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From the business
US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.
Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.
US Birth Certificates Reviews Summary
The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.
This summary is generated by AI, based on text from customer reviews
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Process was confusing.
Not sure what service was actually provided?
Paid for certificates, but still had to pay the county as well.
I remember my old certificate birth my mother's cabinet file few years ago she said it hold in file for me. So my mother was passed away in 2023 I looked her file I can't find the certificate birth or I don't know where it put that
Having to replace this after a robbery in my home. Very stressful time & it was so quick & easy to get this done. Highly recommended!
The process took longer than I expected, you do have to pay for services before, you can see are review your request.
Customers service was available, an answered my questions and concerns.
My BC did arrive safe and securely
Seemed a bit complex at the get go gathering all the info needed, but daily emails posting me on some info not posted on app got me to the end. Thank you for a great job getting it done for me.
Hello Rose,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Kiara
USBirthCertificates Team
Back in Nov we sent for a birth certificate and we received an application which we sent in nov we paid 97 dollars I think. But still haven't gotten the birth certificate
JUST GO TO VITAL RECORDS!
When you pay almost $100 to have them tell you to print the application, fill it out, and mail it in with the fee…. Ummmmm I could have done all of that myself! I thought this was supposed to make the process easy and expedite it. I could have saved time and money by just doing it myself vs a $100 email telling me to do it myself…
Hello Megan,
We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.
We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.
We would like to investigate your case further and find a suitable solution.To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.
Yours sincerely, Anitta
USBirthCertificates.com Team
When we took custody we didn't get important documents and didn't realize it until he needed them for drivers permit, so thanks for speedy service
Hello,
Thank you for your rating. We are finalizing your order and appreciate your patience. For updates, please visit: https://www.usbirthcertificates.com/contact-us.
Best regards,
USBirthCertificates Team
It was easier than I thought it would be. Thank You
I tried to answer all the Perninent Questions you needed answered. I hope I did and we can proceed Forward on Getting the ball Rolling and getting a New Birth Certificate mailed to 2324 Channel Drive #102, Ventura, cal *******
Hello,
Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.
Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.
Best regards,
USBirthCertificates Team
Its great. I moved from my House and somewhere I lost My Birth Certificate in Moving. Not sure where it is
The Vital Statistics Services website is straight forward and easy to follow. They return your form and results within the time stated and I'm happy that they follow up on the final product.
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards,
USBirthCertificates Team
I thought the price was rather expensive, however, if they arrive in 3-5 days that would be very nice. The website is very friendly
From what I can see, I paid u for putting the form I filled out in a typewritten page. This page I'm supposed to send to Michigan health dept. Wow that's a lot of money or basically nothing?
Hello Elsine,
We apologize for your unsatisfactory experience with our service. We value your feedback and will use it to improve.
Please allow us to rectify the situation and regain your trust. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.
Sincerely, Anitta
USBirthCertificates Team
Filling out forms can be very complicated. This form was so easy, thank you!
Took longer than expected, but it's USPS and should be expected. Not sure why I got three copies since I only need one, but who knows...? Otherwise, easy and efficient.
Hello Michael,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Kiara
USBirthCertificates Team
With the one hitch of my original picture of driver's license, I took a clearer picture, all was perfect either way my license delivered. Thank you.
Hello Norman,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Kiara
USBirthCertificates Team
I'm thrilled with the whole process and it was amazing how quickly I received my birth certificate! Would recommend to everyone and everyone!
Hello Susan,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Kiara
USBirthCertificates Team
I needed to request an out of state death certificate and was unclear how to proceed. US Birth Certificates came to my assistance. They knew what questions I would be asked on the state's application. I had time to research the answers. When I was finished, their team reviewed my application to ensure it was accurate and correct. Afterwards, they sent the form as a PDF with instruction on where to sign, what to include (a picture of my passport, my driver's license) and a check needed to pay for state. They further suggested using a large (9x11) envelope to mail the application and documents instead of folding them up.
As a result, I mailed the application with confidence that it would be accepted. I even took it to the Post Office to be weighed and found it needed 34 more cents.
Hello Willliam,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Nicki
USBirthCertificates Team
I placed this order a month ago and it was never sent. This time I hope it will arrive quickly.
It was quick process and speedy process and I would recommend it to everyone who wants to do this again
Hello Yuriy,
We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.
Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.
Best regards, Lauren
USBirthCertificates Team
I filled out application but was confused when I received an email saying I had more to do because I uploaded all necessary documents and made payment. After a few tries I finally received my order but still confused why they asked for payment again.
Hello Beth,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.
Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.
Kind regards, Lily
USBirthCertificates Team
I am in need to have my Birth certificate # 9U1XWMEO. I have called the # and just get a busy number.
I have rushed my delivery and still have not received it. Can I have help. Thank you
Hello Donald,
We appreciate your feedback. Our goal is to ensure your document arrives on time. Please visit https://www.usbirthcertificates.com/contact-us for additional assistance.
Best regards, Lily
USBirthCertificates Team
You sent me an easy fill form but for the experience it is high priced as on top of your frr I have to pay my birth state fees!
Hello Alan,
We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us
We are here to help and improve.
Sincerely, Ricky
USBirthCertificates Team
It's was fast and scary because you really couldn't say when you would get your stuff even though I paid for six hour processing
Hello,
We are sorry for any inconvenience you may have experienced regarding our service for ordering your birth certificate. We apologize for any confusion or inconvenience this has caused.
Our goal is to facilitate the process of obtaining vital documents quickly and conveniently. If there has been a misunderstanding regarding turnaround times or additional steps required, we apologize.
We welcome your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is our priority. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us
Yours sincerely, Ricky
USBirthCertificates Team
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ramona,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Kiara
USBirthCertificates Team