I sent my phone to USELL to because I needed cash in a pinch, so I sold my phone to them, USELL claims that they pay quickly, Tha's not the case for me. I sent in a BRAND NEW 128 GIG IPHONE XR FLAWLESS ON 7/25/19 IT IS NOW 8/14 STILL HAVE NOT RECEIVED PAYMENT. I CAN'T BELIEVE IT. This company takes its time, or either won't pay. It seems as if I have been had! DON'T SELL YOU PHONE TO USELL
My family sent in all of our devices as rating "Good." They all fit the description below. When they arrived, they were ALL deliberately labeld as damaged without A SINGLE reason given. This means instead of giving us the agreed upon price, they only gave us $1 per device! DON'T EVER TRUST THIS COMPANY!
Your iPhone is Good condition if it:
Powers on and holds charge
Is fully functional, including all buttons and ports
Has no cracks on the screen or body or damage on the LCD
IMEI / ESN is clear for activation by a new user
They show the commercial on Cartoon network and make kids go to there website and sell there cells for a cheap price. For me i would rather throw my phone in the garbage before i sell it to them
Sent them my phone, rejected their low counter offer as it was is pretty good condition when I sent it. Received my phone back broken. Is this who you want to sell your valuable electronics to?
They tried to pull a "bait and switch" with me, declaring the phone I mailed in to have LCD damage. This changed their offer from $86 to $10. After filing with the NY BBB, they FINALLY mailed a package out to me-with a DIFFERENT PHONE.
Now this phone is truly damaged. It is dirty, smudges on the front, spots on the back, and damage to the front button!
Please file with the Attorney General- we can't let them get away with this sort of behavior!
I sent in my phone I am filling a lawsuit they said wrong address my damn address is on my profile theives
I turned in my iwatch on 9/11 when they received it for $225. It is now 10/9/19 and after 20 plus emails and phone message I have heard nothing and NO MONEY! Scam I want my product back!
Sent my Blackberry Passport in, 3 weeks after they recieved it, 4 emails to them, and still no payment or any response at all!
I can't say enough they basically robbed my phone straight out. I don't know what to do! Thieves!
Overview
uSell has a rating of 2.1 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with uSell most frequently mention and good condition. uSell ranks 54th among Sell Cell Phone sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members