USA Grant Applications has a rating of 2.1 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about USA Grant Applications most frequently mention customer service problems. USA Grant Applications ranks 41st among Legal Documents sites.
We need Roofing $26,000, mold in bathroom, kitchen ceiling all a mess, stinky in basement, sewar in the basement - a problem
Date of experience: August 27, 2024
I considered signing up for the grants database service in June, and delayed because I wasn't sure it was worth the money. They sent me daily emails, offering me the same service for less—and a guaranteed refund if I was declined for a grant. I finally signed up, thinking it was for one month. Today I was checking my bank statement and saw they'd been charging me every month since then—at the full price—and not sending any receipts or statements or acknowledgements of any kind. (There is a disclaimer in the small print that they will charge me every month for the full price; I'd forgotten. That's what they're hoping you'll do. If I recall correctly, there was no option for a one-time payment.)
I called the "customer service" line, and was told by a condescending mansplainer that it was all my fault and I signed up and I checked a box and I should have checked my bank statements every month. As a small business owner, I have a bookkeeper I trust who checks my statements for me every month, and as I ok'd the expense in June, he would've had no reason to question the subsequent charges. IF they'd sent the receipts they should be sending, though, as every legitimate subscription service I pay for does, I'd have noticed right away. They prey on busy people hoping they won't notice they're being charged $34.95 every month forever.
I said I wanted a full refund; he refused. He said he'd refund either one month ($34.95) or $40, and proceeded to—condescendingly—tell me which one he'd pick. I asked for a supervisor, and he said "that would be me." I said you have no boss? He said, "only the owner, and the owner won't talk to you."
When I told him I was going to write a review, he actually told me that he wouldn't refund anything, then—I couldn't both get a refund (not even full) and write a review. I don't know who this guy thinks he is, but this is absolutely atrocious service.
Buyer beware.
Date of experience: August 22, 2024
I hope that the review helpful to other people like myself and lots of people.that are applied for this grants that you give out to people like myself.
Tip for consumers:
Not at this time
Products used:
Ect.
Date of experience: July 10, 2024
Opened an account through USA funding applications. Was told that if I did not receive a grant, that my money would be refunded. Instead, my bank account was continually charged each month with no contact from the company. When I called to get my money refunded, i was told that they are only a service and that i was supposed to do more steps like keep filing for grants (that I'm not eligible for). The instructions are vague and misleading. In my opinion this is nothing but a scam to trick people in giving them access to bank accounts so they can continue to draw out money without providing any product. He told me the only way my money can be refunded is if i have a verification of denial of the grant. When i asked him how do i find that, he told me that his company is only a service and do not provide that information. So they continue to drain money out of people account while they wait for a denial letter from the grantor that never comes...SCAM.
Date of experience: April 6, 2024
We signed up for $34.95/mo and while doing the purchase, we decided not to and clicked NO THANKS. They still processed payment instantly during the registration, so we called them immediately. They did a "courtesy refund" of $25. So 3 minutes of their service without a complete registration costs $9.95. BEWARE!
Products used:
None
Date of experience: February 1, 2024
First of all the name is deceptive it is not a USA business. I cancelled less than 30 minutes after signing up and not getting a confirmation email. When I called I was told I was not getting my money back. So I have gotten absolutely nothing but a bought lesson. Keep your money in your pocket. This company is a scam!
Tip for consumers:
Yes. This company has no physical address on the site. The customer service agents are flippant and unhelpful. This company is literally stealing people’s hard earned money who is trying to get funding. In this economy, it’s criminal to allow this company to continue to exist. Please protect the consumers we are already trying to recover from the effects of the pandemic.
Products used:
I applied for a grant for a start up business to help the elderly.
Date of experience: November 8, 2023
Do not trust this grant. I've been lied to! I lost a lot of money trying to answer questions on this grant and it was not good enough. I did research and asked for help then reanswer the questions again. Still wasn't good enough! I was also told that they would find the grant for me and that was a lie. This whole thing is nothing but a rip-off! Do not trust this grant!
Tip for consumers:
Do not trust this grant!
Date of experience: May 20, 2024
I applied for a grant through them a couple years ago only to discover that they wanted a fee. I questioned their service (because after going through their long questionnaire, coupled with the impression that they could locate a grant for you) they requested a fee at the end of the questions. Since many grants are free I thought it was reasonable to assume their fee would be paid once they obtained the grant for you.
So naturally I questioned their fee and service and they had the audacity to look my name up and asked if I really qualified for a PPP loan? I thought, WOW! How unprofessional. Nevertheless, I did not proceed with their service.
Customer service, kindness and professionalism is key for any business. Hopefully they will take my suggested ingredients and create recipe of success to boost their rating.
Tip for consumers:
Kindness from their customer service.
Products used:
None
Date of experience: September 2, 2023
They make you think you applying for hard ship grant then take your money and it show a bunch of grants to apply for so your paying them for bull$#*!! Then call to get money back they only give you 20 dollars back and keep the other that's how they make money by stealing because none of it helps period!
Products used:
Hardship grant
Date of experience: September 27, 2023
I put in my application but left my card info blank because something seemed off about the website, the descriptions were lacking grammatically and the message seemed less than professional. So i never submitted the application but all my info was in there except card info because i left the page open until i did some research on the website. Before i know it, they cold call me from random number, begging me to finish my application and pay info. I simply said man "i dont have 30 bucks to pay for this. What should i do?" and the guy actually scoffed at me over the phone and then he hung up in my face! That seems like a very scammerish thing for him to do. So i went back to the website and deleted all my info destroyed my application and i exited their website for good. Now im reporting them. On a side note, the application is for a list of college grants i may be eligible for and that is FREE information but this website claims that they have a team of people working hard to put a list of grants together for my specific needs, yeah like i really believe that. It could be just this one guy doing this. Here is his phone number he cold called me from. *******015 the bot that answers sounds nice, but the people working there are faker than the bot's dramatic enthusiasm. Dont pay this website.
Tip for consumers:
It says on this website that their customer service sucks and after one of their team members hung up on me when i told him i dont have the money right now they hung up on me, literally!
Products used:
none i didnt finalize the payment because i had a suspicious feeling especially after they cold called me begging for my card info.
Date of experience: September 20, 2023
This online funding application had a selection of criteria and formalities. The support and guidance from usa grant applications service is super fast, they also have great quality staff at a very nominal fee.
Date of experience: February 16, 2022
After finished to pay and send everything they blocked me and 10 of my friends application for none payments we need our money back tje worst when you call nobody to answer your call or questions
Date of experience: September 28, 2023
I applied for this program and it was nothing more than a whole bunch of dummy websites or random trash. When I called to cancel they game me a 15 dollar courtesy fee and then hung up. Don't fall for their trap.
Date of experience: January 4, 2023
This company is a joke. I've tried to apply for grants, but each time I click on one, it just keeps opening or taking me to a bunch of different screens. When I've emailed support, they don't respond. When I try to contact cst srv, I'm just placed in the waiting queue forever. I would not recommend this at all.
Date of experience: March 27, 2023
Life is good when you get funding for your education and personal needs. I applied for funding and usa grant applications helped me a lot in the whole process. Although they took a small fee to ensure the things smoothly. But at the end everything goes well.
Date of experience: February 16, 2022
If I could give them less than 1 star, I would. Please be very caution when you are working with them. If they tell you, that you have been pre-approved for a grant, but you need additional tradelines beware, you will never get the grant, and will be left holding the bag.
Date of experience: July 31, 2023
Do not sign for this service it is a rip off you think you only paying 29.95 for access one time they actually charge you 34.95 month and they don't tell you that in the sign up process most grants you can find just searching online that's all they do and add it to their website
Products used:
None they had no grants
Date of experience: March 31, 2023
This company promises refunds if services aren't provided. I cancelled my membership and asked for a FULL refund which they refused to give. I was passed around to 3 different reps after being hung up on 4 different times! I highly suggest not ever using this company again!
Date of experience: June 6, 2023
I don't wanna be a part of this program because of their negligence and that's the problem they have the worst customer service they scam people for everything
Date of experience: December 2, 2023
I used to work at this job and they fired me for not making enough sales per hour they also fired me in the most unprofessional way over email and yes it is a scam the whole time I was working there I was confused on why people have to pay for the service and then pay a monthly fee
Date of experience: May 30, 2023
4/15/23 I went to the site, filled out my information and grant purposes and hit submit. Noticed there was a subscription, excited, continued to a state site. Within 10 minutes *******049 (spoofed) called my phone. An older American accent gentleman proceeded to explain the site and offered an introductory offer of $21.95. I explained I have cancelled credit cards in the past to subscriptions and not being able to cancel them. I was reassured money back guarantee with on call customer service, then $21.95 went to $34.95 a month charge. I just needed to give credit card information over phone. I stated I do not give that information over the phone. He assured it is through a TEXT MESSAGE that is not visible to him. I began to state I will hold off and continue to look at state sites. He hung up on me. Have recorded call.
Sneaky sneaky old man.
He was very convincing. Beware.
Tip for consumers:
They will call you if you do not subscribe.
Products used:
None
Date of experience: April 15, 2023
I like the website and how easy it is to look for grants but I have had no luck getting one I just wish there's was more help finding a good one
Date of experience: April 27, 2024
Each and every year billions of dollars are awarded to people in the form of free-money and other types of funding. I also got my education funding in very span of time & USA Grant Application System made this easy to grant.
Date of experience: February 16, 2022
Paid my fee 1/17/2023, as of 2/14/2023 have not about any grants I can apply for.
I attempted to call them,only to be put on hold and never talk to a person.
Date of experience: February 14, 2023
I was told one thing and never was done the way and thought u got a lump sum not someone telling u when u can have ur own miney
Date of experience: August 12, 2023
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.