me to access my mail so I called for help. Zarina was very kind and helpful but I had difficulty understanding what she was saying at times. I am not very computer literate so I do not know what any of the terms mean which does not make it easy for me to follow instructions. My computer seems to be working now with a new password. Dema Simeri

Date of experience: August 10, 2018
Ralph V.
15 reviews
0 helpful votes
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August 9, 2018

Date of experience: August 9, 2018
Cassandra T.
1 review
0 helpful votes
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After several attempts of contact with USGlobal, Eric was the initial contact person, he was the one who was able to solve the problem with my computer. He was patient and very thorough in getting the problem solved, I thought that my computer was infected and that I would not be able to use Chrome Google software, after several attempts, I had given up, until Eric called and resumed with resolving the issue with me, it was difficult because I have an older computer which is Vista, which is outdated. Somehow, he not only eliminated the virus but also got my computer to running up to speed again in which i am very grateful, because I do not have the finances to invest in an up to date computer. I just sign in to my email and notice I didn't have to wait 10 to 15 min for the browser and also with another website. So I know in the future if I have any problems with my system, I will definitely contact US Global and consult with Eric. This has been a lifesaver. Thank you so much!

Date of experience: August 9, 2018
Bill K.
18 reviews
0 helpful votes
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Joe (I believe he goes by JC) and the rest of the team were knowledgeable, capable and very professional.

Made a pleasant experience out of a frustrating situation with my system.

Date of experience: August 9, 2018
Robert P.
24 reviews
0 helpful votes
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The customer service team helped me with my computer and phone. They were very professional.

Date of experience: August 8, 2018
Shirley U.
9 reviews
0 helpful votes
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August 8, 2018

Date of experience: August 8, 2018
Ron A.
14 reviews
0 helpful votes
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August 8, 2018

Date of experience: August 8, 2018
Donna L.
18 reviews
0 helpful votes
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Kristine was so patient I didn't even get nervous talking w/ her. She cleaned up my viruses I am so impressed w/ people like her who know so muh tech stuff. Thanks. I'm glad you people exist.

Date of experience: August 8, 2018
robert k.
1 review
0 helpful votes
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August 8, 2018

Date of experience: August 8, 2018
Janice U.
13 reviews
0 helpful votes
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I SPOKE WITH TWO DIFFERENT TECHS CHARLIE AND ROD. BOTH TREATED ME PATIENTLY AND FIXED MY PROBLEM WITH MY PRINTER. MANY THANKS1

Date of experience: August 8, 2018
JOYCE L.
3 reviews
0 helpful votes
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I didn't know my computer was in such bad shape but with 8,000 virus' It's a wonder I could do anything productive.
Thanks USGLOBAL

Date of experience: August 7, 2018
joe B.
4 reviews
0 helpful votes
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Everything was done and i have nocomplants
August 7, 2018

Everything was done and i have nocomplants

Date of experience: August 7, 2018
Steve J.
19 reviews
0 helpful votes
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Ok
August 7, 2018

Ok

Date of experience: August 7, 2018
tenholder L.
1 review
0 helpful votes
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GOOD JOB ROD
August 7, 2018

GOOD JOB ROD

Date of experience: August 7, 2018
Oscar U.
3 reviews
0 helpful votes
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This technician was very knowledgeable and was quick to diagnose and resolve my issues

Date of experience: August 6, 2018
Kip Y.
1 review
0 helpful votes
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August 6, 2018

Date of experience: August 6, 2018