US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
You had the exact refrigerator I needed for a small space. It is working great and I love it!
The prices you offered where better than any competitor I had checked with and I searched a lot of different vendors. Your sales staff and shipping department kept me informed of delivery and any issues that came about. Great experience!
I bought a freezer from US and the service and price is great! So now I need a washer and dryer, no brainer to come to the same place again.
Great experience, good price.
Been great very easy thanks cant wait to install them
Easy ordering and good price
Satisfactory
Nice experience. Being unfamiliar with appliance purchases, I had to make a few trips to Home Depot for parts not included, but all in all I am very happy with the purchase.
Thank you for making this easy and less expensive than other places.
Been easy to find what we wanted in a very good packaged price!
It's been easy so far. It took a little longer than stated to deliver and the delivery truck just wanted to drop them at the end of my driveway. I had to ask him to use his hand truck and he helped me take them to my front door.
Easy site to search. I'm a repeat customer after 9 years. Excellent service and prices.
Convenient, good price, fast delivery
The refrigerator arrived, we have it open, it looks wonderful, but we haven't installed it yet.
The one thing I would request to modify would be the date that the warranty began. I ordered the refrigerator in September, and the warranty begins in September, although I accepted delivery on 10/12/16. I would request that the warranty begin effective 10/12/16.
Please advise. Thank you.
Very satisfied
How long does shipping take
Just placed first order, too soon to really judge
So far so good. Great prices and prompt delivery time!
...
Web site was easy to use.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members