They make you pay them and they make it impossible to finish an application. Therefore you never get your money back as they claim.
Very easy to navigate. Very informational very friendly service. Easy helpful podcast. This opens many doors of funding for anyone!
SCAM! Customer service was unprofessional and rude. If I could give negative stars I would. Right after I signed up, I got a call from a representative who enrolled me in a trail for one of their services that would bill after 30 days. I had already refused the service on the website explained to the rep that I was not interested. He lied and told me that that he was not signing me up for it then proceeded to do so. I called customer and canceled it. After the interaction, I felt uneasy regarding the site and its legitimacy. I called again to cancel my account completely and get a refund for the $29.95 site access fee. The first rep, Adrian, I talked to told me she could offer me $20. I stated that I wanted a full refund due to my experience. She transferred me to a manager who then offered me $25 saying that $4.95 is withheld for service fees. I again requested the full refund as opened my account that day. On the site there is an option to get all money back if you are denied for grants. I did not apply for any grants because again I did not feel the site was safe. She THREATENED to send me back to the representative that had offered me less. When I confronted her on this, she told me "You're not special" and the $4.95 still applied to me. I asked if there was anyone else, I could talk to and she told me no. I informed the her that I would have to dispute the charge on my credit card if not given the full refund. I asked her name again and she refused and proceeded to hang up on me. The $25 refund is pending on my account though I told her no. I called back again and was transferred to General Manager Juan. He was just as rude. He interrupted me refusing to listen to my experience with the previous manager. After arguing for 20min he finally said "if you're so broke that $4.95 will take food off your table I'll refund it. Go buy some lottery tickets because you're wasting my time." He then hung up on me.
I work an Independent agent for this company and the structure is so awseome. You can make a decent money without ever leaving home.
USA Grant Applications has a rating of 2.1 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with USA Grant Applications most frequently mention and customer service. USA Grant Applications ranks 50th among Legal Documents sites.