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Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!
US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.
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I was very concerned when I had a problem with my computer. I am not very literate re: computers! Melanie put me right at ease and assured me she could assist with my problem. She thought she could resolve my problem in 3 or 4 hours and she was right on the button! Thank you Melanie! She also got me a discount for one years service at a great rate. Again, thank you, Melanie. I look forward to telling my elderly friends about this service, they will be pleased too.
Very professional and very capable.
Awesome
My experience was great.
I have e4valuated many peope throughout my career lifetime. The lessons leaned have been a constant...
1- How good did you feel about the interaction and issue with the person or people involved.
2 Did they fully care about the issue expeditiously or did they "OWN" the business or problem?
Melanie Greene crushed it. In fact have her put together her ideas of what needs to be done to retain and improve market share? The picture would point to Melanie Greene.
They fixed all issues with all my malware and connected my new epson printer, all is good to go.
System was bombarded with pop-ups. It was takn care of. Well done.
The tech, Kristine, was very helpful and stayed with the problems until they were resolved. Then she followed up to see whether I was satisfied. Excellent1
GOT HER FIXED
I called in about another issue I was having which I had resolved. During the process, I was offered a complete clean-up of my operating system which I was very thankful for as I am not a techie and sometimes push buttons when I shouldn't.
Charlie was very helpfull again in satisfying me with my problem, very efficient and knowledgeable about his services corrected the problem understanding that my knowledge is minimal. Thanks Charlie
So far so good
Mary was very helpful, think I should have received a discount from Canon though, as the printer was just purchased and hooked up.
Thanks for your help!
Charley did a great job on my computer. I will recommend him to all my friends.
I called HP for a printer issue. Their rep transferred me to US Global Tech because I had a huge group of web sites that had gotten in my computer so that each time I logged on to a site, the others sent me to their sites! US Global cleaned my computer and got rid of all those crazy intruders! I paid the fix it of $104 plus the monthly $14.95. I may cancel the monthly fee at anytime.
Oh yes US Global also changed the settings on my printer and now it is awesome too!
Top service, complete, effective and courteous technicians.
Informed about the large # of viruses. The tech persevered with a laptop that turned off unexpectedly many times. I called for wireless printer set up and signed up for Norton virus protection installations which were to my satisfaction.
The technical support understood exactly what I needed and was able to successfully resolved a complex
Issue. Very appreciative of their knowledge and support./