Overview
The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The service provided is way over priced. I did not find the website without problems or difficulty. It kicked out my payment three times with two different cards and a fraud alert. I should have not been so persistent to make a payment. Finding you only provide a application is a ripoff. I should have avoided your site and went to the vital records for PA. It would have only cost me.$20 and $10 for on line. Your website cost me $59 and had to turn around and pay the $20 to the State for the birthday certificate.
The form supplied is very short. A lot of money for item received. But if the Birth Certificate I need is the long form and not the abbreviated form that I have received twice previously from a different site, I will be satisfied. Here's hoping.
Hello Eutana,
On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site.
We will certainly take your suggestions into consideration to improve our offerings and ensure that we provide you with a five-star service on your next visit.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you again for your feedback. We look forward to the opportunity to serve you again and provide you with an even more exceptional experience.
Best regards, Anitta
USBirthCertificates Team
The site popped up when I was looking at the Massachusetts main dot gov page. I bought into it, at cost of $94. For that, once you have provided your information (parents' names, ones place and date of birth, etc.) you are sent, for downloading and printing, the Massachusetts standard application form with your data typed in. This form is free if just downloaded and printed from the dot gov page. You just write your own info in.
Hello Andrew,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Anitta
USBirthCertificates Team
It went smoothly enough - but COSTLY!
I applied and received my application to mail to Indiana State Department of Health and mailed it with my check. You did not specify what the "Order" was, but I assumed it was the application, so I have responded that I received that. However, there is nothing that gives me even a possible date that I might receive my Certified Birth Certificate.
Hello Gail,
We appreciate your feedback. Our goal is to ensure your document arrives on time. Please visit https://www.usbirthcertificates.com/contact-us for additional assistance.
Best regards, Anitta
USBirthCertificates Team
My wife took care of all the paperwork great experience very nice people. I'm excited about receiving my beautiful birth certificate thank you very mych
Hello Ronald,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Anitta
USBirthCertificates Team
I just filled out the form, critiqued the form, sent the form and paid for the birth certificate. US Birth Certificates returned the completed form to my phone. Thank You US Birth Certificates for your help.
Hello Carol,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Ricky
USBirthCertificates Team
Working with you has been a better experience than I have had with many Gov. Offices
The people I talked with were pleasant and helpful
But they took so long in sending it
Then they sent it to the wrong address 1604 should have been 1601 but I got it finally
Hello Shauna,
We are sorry for any inconvenience you may have experienced regarding our service for ordering your birth certificate. We apologize for any confusion or inconvenience this has caused.
Our goal is to facilitate the process of obtaining vital documents quickly and conveniently. If there has been a misunderstanding regarding turnaround times or additional steps required, we apologize.
We welcome your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is our priority.
Yours sincerely, Anitta
USBirthCertificates Team
I ordered on a Sunday and had my birth certificate delivered on Thursday. Very fast service. Thank you!
Hello Amanda,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Nicki
USBirthCertificates Team
Little worried at first as money spent previously was not accounted for except for the bank statement, finally got relief
Hello Jimmie,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Anitta
USBirthCertificates Team
Gave the information required and within hours information was served! Thank you, but I have not received my birth certificate as of yet
Hello Brenda,,
Thank you for your review. We are working to ensure the prompt delivery of your document. Should you have further questions, feel free to contact us here: https://www.usbirthcertificates.com/contact-us.
Best regards, Anitta
USBirthCertificates Team
I really appreciate the thorough document review and the timely updates on the progress. It made everything move so much faster. The team was responsive and knew exactly what to look for, ensuring a seamless experience. A special shoutout to Melissa for making the whole process smooth and hassle-free!
Hello Myrtle,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Nicki
USBirthCertificates Team
Wow, this company got my birth certificate to me fast. I couldn't believe that after I uploaded my ID, they sent it right away. It was so quick and simple, and I'm really happy with how fast everything was!
Hello Joan,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Anitta
USBirthCertificates Team
I was a little apprehensive until I spoke with your reps who really put me at ease. Not sure what the $94 I had to pay is for?
Hello Reuben,
On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site. Your comments fill us with joy to know that you have been satisfied with our service.
Your words mean a great deal to us, and we are committed to using them as a strong motivator for improvement.
To contact our customer service team and solve your query, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you again for your feedback. We look forward to the opportunity to serve you again.
Best regards, Anitta
USBirthCertificates Team
Not much, I did change my name in 1988 but did not finalize it.
Everything was laid out clearly, making it simple to complete my request. The instructions were easy to follow, and the support from the team was fantastic.
Hello Jonathan,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Ricky
USBirthCertificates Team
The website was very user-friendly, which made the process quick and easy. I appreciated the clear instructions and seamless navigation.
Hello Loren,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Robbie
USBirthCertificates Team
Was initially unable to download all the documents that work required. I sent an email, with the required documents, and the next day, I got a response.
Hello Robert,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Nicki
USBirthCertificates Team
Got my documents in record time. Online process was a breeze, and delivery was super quick. Did everything from home and had 0 stress.
Hello Hannah,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Anitta
USBirthCertificates Team
I was genuinely shocked by how fast this company got my birth certificate to me! As soon as I uploaded my ID, they wasted no time and sent it out right away. I'm especially grateful to Sophie from customer service for her fantastic support. She made the whole experience even smoother!
Hello David,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates. Com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Anitta
USBirthCertificates Team
I couldn't have asked for a better experience! I placed my order just three days ago, and to my delight, my birth certificate arrived yesterday. At first, I was doubtful when I saw the estimated delivery time. It seemed too good to be true. I was also a bit hesitant after reading some reviews, but everything went exactly as promised. The document arrived right on schedule, proving my worries unnecessary. I'd definitely recommend this service to anyone!
Hello Isaac,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates. Com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Nicki
USBirthCertificates Team
I didn't think I would get my birth certificate so fast. I ordered a few days ago, and it came yesterday, just like they promised!
Hello Lorena,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Nicki
USBirthCertificates Team
Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.
Business History
Since our inception, we have constantly kept our site up to date, instantly publishing any changes to birth certificate prices or requirements.
In 2020, we created a premium service that makes it easier for hundreds of Americans every day to complete the process.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Deborah,
We are sorry to hear about your experience. Our goal is to provide a transparent and trustworthy service to our customers.
We apologize if there was any miscommunication regarding the pricing details. We value your feedback and will use it to enhance our processes.
Please share your contact information with us, and we will personally ensure that your concerns are addressed promptly.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us
Thank you for your understanding.
Best regards, Robbie
USBirthCertificates Team