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From the business
US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.
Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.
US Birth Certificates Reviews Summary
The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.
This summary is generated by AI, based on text from customer reviews
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Short of being a scam, your practice is a disservice to customers. Overpriced and misleading. You don't actual provide the vital documents requested, instead you charge $60,00 to complete an application, that basically the customer has already you the information for. The customer still has to mail the application, and STILL pay the fee to receive the Birth Certificate. The customer is better off going directly to the State's official website to process their request!
Everything was easy, the only mistake was that they did not include my new middle name, even though I included it in the original application. Besides that, we're cool.
Hello Morgan,
We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.
We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.
Thank you for sharing your experience and we eagerly await the chance to serve you again.
Best regards, Ricky
USBirthCertificates Team
Very helpful when unable to locate certificate. Will be sure to place in a safe location.
Hello Barbara,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Robbie
USBirthCertificates Team
The experience was easy and received the documents fast. The experience was easy and received the documents
Hello Kenneth,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide fast and exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Nicki
USBirthCertificates Team
You guys made a mistake and made it seem like it was my mistake
Hello Patricia,
We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.
We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.
We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.
Yours sincerely, Anitta
USBirthCertificates.com Team
Please be clearer about what I am paying for. (i. E. there is another and separate cost in actually obtaining the document).
Hello Donna,
We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us
We are here to help and improve.
Sincerely, Robbie
USBirthCertificates Team
Difficult in knowing that this was is not a scam. I'm hoping that it is not.
Hello Shonita,
Thank you for your positive review, although we note that you have some concerns. We value your feedback. Please contact us so we can address your concerns here: https://www.usbirthcertificates.com/contact-us
We are committed to improving your experience.
Sincerely, Ricky
USBirthCertificates Team
Needed certificate quickly for real id in Pennsylvania. I lived 5 hours away and US Birth Certificates provided great service.
Hello Frank,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Robbie
USBirthCertificates Team
Pretty simple easy to navigate through what else do you want me to say
Hello Valerie,
Thank you for your feedback. At USBirthCertificates.com, we strive to offer the best customer service and are always looking for ways to improve.We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.usbirthcertificates.com/contact-us
We hope to see you again!
Kind regards, Ricky
USBirthCertificates Team
It was ok. I finally completed my order. I had to read the instructions a few times.It could have been a little easier.
Hello Jeanne,
We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us
We are here to help and improve.
Sincerely, Robbie
USBirthCertificates Team
Experience was great! Have used this service before and am pleased.
Hello Joannie,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Robbie
USBirthCertificates Team
Very timely! Customer service was super helpful! I would highly recommend to anyone needing to replace their birth certificate
Hello,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Ricky
USBirthCertificates Team
It was more expensive but easy and fast. I would recommend!
Hello Alix,
Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.
Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.
Best regards, Robbie
USBirthCertificates Team
Somewhat easy process, not sure how long this will take, not sure if the municipality issuing the birth certificate has received my application? No communication from anyone stating it is being processed.
Hello Charlotte,
We appreciate your feedback. Our goal is to ensure your document arrives on time. Please visit https://www.usbirthcertificates.com/contact-us for additional assistance.
Best regards, Robbie
USBirthCertificates Team
Hello,
We regret to hear about your concerns. Our team is actively reviewing your case to ensure a timely delivery. For further updates, please contact us here: https://www.usbirthcertificates.com/contact-us.
Best regards, Ricky
USBirthCertificates Team
Very easy to apply, was worried it would be a very hard experience. The process was very easy to follow and made it a pleasure
Hello Anthony,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Ricky
USBirthCertificates Team
Experience was great. Website was easy to navigate and the certificate came earlier than expected.
Hello Mylene,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Robbie
USBirthCertificates Team
My son's BC came in a timely manner. Shipping was not an issue.
Hello Gregory,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Ricky
USBirthCertificates Team
Realized my birth certificate is missing and could not for the life of me find it. I was relieved when I found this service and how easy it was. And I was kept in the loop as to the status the entire time.
Hello Julia,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Robbie
USBirthCertificates Team
It was really not very clear, how they would help, too late after money was taken out of credit card, that it really wasn't what I wanted.
Hello Lee,
We apologize for your unsatisfactory experience with our service. We value your feedback and will use it to improve.
Please allow us to rectify the situation and regain your trust. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
Sincerely, Robbie
USBirthCertificates Team
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Joseph,
We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.
We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.
Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.
You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.
Yours sincerely, Anitta
USBirthCertificates Team